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題名：醫院特質、人力資本對醫院經營績效影響之研究
書刊名：健康管理學刊
作者：闕廷諭 引用關係／劉瓊文
作者(外文)：Chueh, Ting-yu／Liu, Chiung-wen
出版日期：2004
卷期：2:2
頁次：頁177-193
主題關鍵詞：醫院特質；人力資本；經營績效；Hospital characteristic；Human capitals；Performance of hospital management
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:124
  • 點閱點閱:13
Drucker(1988)曾說醫院乃是一個大部分由專業人員組成的知識型組織，醫療產業不僅攸關人們健康福祉，更是知識密集產業；醫院競爭優勢來源不只靠著新穎設備，還包括人員的效能等無形資產；目前，國內探討醫療院所智慧資本、知識管理的文獻還不多，所以，本研究試圖從知識管理的觀點，探究醫院特質、人力資本與醫院經營績效的關係。本研究主要構念有三個，包括醫院特質、人力資本與醫院經營績效，根據文獻與訪談結果，並進行預試，以便發展適合本研究之測量工具，研究對像是區域醫院（並具教學醫院資格），母體共64家，有效回收問卷31份，回收率為48%(31/64)，樣本分佈情形經適合度檢測與母體相符，本研究完整模式的建立採用結構方程模式。研究發現人力資本對醫院經營績效有顯著影響；但是，醫院特質對人力資本的影響不顯著。
Drucker (1988) has once said that a hospital is a knowledgeable organization mostly consisting of professionals. Healthcare industry is not only close to people's health welfare, but also a knowledge intensive industry itself. Besides the novel facilities, the sources of a hospital's competitive advantages also include the staff effectiveness. So far, there are not many literatures about hospitals' intellectual capitals and knowledge management in Taiwan. Therefore, this research shall explore the hospital characteristic and the relationship between human capitals and the performance of hospital management from the viewpoint of knowledge management. The research has three main constructs, hospital characteristic, human capitals, and performance of hospital management. So, in the research which is based on the literatures and interviews, we proceed a pretest in order to develop a suitable measurable tool for this research. The populations of study in the research are metropolitan hospitals with qualifications of teaching hospital. The population is total 64 hospitals, the retrieve rate is 48% (31/64), the sample distribution through the test of goodness of fit is proved to be consistent with the population, the establishment of full model of the research will adopt structural equation modeling. The research results reveal that the higher the human capitals a hospital bears, the better performance the hospital has. Another, hospital characteristic to the influence of human capitals is insignificant.
期刊論文
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4.洪清德(2002)。社會網路、策略和公民行為對台灣醫院管理績效的影響。管理學報，19(2)，355-387。  延伸查詢new window
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7.闕廷諭(20030900)。應用AHP評價醫療產業智慧資本--從高階主管的角度探討。輔仁管理評論，10(3)，1-25。new window  延伸查詢new window
8.April, K. A.、Bosma, P.、Deglon, D. A.(2003)。IC Measurement and Reporting: Establishing a Practice in SA Mining。Journal of Intellectual Capital，4(2)，165-180。  new window
9.Bassi, L. J.(1997)。Hamessig the Power of Intellectual Capital。Training and Development，51(12)，25-30。  new window
10.Fitchett, J.(1998)。Managing Your OrganizatioiVs Key Asset: Knowledge。Health Forum Journal，41(3)，56-60。  new window
11.Parry, K. W.、Proctor-Thomson, S. B.(2003)。Leadership, Culture and Performance: The Case of the New Zeal and Public Sector。Journal of Change Management，3(4)，376-399。  new window
12.林晉寬(19990600)。團隊信任與研究發展績效之關係。科技管理學刊，4(1)，207-221。new window  延伸查詢new window
13.Duggan, M. G.(2000)。Hospital Ownership and Public Medical Spending。Quarterly Journal of Economics，115(4)，1343-1373。  new window
14.Edvinsson, Leif(2000)。Some perspectives on intangibles and intellectual capital 2000。Journal of Intellectual Capital，1(1)，12-16。  new window
15.Freeh, H. E. III(1976)。The Property Rights Theory of the Firm: Empirical Results from a Natural Experiment。Journal of Political Economy，84，143-152。  new window
16.Vinokur-Kaplan, D.、Jayaratne, S.、Chess, W. A.(1994)。Job Satisfaction and Retention of Social Workers in Public Agencies, Non-profit Agencies, and Private practice: The Impact of Workplace Conditions and Motivators。Administration in Social Work，18(3)，93-121。  new window
17.Bohmer, R. M. J.、Edmondson, A. C.(2001)。Organizational Learning in Health Care。Health Forum Journal，44(2)，32-35。  new window
18.Coff, R. W.(1997)。Human assets and management dilemmas: Coping with hazards on the road to resource-based theory。Academy of Management Review，22(2)，374-402。  new window
19.Drucker, P. F.(1988)。The Coming of the New Organization。Harvard Business Review，88(1)，45-53。  new window
20.Grant, R. M.(1997)。The knowledge-based view of the firm: Implications for management practice。Long Range Planning，30(3)，450-454。  new window
21.Lubit, R.(2001)。Tacit knowledge and knowledge management The keys to sustainable competitive advantage。Organizational Dynamics，29(3)，164-178。  new window
22.Quinn, J. B.(1992)。The intelligent Enterprise a New Paradigm。Academy of Management Executive，6(4)，48-63。  new window
23.Pan, S. L.、Scarbrough, H.(1999)。Knowledge Management in Practice: An Exploratory Case Study。Technology Analysis and Strategic Management，11(3)，359-374。  new window
24.吳萬益、鄭永忠、江正信(20000300)。大型教學醫院組織文化、內部激勵與控制制度對經營績效之影響研究。輔仁管理評論，7(1)，103-130。new window  延伸查詢new window
25.Bontis, Nick(1998)。Intellectual Capital: An Exploratory Study That Develops Measures and Models。Management Decision，36(2)，63-76。  new window
26.Knight, D. J.(1999)。Performance measures for increasing intellectual capital。Strategy & Leadership，27(2)，22-26。  new window
27.Hitt, M. A.、Bierman, L.、Shimizu, K.、Kochhar, R.(2001)。Direct and moderating effects of human capital on strategy and performance in professional service firms: A resource-based perspective。Academy of Management Journal，44(1)，13-28。  new window
28.Nahapiet, Janine、Ghoshal, Sumantra(1998)。Social capital, intellectual capital, and the organizational advantage。Academy of Management Review，23(2)，242-266。  new window
29.孫遜(20031000)。臺北市立綜合醫院營運績效評估之研究。管理學報，20(5)，993-1022。new window  延伸查詢new window
30.黃家齊(20020600)。人力資源管理系統與組織績效--智慧資本觀點。管理學報，19(3)，415-450。new window  延伸查詢new window
31.Jensen, Michael C.、Meckling, William H.(1976)。Theory of the firm: Managerial behavior, agency costs and ownership structure。Journal of Financial Economics，3(4)，305-360。  new window
學位論文
1.闕廷諭(2004)。醫院特質、智慧資本對醫院經營績效影響之研究(博士論文)。國立中央大學。new window  延伸查詢new window
2.陳美純(2001)。資訊科技投資與智慧資本對企業績效影響之研究(博士論文)。國立中央大學。new window  延伸查詢new window
圖書
1.Roos, J.、Roos, G.、Dragonetti, N. C.、Edvinsson, L.(1998)。Intellectual capital: Navigating in the New Business Landscape。New York：New York University Press。  new window
2.Stewart, Thomas A.(1997)。Intellectual capital: the new wealth of organizations。New York：Bantam DoubIeday Dell Publishing Group, Inc.。  new window
3.Edvinsson, Leif、Malone, Michael S.(1997)。Intellectual capital: realizing your company's true value by finding its hidden brainpower。New York, NY：HarperCollins Publishers Inc.。  new window
4.黃俊英、林震岩(1994)。SAS精析與實例。臺北市：華泰書局。  延伸查詢new window
5.Nonaka, Ikujiro、Takeuchi, Hirotaka(1995)。The knowledge-creating company: How Japanese companies create the dynamics of innovation。Oxford University Press。  new window
6.Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。  new window
7.Schein, Edgar H.(1992)。Organizational Culture and Leadership。Jossey-Bass。  new window
其他
1.Sullivan, P. H.。Value-driven Intellectual Capital: How to Convert Intangible Corporate Assets into Market Value，http://www.sveiby.com/articles/icmmovement.htm， 2004/01/14。  new window
圖書論文
1.Carmines, K. G.、Mclver J. P.(1981)。Analyzing Models with Uuobserved Variables: Analysis of Covariance Structure。Social Measurement Current Issues。Beverly Hills and Landon：SAGE Publications Inc。  new window
 
 
 
 
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