本研究應用「系統的／反思的個案研究法」嘗試瞭解幼保工作現場的專業倫理兩難經驗，以及幼教專業倫理守則在兩難情境中的應用情形。「專業倫理兩難」係指教保人員依循幼教專業倫理守則之後，仍面臨有「對的」與「更對的」的抉擇困境稱之。藉著三個不同的教保團體，以焦點團體方式，實際運用「系統的／反思的個案研究法」後發現，教保人員面臨的教保兩難經驗仍不脫文獻所提的來自於家長、主管與同事、幼兒等範圍；教保人員對幼教專業倫理守則的熟悉度及應用仍有努力空間。「系統的／反思的個案研究法」過程中實際討論幼教專業倫理守則如何應用之後，參與的教保人員發現，兩難困境的議題若能有多元角度的思考，對問題的瞭解才能愈趨周全。因此，參與者除了瞭解如何應用幼教專業倫理守則於幼保工作現場中之外，針對討論的倫理兩難議題有「集思廣益」與「看見多元觀點」的收穫，是她們對「系統的／反思的個案研究法」最大的體認。

This research was conducted via a focus group and the systematic/reflective case study method with an aim to understand the issue of ethical dilemmas among childcare givers. The research findings are as follows: Childcare givers were unfamiliar with the codes of professional ethics. They also had the difficulty to apply the ethical codes in the field of child care. All the subjects agreed the function of ethical codes and found the ethical dilemmas need multiple thinking for more inclusive considerations. According to these findings, the research suggested the application for reference and some issues for further studies.