隨著社會與氣候環境的變遷，災害的形式和種類日益複雜，這
個現象更突顯了災害防救的重要性，然而基層消防人力的不足和人
員素質問題，也是目前消防人力規劃上所面臨之重大隱憂。本研究
以工作認知、工作效能和教育訓練等面向為基礎，探討不同考選方
式下，消防人員之工作認知與效能是否有差異？經過深度訪談和問
卷調查方式的比對分析，主要的發現有：首先，正期生消防隊員所
表現的工作認知與效能，較特考生為佳；其次，正期生消防隊員對
於第一線救災救護表現較，特考生對於文書企畫能力之工作表現較
佳；第三，特考生教育訓練時間明顯不足，對於其工作認知與效能
的展現，有顯著的影響；最後，目前消防警察特考方式著重筆試，
未納入術科和體能測驗，如此篩選之人員，未必符合實際工作需
求。
本研究經由實證調查分析與發現，希望有助於未來消防人力政
策發展上，推動更充足的教育訓練措施，以及規劃更為符合實際需求之考選方式，促進基層消防隊員發揮更好的工作效能。

This analysis compares two approaches of recruiting street-level firefighters
and takes a look at how these two approaches have affected their
work cognition and performance. By interviewing the stakeholders through
questionnaires, this analysis has found the following results: First, firefighters
who have graduated from police academy have relatively good work
cognition and work performance; Second, firefighters who have graduated
from the police academy perform better in disaster rescue missions, and nonpolice
academy graduates are good at project planning and paper work;
Third, firefighters who are non-police academy graduates do not receive
enough professional education and training, a drawback that has a great influence
on job performance; Fourth, the fire fighting entry examination focuses
only on writing tests, without making physical and technical requirements,
resulting in a gap between the students’ knowledge and needed skills. Based on the empirical findings, this analysis expects to be of help in
the development of firefighting human resources by proposing more adequate
measurements for education and training, and designing a better recruiting
mechanism－which hopefully will help street level firefighters
achieve their best performance.