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題名:從地勤人員認知角度探討機坪作業之威脅與疏失
書刊名:運輸學刊
作者:葉文健羅永祥
作者(外文):Yeh, Wen-chienLo, Yung-hsiang
出版日期:2012
卷期:24:1
頁次:頁1-24
主題關鍵詞:機坪作業威脅與疏失管理分析層級程序法Ramp operationThreat and error managementTEMAnalytic hierarchy processAHP
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(3) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:3
  • 共同引用共同引用:565
  • 點閱點閱:141
機坪為航空器飛行前準備與飛行後整備之地點,更是安全飛航之起始點,所以完整之飛行安全預防不僅針對航空器於飛行中,其在地面之相關活動也需相當重視;同樣地,完善的風險管理系統與安全訓練計畫,若缺乏機坪作業之安全,相關系統與計畫將無法發揮應有之功效。本研究旨在探討機坪作業威脅與疏失之因子,採用威脅與疏失管理理論(TEM),參照線上操作安全稽核 (LOSA)與一般作業安全調查(NOSS)系統之精神基礎,定義機坪作業威脅與疏失之因子。接著,從地勤作業人員認知的角度,應用分析層級程序法(AHP)評量各因子之權重。研究結果顯示,天候威脅與作業人員溝通疏失分別是機坪作業中最具威脅性與最具嚴重性的因子,此點值得作為預防機坪意外事故之參考。
A ramp is the place where aircrafts are prepared and arranged for flights, and where safe flights are starting at. For this reason, comprehensive safety precautions aim at the aircraft not only in flight but also off flight. Similarly, without considering operation safety on ramp, complete risk management systems and safety training plans would not be able to function effectively. This study adopts the theory of Threat and Error Management (TEM), and refers to the frameworks of Line Operations Safety Audit (LOSA) and Normal Operations Safety Survey (NOSS) to discuss the threats and errors in ramp operations. Furthermore, the interacted weights between threats and between errors are assessed respectively by the method of Analytic Hierarchy Process (AHP) through ground staffs' perspectives. The results show that weather threat and crew communication error are the most threatening and serious factors in ramp operations, respectively. All the findings in this study help in further understanding the features of threats and errors in airport ramp operation, and prevent chances of accidents.
期刊論文
1.鄧振源、曾國雄(19890700)。層級分析法(AHP)的內涵特性與應用。中國統計學報,27(7),13767-13786。new window  延伸查詢new window
2.Young, S.、Vlek, J.(2009)。An Analysis of the Causes of Airfield Incursions Attributed to Ground Vehicles。Journal of Airport Management,3(3),299-308。  new window
3.汪進財、葉文健(2003)。航空公司飛安管理系統之解構。運輸學刊,15(3),309-328。new window  延伸查詢new window
4.FSA(2002)。What's the Damage: The True Cost of Ramp Accidents。Flight Safety Australia,6(1),34-38。  new window
5.Giovanni, D.(2007)。Regulations Surrounding Ground Handling and Ramp Safety。International Airport Review,11(6),21-23。  new window
6.Matthews, R.(2004)。Ramp Accidents and Incidents Constitute a Significant Safety Issue。ICAO Journal,59(3),4-6。  new window
會議論文
1.Maurino, D.(2005)。TEM & LOSA: The state of Affairs。Kuala Lumpur, Malaysia。  new window
2.Vandel, R. H.(2004)。Apron Damage: Is It a Cost of Doing Business?19-46。  new window
3.Yeh, W. C.、Wong, J. T.、Chen, J.(2008)。Flight Crews' Recognition of Threatening Factors from Air Traffic Control。  new window
4.盧衍良(2005)。參加2005第三屆線上操作安全評量暨威脅疏失管理國際研討會。  延伸查詢new window
5.ACI(2005)。Survey of Apron Incidents/ Accidents 2004。Switzerland。  new window
6.Helmreich, R. L.(2005)。What Crews Do: Context and Concepts of Threat and Error Management。Kuala Lumpur, Malaysia。  new window
7.Henry, C.(2005)。NOSS: The Methodology and Early Findings。  new window
8.Klinect, J. R.、Murray, P.、Merritt, A.、Helmreich, R. L.(2003)。Line Operations Safety Audit (LOSA): Definition and Operating Characteristics663-668。  new window
學位論文
1.林玠廷(2007)。機坪作業風險之研究。交通大學。  延伸查詢new window
2.鄭恒理(2006)。機坪作業安全模式研究。交通大學。  延伸查詢new window
圖書
1.馮正民、邱裕鈞(2004)。研究分析方法。新竹:建都文化事業出版有限公司。  延伸查詢new window
2.Helmreich, R. L.、Butler, R. E.、Taggart, W. R.、Wilhelm, J. A.(1994)。A Behavioral Marker Based Checklist for CRM Skills Assessment。  new window
3.Helmreich, R. L.、Wilhelm, J. A.、Klinect, J. R.、Merritt, A. C.(2001)。Culture, Error and Crew Resource Management。Applying Resource Management in Organizations: A Guide for Professionals \\ Salas, E. et al. (Eds.)。NJ。  new window
4.IATA(2010)。Aircraft Accident Rate Drops in 2009-Renewed Focus on Training, Data。Montreal, Canada。  new window
5.IATA(2010)。ISAGO Standards Manual。Montreal, Canada。  new window
6.ICAO(2002)。Line Operations Safety Audit (LOSA)。Montreal, Canada。  new window
7.ICAO(2005)。Threat and Error Management (TEM) in Air Traffic Control。Montreal, Canada:International Civil Aviation Organization。  new window
8.ICAO(2006)。Airports Economics Manual, Doc. 9562。Montreal, Canada。  new window
其他
1.AOSP(2004)。Reducing Accidents and Improving Safety on the Ramp。  new window
2.ASW(2003)。Ramp Events Can Be Deadly, Disruptive and Cost Big Dollars。  new window
 
 
 
 
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