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題名:應用AHP探討消費者選擇餐飲外送平臺之關鍵因素
書刊名:東吳經濟商學學報
作者:李智明陳貞君
作者(外文):Lee, Chih-mingChen, Zhen-jun
出版日期:2022
卷期:104
頁次:頁47-80
主題關鍵詞:餐飲外送平臺層級分析法關鍵因素Food delivery APPAHPAnalytic hierarchy processKey factor
原始連結:連回原系統網址new window
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  • 共同引用共同引用:622
  • 點閱點閱:6
期刊論文
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2.Grunert, K. G.、Ramus, K.(2005)。Consumers' Willingness to Buy Food Through the Internet: A Review of the Literature and a Model for Future Research。British Food Journal,107(6),381-403。  new window
3.Namkung, Y.、Jang, S. C.(2007)。Does Food Quality Really Matter in Restaurants? Its Impact On Customer Satisfaction and Behavioral Intentions。Journal of Hospitality and Tourism Research,31(3),387-409。  new window
4.Townsend, Claudia、Kahn, Barbara E.(2014)。The visual preference heuristic: The influence of visual versus verbal depiction on assortment processing, perceived variety, and choice overload。Journal of Consumer Research,40(5),993-1015。  new window
5.Kim, Jiyoung、Jin, Byoungho、Swinney, Jane L.(2009)。The Role of Etail Quality, E-satisfaction and E-trust in Online Loyalty Development Process。Journal of Retailing and Consumer Services,16(4),239-247。  new window
6.Darke, Peter R.、Freedman, Jonathan L.、Chaiken, Shelly(1995)。Percentage discounts, initial price, and bargain hunting: A heuristic- systematic approach to price search behavior。Journal of Applied Psychology,80(5),580-586。  new window
7.Chiu, Chao-Min、Wang, Eric T. G.、Fang, Yu-Hui、Huang, Hsin-Yi(2014)。Understanding customers' repeat purchase intentions in B2C e-commerce: the roles of utilitarian value, hedonic value and perceived risk。Information Systems Journal,24(1),85-114。  new window
8.李明聰、王怡文(2006)。消費者價值和速食餐廳消費行為之關係研究。商業現代化學刊,3(3),111-117。  延伸查詢new window
9.Jiang, L. A.、Yang, Z.、Jun, M.(2013)。Measuring consumer perceptions of online shopping convenience。Journal of Service Management,24(2),191-214。  new window
10.Yeo, Vincent Cheow Sern、Goh, See-Kwong、Rezaei, Sajad(2017)。Consumer Experiences, Attitude and Behavioral Intention toward Online Food Delivery (OFD) Services。Journal of Retailing and Consumer Services,35,150-162。  new window
11.Lee, E. Y.、Lee, S. B.、Jeon, Y. J. J.(2017)。Factors Influencing the Behavioral Intention to Use Food Delivery APPs。Social Behavior and Personality,45(9),1461-1474。  new window
12.Chang, Tung-Zong、Wildt, Albert R.(1994)。Price, product information, and purchase intention: an empirical study。Journal of the Academy of Marketing Science,22(1),16-27。  new window
13.Park, S.、Nicolau, J. L.(2015)。Asymmetric effects of online consumer reviews。Annals of Tourism Research,50,67-83。  new window
14.Ray, A.、Dhir, A.、Bala, P. K.、Kaur, P.(2019)。Why do people use food delivery apps (FDA)? A uses and gratification theory perspective。Journal of Retailing and Consumer Services,51,221-230。  new window
15.Wolfinbarger, Mary F.、Gilly, Mary C.(2003)。ETailQ: dimensionalizing, measuring and predicting etail quality。Journal of Retailing,79(3),183-198。  new window
16.Kim, Dan J.、Ferrin, Donald L.、Rao, H. Raghav(2008)。A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents。Decision Support Systems,44(2),544-564。  new window
17.Goh, See-Kwong、Ng, Soo-Ryue、Wong, Shiun-Yi、Chong, Lily(2017)。Outsourcing to online food delivery services: Perspective of F&B business owners。Journal of Internet Banking and Commerce,22(2),1-13。  new window
18.鄧振源、曾國雄(19890700)。層級分析法(AHP)的內涵特性與應用。中國統計學報,27(7),13767-13786。new window  延伸查詢new window
19.鄧振源、曾國雄(19890600)。層級分析法(AHP)的內涵特性與應用。中國統計學報,27(6),13707-13724。new window  延伸查詢new window
20.林韋伶(20180803)。宅在家也能吃美食 這個產業10年後全球商機破10兆。今周刊。  延伸查詢new window
21.孫蓉萍(2019)。不孤獨經濟學打造一個人的幸福商機。財訊,591。  延伸查詢new window
22.游佳(2017)。餐飲外賣平台配送模式研究。現代商業,2017(26),11-12。  延伸查詢new window
23.Collier, J. E.、Kimes, S. E.(2013)。Only If It Is Convenient: Understanding How Convenience Influences Self-Service Technology Evaluation。Journal of Service Research,16(1),39-51。  new window
24.Gupta, M.(2019)。A Study on Impact of Online Food Delivery App on Restaurant Business Special Reference to Zomato and Swiggy。International Journal of Research and Analytical Reviews,6(1),889-893。  new window
25.He, Z.、Han, G.、Cheng, T. C. E.、Fan, B.、Dong, J.(2018)。Evolutionary Food Quality and Location Strategies for Restaurants in Competitive Online-to-offline Food Ordering and Delivery Markets: An Agent-based Approach。International Journal of Production Economics,215,61-72。  new window
26.Kapoor, A. P.、Vij, M.(2018)。Technology at the Dinner Table: Ordering Food Online through Mobile Apps。Journal of Retailing and Consumer Services,43,342-351。  new window
27.Nakandala, D.、Lau, H. C. W.(2013)。An Application of a Fuzzy-based Optimisation Model for Selecting Food Products Based on Cost and Nutrition。Journal of Research for Consumers,24,88-106。  new window
28.Lee, S. W.、Sung, H. J.、Jeon, H. M.(2019)。Determinants of Continuous Intention on Food Delivery Apps: Extending UTAUT2 with Information Quality。Sustainability,11(11)。  new window
29.Nam, J. W.、Kim, S. N.、Lee, H.(2015)。Study on the Improvement of Online Food Information Services。Agribusiness and Information Management,7(2),19-26。  new window
30.Preetha, S.、Iswarya, S.(2019)。An Analysis of User Convenience towards Food Online Order and Delivery Application (Food App via Platforms)。International Journal of Management, Technology and Engineering,9(1),429-433。  new window
31.Rathore, S. S.、Chaudhary, M.(2018)。Consumer's Perception on Online Food Ordering。International Journal of Management & Business Studies,8(4),12-17。  new window
32.Rahman, S.、Khan, M. A.、Iqbal, N.(2018)。Motivations and Barriers to Purchasing Online: Understanding Consumer Responses。South Asian Journal of Business Studies,7(1),111-128。  new window
33.Romeo, P.(20190722)。Worried Delivery Drivers Are Eating Orders? You Have Good Reason。Restaurant Business Magazine。  new window
34.Sunil(2015)。Trends and Practices of Consumers Buying Online and Offline: An Analysis of Factors Influencing Consumer's Buying。International Journal of Commerce and Management,25(4),442-455。  new window
35.Sahu, N.、Agrawal, B.(2019)。The Revolution in Online Food Services: A Perceptual Study。Journal Current Science,20(1),1-7。  new window
36.Flavián, C.、Guinalíu, M.(2006)。Consumer trust, perceived security and privacy policy: Three basic elements of loyalty to a Web site。Industrial Management and Data Systems,106(5),601-620。  new window
37.Hui, Kai-Lung、Teo, Hock Hai、Lee, Sang-Yong Tom(2007)。The Value of Privacy Assurance: An Exploratory Field Experiment。MIS Quarterly,31(1),19-33。  new window
38.Parasuraman, Ananthanarayanan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1988)。SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service quality。Journal of Retailing,64(1),12-40。  new window
39.Davis, Fred D.(1989)。Perceived Usefulness, Perceived Ease of Use, & User Acceptance of Information Technology。MIS Quarterly,13(3),319-340。  new window
40.Morganosky, M.(1986)。Cost- Versus Convenience-Oriented Consumers: Demographic, Lifestyle, and Value Perspectives。Psychology and Marketing,3(1),35-46。  new window
學位論文
1.余嘉蕙(2017)。50歲以上國民對網路購物平台忠誠度之研究(碩士論文)。國立政治大學。  延伸查詢new window
2.李清翰(2018)。不同人格特質對新奇食材嘗試不同事物傾向之影響--以價格作為干擾變數(碩士論文)。國立中正大學。  延伸查詢new window
3.陳嘉怡(2017)。線上客服互動風格之個案研究--以淘寶網為例(碩士論文)。國立清華大學。  延伸查詢new window
圖書
1.Deming, W. E.(1982)。Quality, Productivity and Competitive Position。Cambridge, MA:MIT Center for Advance Engineering Study。  new window
2.樊志育(1990)。廣告效果研究。台北:三民書局股份有限公司。  延伸查詢new window
3.Kotler, Philip(2004)。Marketing Management。Prentice-Hall International Inc.。  new window
4.Kotler, P.、Keller, K. L.、Ang, S. H.、Tan, C. T.(2017)。Marketing Management: An Asian Perspective。Pearson Education Limited。  new window
5.Aaker, David A.(1996)。Building Strong Brands。Free Press。  new window
其他
1.1111人力銀行(20190926)。全民搶賺外送財之兼差調查,https://www.1111.com.tw/news/surveyns/list/。  延伸查詢new window
2.中央社(20200303)。減少外送平台消費爭議 北市:業者擬改善系統,https://udn.com/news/index。  延伸查詢new window
3.川家品質驗證顧問公司(20190517)。【不想走出門買飯】用app就能訂外送好方便,但要怎麼確保吃到的食物健康又衛生?,https://buzzorange.com/vidaorange/。  延伸查詢new window
4.(20190717)。外送平台FOODPANDA空腹熊貓進軍台南,府城美食宅在家就能吃!,https://boylondon.tw/foodpanda/。  延伸查詢new window
5.林芳如,陳怡文(20191031)。靠外送員自主把關 美食難保安全,https://tw.appledaily.com/new/realtime/20191031/1655778/K?fbclid=IwAR2OotldFH4NHc9Jzuo1hBBH1oDyylxx7TZYNKG0Uf4MHhxAn4xZmrhqmZo。  延伸查詢new window
6.食力編輯部(20190621)。【食安特企】《食力》實測大考驗!餐飲外送平台速度和溫度能否兩全?,https://www.foodnext.net/news/newssafe/paper/5616302668。  延伸查詢new window
7.陳宛茜(20191109)。外送App店內價 竟比實體店面購餐貴,https://udn.com/news/index。  延伸查詢new window
8.秦宛萱(20200316)。用餐安全 在外用餐也能很安心 台大公衛專家教你防疫衛生餐廳應該做到這些事,https://www.cmmedia.com.tw/home/articles/20346。  延伸查詢new window
9.徐溱謐(20190424)。取消Uber Eats訂餐沒出餐也沒退款業者:餐廳接單即有成本,https://www.ettoday.net/news/20190424/1429813.htm#ixzz65MSrEXEt。  延伸查詢new window
10.財團法人聯合信用卡處理中心(20200107)。宅經濟當道!美食外賣送不停--餐飲外送平台信用卡消費大數據分,https://www.nccc.com.tw/wps/wcm/connect/zh/home/openinformation/CaseAnalysisIntroduce/CNT_05_998_20200106172749。  延伸查詢new window
11.裘穎瓊(20190827)。外賣有沒有被動過?看一下食安封籤就知道!上海明年將全面推廣,http://newsxmwb.xinmin.cn/chengsh/2019/08/27/31576625.html。  延伸查詢new window
12.童儀展,林玉婷(20181219)。餐飲外送平台搶進市場 當心理不斷的消費爭議斷了財路,https://www.foodnext.net/。  延伸查詢new window
13.創市際市場研究顧問(20190201)。創市際『手指經濟燒,美食外送到門口、豐盛又輕鬆』調查,https://www.ixresearch.com/news/news_02_01_19。  延伸查詢new window
14.陳怡文(2019)。訂餐App系統大當機 害客重複點單又挨餓,https://tw.appledaily.com/home。  延伸查詢new window
15.鄭貞茂(20190613)。【世界公民】「Dabbawala」印度的午餐送貨員成為物流救星,https://www.inside.com.tw/。  延伸查詢new window
 
 
 
 
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