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題名:國際觀光旅館採購主管專業職能領域與指標之研究
書刊名:運動休閒餐旅研究
作者:李青松 引用關係柯麗怡劉德彥 引用關係
作者(外文):Lee, Ching-sungKe, Li-iLiu, De-yen
出版日期:2012
卷期:7:4
頁次:頁27-46
主題關鍵詞:國際觀光旅館採購主管專業職能模糊德菲法層級分析法International hotelAssistant purchasing managerProfessional competenceFuzzy Delphi methodAnalytic hierarchy process
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:568
  • 點閱點閱:219
採購對於企業利潤具有絕對的直接影響力,而採購主管所擁有的專業職能,更是企業不可或缺的競爭優勢,本研究之目的為探究國際觀光旅館採購主管專業職能領域與指標,首先運用深度訪談法與文獻探討進行專業職能問卷之建構,採用立意抽樣法進行問卷調查,運用模糊德菲法篩選出專業職能重要項目,再以層級分析法確認國際觀光旅館採購主管專業職能領域、指標、項目及所占權重,並依專業職能之權重分析其重要性及其排序意義。本研究結果發現,就整體領域而言,一般性專業職能重要性大於技術性專業職能,就各領域之權重指標來看,以問題解決能力與採購管理能力為國際觀光旅館採購主管最重視之專業職能指標。研究結果提供國際觀光旅館針對權重較高指標,對採購主管進行人力培育與教材設計參考使用,建議透過本研究之職能領域與指標評估,配合實務上所需其他職能或條件考核,由外部延攬或內部升遷以利旅館獲得優秀之採購主管。
Purchasing absolutely had direct effect on the enterprise profit. The professional competence of assistant purchasing manager was indispensably to the enterprise. The main purpose of this research was to construct the professional competence domain and index of assistant purchasing manager in international hotel. First, the structure of professional competence questionnaire was made by depth interview and literature review, and used purposive sampling to investigate. Then the research used Fuzzy Delphi Method to choose the important item of professional competence and Analytic Hierarchy Process to indentify the professional competence domain, index, items and weight of assistant purchasing manager in international hotel. This study used the weight analysis of professional competence to analyze the importance and rank interpretation. The results were the following: in total domain, general professional competence was more important than technique professional competence; weight index in each domain, the most important professional competence were problem-solving and purchasing management ability. Heavy-weight indices could be used in designing human education course and teaching material in international hotel. The study also suggested international hotel could recruit new staff outside or promote staff inside the organization to obtain superior assistant purchasing manager.
期刊論文
1.巍瑞殉、盧煥升、李麗瓊(20080900)。旅行業中階主管職能模式之研究。真理大學運動知識學報,5,370-383。new window  延伸查詢new window
2.Brophy, M.、Kiel, T.(2002)。Competencies: A new sector。Journal of European Industrial Training,26(2-4),165-176。  new window
3.Chen, K. H.、Lin, C. H.、Chu, T. H.、Huang, K. C.、Jian, J. C.(2008)。Based on SCOR model to structure a defense system of collaborative logistics management。Journal of the Chinese Society of Mechanical Engineers,29(6),491-296。  new window
4.Dimmoc, K.、Breen H.、Walo, M.(2003)。Management competencies: An Australian assessment of tourism and hospitality students。Journal of Australian and New Zealand Academy of Management,9(1),12-26。  new window
5.Kay, C. ; Russett, J.(2000)。Hospitality-management competencies: Identifying manager’s essential skills。Cornell Hotel and Restaurant Administration Quarterly,41(2),63。  new window
6.Pohl, M.、Förstl K.(2011)。Achieving purchasing competence through purchasing performance measurement system design - A multiple-case study analysis。Journal of Purchasing & Supply Management,17,231-245。  new window
7.Brownell, J.(2008)。Leading on land and sea: Competencies and context。International Journal of Hospitality Management,27(2),137-150。  new window
8.Chung, K. Y.(2000)。Hotel management curriculum reform based on required competencies of hotel employees and career success in the hotel industry。Tourism Management,21(5),473-487。  new window
9.Perdue, J.、Ninemeier, J. D.、Woods, R. H.(2002)。Comparison of present and future competencies required for club managers。International Journal of Contemporary Hospitality Management,14(3),142-146。  new window
10.Agut, S.、Grau, R.、Peiró, J. M.(2003)。Competency needs among managers from Spanish hotels and restaurants and their training demands。International Journal of Hospitality Management,22(3),281-295。  new window
11.Katz, Robert L.(1974)。Skills of an Effective Administrator。Harvard Business Review,52(5),90-102。  new window
12.鄧振源、曾國雄(19890700)。層級分析法(AHP)的內涵特性與應用。中國統計學報,27(7),13767-13786。new window  延伸查詢new window
13.Chung-Herrera, Beth G.、Enz, Cathy A.、Lankau, Melenie J.(2003)。Grooming Future Hospitality Leaders: A Competencies Model。Cornell Hotel and Restaurant Administration Quarterly,44(3),17-25。  new window
14.MeClelland, D. C.(1973)。Testing for Competence Rather than for Intelligence。American Psychologist,28(1),1-14。  new window
研究報告
1.Dalkey, Norman C.(1969)。The Delphi method: An experimental study of group opinion。Rand Corporation。  new window
圖書
1.丁振國(2007)。採購管理實務。台北:麥可國際出版有限公司。  延伸查詢new window
2.康耀鉎(1999)。餐飲採購管理。台北:品度出版公司。  延伸查詢new window
3.許振邦(2007)。採購與供應商管理。臺北:智勝。  延伸查詢new window
4.(2011)。發展觀光條例。  延伸查詢new window
5.嵨津司(2001)。採購管理。臺北:書泉。  延伸查詢new window
6.薛明敏(1997)。餐飲採購。臺北:明敏餐旅管理顧問有限公司。  延伸查詢new window
7.Satty, T.(1980)。The analytic hierarchy process。New York:McGraw-Hill。  new window
8.鄧振源(2005)。計畫評估:方法與應用。國立臺灣海洋大學運籌規劃與管理研究中心。  延伸查詢new window
9.張奕華、許正妹(2008)。研究方法與軟體應用--概念及實例。臺北:心理。  延伸查詢new window
10.Spencer, L. M. Jr.、Spencer, S. M.(1993)。Competence at work: Model for superior performance。New York:John Wiley & Sons, Inc.。  new window
其他
1.交通部觀光局(2012)。國際觀光旅館業相關統計,http://admin.taiwan.net.tw/travel/statistic_h.aspx?no=220, 20120315。  延伸查詢new window
2.(2010)。觀光旅館建築及設備標準。  延伸查詢new window
 
 
 
 
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