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題名:電子商務創新商業模式建構之研究
書刊名:中小企業發展季刊
作者:蔡明田莊立民薛文榮陳建成
作者(外文):Tsai, Ming-tienChuang, Li-minHsueh, Wen-jungChen, Chien-cheng
出版日期:2007
卷期:5
頁次:頁153-182
主題關鍵詞:創新商業模式電子商務專利權專家深度訪談三角測量法層級分析法Innovative business modelElectronic commerce patentDepth interviewTriangulationAnalysis hierarchy processAHP
原始連結:連回原系統網址new window
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  諸多現象顯示電子商務的商業模式與傳統商業模式存在顯著差異,消費者導向創新為─新興的創新概念。由於商業模式已可申請專利,並藉司法賦予壟斷性與排他性。因此,建構一套具備創新概念的電子商務商業模式,乃是一項非常有價值的課題。本研究旨在探討創新商業模式之建構,本研究範圍係以電子商務業為實證研究對象,第一階段針對電子商務領域之意見代表進行訪談,共計訪談13位實務專家及學者,其目的係建構創新商業模式中各個變項的關鍵影響因素,使其創新商業模式能夠真正符合業界需求,共取出2大構面14項關鍵影響因素;第二階段針對共15位電子商務界之實務專家以及學者,運用層級分析法測量電子商業創新商業模式中影響因素的重要性與優先次序。   本研究以網際網路商業模式、網路購物模式及專利權為理論基礎,建立電子商務商業模式之概念性架構,接著經專家深度訪談、三角測量法、層級分析法後,根據本研究結果提出7項研究命題:(1)符合人性需求;(2)創造性的最低價格,使顧客不僅滿意更能感動;(3)創新商務模式必須要有新聞性、故事性、話題性、趣味性及獨特的關鍵字;(4)創新商業模式應該營利與免費服務同時兼顧,營利要明確且其多重獲利方式;免費服務應在不增加成本的前提下,亦能兼顧綜效;(5)創新商業模式應該具有全球化通用性,以創造規模經濟;(6)創新商務模式應該要有良好管理機制,尤其是強化顧客關係管理;(7)嘗試取得專利權保護,促進競爭優勢的提升。
  Many phenomena show the business model for electronic commerce has significant difference with traditional business model. The consumer-oriented innovation is a new concept of innovation. Due to the business model has been permitted to apply for the patent and assured of monopoly and exclusiveness in accordance with the judicature. Therefore, to construct the innovation concept for electronic commerce business model is the key topic for discussion. The main purpose of this study is to construct the innovation business model, and the study object is electronic commerce industry. The first step, we choose thirteen experts and academics in electronic commerce domain and interviewed with them. The purpose of this step is to construct all key influential factors for innovation business model, and meet the real demand of industrial circles. Then we extracted two measure structures and fourteen key influential factors among the result. Second, we selected fifteen experts and academics in electronic commerce domain. Then, we used analytic hierarchy process to measure the importance and priority order for key influential factors.   This study based on Internet business model, online shopping model and the patent, and to construct the innovation business model for electronic commerce, then to experience depth interview with experts, triangulation and analysis hierarchy process. According to the result, the following seven research propositions are being introduced. (1)To conform to the demand of human nature. (2)The lowest price of innovation can satiation that customers and dissolve them. (3)The innovation business model must have news, stories, topicality, interest and unique keywords. (4)The innovation business model should make profit and provide free service at the same time. The profit making must be clear and works through multiple approaches. The free service should be carried out on a premise that there is no extra cost, and meanwhile take care of the ensemble. (5)The innovative business model should have generality of globalization, and to create the economy of scale. (6)The innovation business model should have fine management system, and reinforcement of customer relationship management. (7)Try to gain patent guarantee to increase the competitive advantage.
期刊論文
1.Zimmermann, H. J.(1997)。Fuzzy Set Theory and Its Applications。European Journal of Operational Research,101(1),227-228。  new window
2.Betz, Frederick(2002)。Strategic business models。Engineering Management Journal,14(1),21-27。  new window
3.Timmers, Paul(1998)。Business Models for Electronic Markets。Electronic Markets,8(2),3-8。  new window
4.Park, Chung-Hoon、Kim, Young-Gul(2003)。Identifying key factors affecting consumer purchase behavior in an online shopping context。International Journal of Retail & Distribution Management,31(1),16-29。  new window
5.Magretta, Joan(2002)。Why business models matter。Harvard Business Review,80(5),86-92-133。  new window
6.Hoffman, Donna L.、Novak, Thomas P.(1996)。Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations。Journal of Marketing,60(3),50-68。  new window
7.鄧振源、曾國雄(19890700)。層級分析法(AHP)的內涵特性與應用。中國統計學報,27(7),13767-13786。new window  延伸查詢new window
8.Ottaway, T. A.、Bruneau, C. L.、Evans, G. E.(2003)。The Impact of Auction Item Image and Buyer/Seller Feedback Rating on Electronic Auctions。Journal of Computer Information Systems,43(3),56-60。  new window
研究報告
1.Ziedonis, R. H.、Hall, B. H.(2001)。The Effects of Strengthening Patent Rights on Firms Engaged in Cumulative Innovation: Insights from the Semiconductor Industry。  new window
學位論文
1.蔡名皇(2000)。電子商務經營模式之研究(碩士論文)。國立臺北大學。  延伸查詢new window
2.瞿仁美(1997)。國小補校教師教學信念及其影響因素之研究(碩士論文)。國立高雄師範大學。  延伸查詢new window
3.張紹勳(2002)。電子商店之關係品質模式--融合交易成本理論及科技接受模式的觀點(博士論文)。國立政治大學。new window  延伸查詢new window
4.黃照貴(2001)。導入網際探勘技術以支援電子商務經營:競爭策略與效益分析。國立成功大學。new window  延伸查詢new window
5.陳定富(2000)。網際網路商業模式與專利關係之探討。國立政治大學。  延伸查詢new window
6.黃翔俊(2005)。創新經營模式分析架構之研究。國立台北大學。  延伸查詢new window
圖書
1.Laudon, K. C.、Traver, C. G.(2002)。E-Commerce: Business, Technology, Society。Boston:Addison Wesley。  new window
2.經濟部商業司(2006)。2006電子商務年鑑。經濟部商業司編印。  延伸查詢new window
3.欒斌、羅凱揚(2002)。電子商務。台北。  延伸查詢new window
4.Saaty, T. L.(1998)。The Analytic Hierarchy Process: Planning, Priority Setting, Resource Allocation。New York:McGraw-Hill International Book Co.。  new window
5.黃政傑(1998)。質化研究的原理與方法。臺北:漢文。  延伸查詢new window
6.Afuah, A.、Tucci, C. L.(2003)。Internet Business Models and Strategies: Text and Case。New York:McGraw-Hill。  new window
7.Weill, Peter、Vitale, Michael(2001)。Place to Space: Migrating to e Business Models。Boston, MA:Harvard Business School Press。  new window
8.劉尚志、陳佳麟(2001)。網際網路與電子商務法律策略。台北:元照出版有限公司。new window  延伸查詢new window
9.Kalakota, Ravi、Whinston, Andrew B.(1997)。Electronic Commerce: A Manager's Guide。Addison-Wesley Publishing Company, Inc.。  new window
10.鄧振源(2002)。計畫評估:方法與應用。國立臺灣海洋大學運籌規劃與管理研究中心。  延伸查詢new window
11.Yin, Robert K.(2003)。Case Study Research: Design and Methods。Sage Publications。  new window
12.Patton, Michael Quinn(1990)。Qualitative evaluation and research method。Sage。  new window
其他
1.經濟部智慧財產局(2007),http://www.tipo.gov.tw/patent/patent_q_a/qaContent.asp?subtitle=—、專利基本認識&type=%BB%7B%C3%D1%B1M%A7Q, 20070630。  new window
 
 
 
 
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