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題名:照顧SARS病患之護理人員其組織承諾和工作投入對離職傾向的影響
書刊名:醫務管理期刊
作者:成亮杜佩蘭 引用關係張肇松黃英忠 引用關係
作者(外文):Cheng, LiangDu, Pey-lanChang, Chao-sungHuang, Ing-chung
出版日期:2008
卷期:9:4
頁次:頁271-285
主題關鍵詞:組織承諾工作投入離職傾向嚴重急性呼吸道症候群SARSOrganizational commitmentJob involvementTurnover intentionSevere acute respiratory syndrome
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(3) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:3
  • 共同引用共同引用:0
  • 點閱點閱:52
目的:探討醫院護理人員在面臨重大新興傳染疾病時,其組織承諾和工作投入及其交互作用對離職傾向的影響。 方法:本研究以普查方式對南部某區域教學醫院之護理人員進行問卷調查,問卷使用Meyer, Allen & Smith (1993)的組織承諾量表和Kanungo (1982)的工作投入量表。組織承諾情感性、持續性和規範性承諾三構面之Cronbach's α分另爲0.82、0.68和0.83,工作投入量表Cronbach's α爲0.83,而離職傾向其Cronbach's α爲0.65。統計分析以spss v12.0統計軟體進行研究變數間的相關分析,並以層級迴歸分析探討組織承諾、工作投入和兩者的交互變項對護理人員離職傾向的影響。 結果:本研究結果發現:(1)有照顧SARS病患的護理人員其情感性承諾對離職傾向是顯著的負向影響;(2)無照顧SARS病患的護理人員其規範性承諾及工作投入對離職傾向也是顯著的負向影響;(3)有照顧SARS病患的護理人員當其規範性承諾降低時,工作投入較低的護理人員其離職傾向會有較大幅度的提高;(4)無照顧SARS病患的護理人員其工作投入越高者,其持續性承諾愈高時其離職傾向較高。 結論:當護理人員面對SARS重大壓力事件時,其組織承諾及工作投入的交互作用會因有、無照顧SARS病患的情境不同而影響護理人員的離職傾向,此結果對工作中有高風險產生急性壓力所引發的影響,可提供實證上的研究結果並作爲危機管理的參考。
Objective: This study examined the impacts of job involvement and organizational commitment and the interactive effect of those two determinants on nurse's turnover intention post-SARS period. Method: Three hundred and thirty nurses of a regional teaching hospital in southern Taiwan were surveyed using questionnaires consisting of Kanungo's (1982) job involvement questionnaire and Meyer, Allen & Smith's (1993) organizational commitment questionnaire. Three items about turnover intention were also asked. All items were measured using five-point Likert's scale. Statistical analyses including mean, standard deviation, Pearson correlation and hierarchical regression were done using SPSS ver 12.0 software. Results: The results of our study have shown that: (1) for those nurses with experience in looking after SARS patients, affective commitment negatively affected turnover intention; (2) for those nurses without experience in looking after SARS patients, both normative commitment and job involvement had negative effects on turnover intention; (3) for those nurses with experience, giving lower job involvement, lower levels of normative commitment led to higher levels of turnover intention to greater extents; (4) for those nurses without experience, giving higher job involvement, the higher levels of continuance commitment, the higher levels of turnover intention. Conclusions: When facing SARS event, nurse's job involvement, organizational commitment and it's interaction have significant effects on nurse's turnover intention. Nurses with and without experience of caring for SARS patients were responded differently. The managerial implications and suggestions for future research are discussed.
期刊論文
1.Yin, J.-C. T.、Yang, K.-P. A.(2002)。Nursing Turnover in Taiwan: A Meta-analysis of Related Factors。International Journal of Nursing Studies,39(6),573-581。  new window
2.Cronbach, L. J.(1987)。Statistical Tests for Moderator Variables: Flaws in Analyses Recently Proposed。Psychological Bulletin,102(3),414-417。  new window
3.Irvine, D. M.、Evans, M. G.(1995)。Job satisfaction and turnover among nurses: integrating research findings across studies。Nursing Research,44(4),246-253。  new window
4.Cheng, Y.、Stockdale, M. S.(2003)。The validity of the three-component model of organizational commitment in a Chinese context。Journal of Vocational Behavior,62(3),465-489。  new window
5.Krausz, M.、Koslowsky, M.、Shalom, N.、Elyakim, N.(1995)。Predictors of Intentions to Leave the Ward, the Hospital, and the Nursing Profession: A Longitudinal Study。Journal of Organizational Behavior,16(3),277-288。  new window
6.Randall, D. M.、Cote, J. A.(1991)。Interrelationships of Work Commitment Constructs。Work and Occupations,18(2),194-211。  new window
7.Hom, P. W.、Kinicki, A. J.(2001)。Toward a Greater Understanding of How Dissatisfaction Drives Employee Turnover。Academy of Management Journal,44(5),975-987。  new window
8.Meyer, John P.、Stanley, David J.、Herscovitch, Lynne、Topolnytsky, Laryssa(2002)。Affective, Continuance, and Normative Commitment to the Organization: A Meta-Analysis of Antecedents, Correlates, and Consequences。Journal of Vocational behavior,61(1),20-52。  new window
9.Whitener, E. M.、Walz, P. M.(1993)。Exchange theory determinants of affective and continuance commitment and turnover。Jounal of Vocational Behavior,42(3),265-281。  new window
10.Kanungo, Rabindra N.(1982)。Measurement of job and work involvement。Journal of Applied Psychology,67(3),341-349。  new window
11.Meyer, John P.、Allen, Natalie J.、Smith, Catherine A.(1993)。Commitment to Organizations and Occupations: Extension and Test of A Three-Component Conceptualization。Journal of Applied Psychology,78(4),538-551。  new window
12.Meyer, John P.、Allen, Natalie J.(1991)。A three-component conceptualization of organizational commitment。Human Resource Management Review,1(1),61-89。  new window
13.Blau, G. J.、Boal, K. B.(1987)。Conceptualizing How Job Involvement and Organizational Commitment Affect Turnover and Absenteeism。Academy of Management Review,12(2),288-300。  new window
其他
1.Parker PA; Kulik JA(1995)。Burnout, self- and supervisor-rated job performance, and absenteeism among nurses。  new window
2.Jaros SJ(1997)。An assessment of Meyer and Allen’s 1991 three-component model of organizational commitment and turnover intentions。  new window
3.Mulki JP; Jaramillo F; Locander WB(2006)。Effects of ethical climate and supervisory trust on salesperson’s job attitudes and intentions to quit。  new window
4.Sjoberg A; Sverke M(2000)。The interactive of job involvement and organizational commitment on job turnover revisited: A note on the mediating role of turnover intention。  new window
5.Udo GJ; Guimaraes T; Igbaria M(1997)。An investigation of the antecedents of turnover intention for manufacturing plant managers。  new window
6.Hackett RD; Lapierre LM; Hausdorf PA(2001)。Understanding the links between work commitment constructs。  new window
7.Stinglhamber F; Bentein K; Vanden-berghe C(2002)。Extension of the three component model of commitment to five foci-Development of measure and substantive test。  new window
8.Ingram TN; Lee KS; Lucas GH(1991)。Commitment and involvement: Assessing a sales force typology。  new window
9.Martin TN; Hafer JC(1995)。Turnover is linked to job involvement and organizational commitment。  new window
10.Elliot K; Hall M(1994)。Organizational commitment and job involvement: Applying Blau and Boal, stypology to purchasing professionals。  new window
11.Barling J; Kelloway EK(1997)。Job insecurity and health: The moderating role of workplace control。  new window
12.Jaccard J; Turrisi R(2003)。Interaction Effects in Multiple Regressions。  new window
13.Powell DM; Meyer JP(2003)。Side-bet theory and the three-component model of organizational commitment。  new window
14.Beck K; Wilson C(2001)。Have we studied, should we study, and can we study the development of commitment? Methodological issues and the developmental study of work-related commitment。  new window
15.Freund A; Carmeli A(2003)。An empirical assessment: reconstructed model for five universal forms of work commitment。  new window
16.Irving PG.; Coleman DF(2003)。The moderating effect of different forms of commitment on role ambiguity-job tension relations。  new window
17.Elangovan, AR(2001)。Causal ordering of stress, satisfaction and commitment, and intention to quit: a structural equations analysis。  new window
 
 
 
 
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