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題名:五星級旅館員工投入、工作滿意度與組織承諾之相關研究--以內部行銷為干擾變數
書刊名:餐旅暨觀光
作者:許順旺嚴雯聖卓明志楊雯如簡嘉蕙
作者(外文):Hsu, Shun-wangYen, Wen-shenJwo, NeilYang, Wen-juChien, Chia-hui
出版日期:2021
卷期:18:1
頁次:頁25-47
主題關鍵詞:工作投入工作滿意度組織承諾內部行銷Job involvementJob satisfactionOrganizational commitmentInternal marketing
原始連結:連回原系統網址new window
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  • 共同引用共同引用:51
  • 點閱點閱:2
期刊論文
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3.Mulki, Jay P.、Locander, William B.、Marshall, Greg W.、Harris, Eric G.、Hensel, James(2008)。Workplace Isolation, Salesperson Commitment, and Job Performance。Jounal of Permnal Selling & Sales Management,28(1),67-78。  new window
4.張景棠、朱文祥、陳泰良(20091200)。大專生運動志工服務投入、工作滿意與持續服務傾向關係之研究。運動健康與休閒學刊,14,67-77。  延伸查詢new window
5.李一民、許銘珊(20070900)。旅館業員工內部行銷與工作滿足之研究--以南部三家不同型態之旅館為例。運動休閒餐旅研究,2(3),44-60。new window  延伸查詢new window
6.陳筱華、劉柏妤(20120900)。內部行銷、組織承諾、工作投入、及工作滿意對工作績效之影響--以臺灣老人服務機構為例。行銷評論,9(3),277-301。new window  延伸查詢new window
7.曾信超、康榮民(20101200)。轉換型領導、組織變革不確定感與組織承諾關係之研究--以調節焦點為中介變數。中山管理評論,18(4),915-948。new window  延伸查詢new window
8.Khan, T. I.、Jam, F. A.、Akbar, A.、Khan, M. B.、Hijazi, S. T.(2011)。Job involvement as predictor of employee commitment: evidence from Pakistan。International Journal of Business and Management,6(4),252-262。  new window
9.Podsakoff, P. M.、MacKenzie, S. B.、Podsakoff, N. P.、Lee, J. Y.(2003)。The mismeasure of man (agement) and its implications for leadership research。The Leadership Quarterly,14(6),615-656。  new window
10.Ahmad, A. E. M. K.、Al-Borie, H. M.(2012)。Impact of internal marketing on job satisfaction and organizational commitment: A study of teaching hospitals in Saudi Arabia。Business and Management Research,1(3),82-94。  new window
11.黃雯菁、黃庭鍾(20091200)。內部行銷對組織承諾影響之研究--以北部某醫療機構護理人員為例。安泰醫護雜誌,15(4),211-224。  延伸查詢new window
12.Best, M. F.、Thurston, N. E.(2004)。Measuring nurse job satisfaction。Journal of Nursing Administration,34(6),283-290。  new window
13.Chen, Zhen Xiong、Aryee, Samuel、Lee, Cynthia(2005)。Test of a mediation model of perceived organizational support。Journal of Vocational Behavior,66(3),457-470。  new window
14.林廣易、談心怡、林茂榮(20120300)。旅遊消費行為研究--以花蓮縣五星級觀光旅館為例。商業現代化學刊,6(3),211-242。new window  延伸查詢new window
15.嚴玉華、龔志銘(20151000)。醫院志工之工作動機、工作投入與工作滿意度相關性之研究--以某區域醫院為例。醫院,48(5),22-34。  延伸查詢new window
16.Currivan, Douglas B.(2000)。The causal order of job satisfaction and organizational commitment in models of employee turnover。Human Resource Management Review,9(4),495-524。  new window
17.Khandekar, A.、Sharma, A.(2005)。Organizational learning in Indian organizations strategic HRM perspective。Journal of. Small Business & Enterprise Development,12(2),211-227。  new window
18.許順旺、張姮燕、吳紀美、曹建南(20131200)。五星級旅館內部行銷、組織承諾與績效表現之相關研究--以內、外控人格特質為干擾變項。東吳經濟商學學報,83,43-78。new window  延伸查詢new window
19.余泳樟、陳文正(20110500)。E運動行銷公司員工工作滿意度與工作投入研究。輔仁大學體育學刊,10,294-310。new window  延伸查詢new window
20.許順旺、嚴雯聖、陳秉豪、許中駿(20150900)。以工作滿足為中介變相探討五星級旅館組織學習與組織承諾之關聯性。商管科技季刊,16(3),427-457。new window  延伸查詢new window
21.許順旺、張姮燕、巫幸澐、許中駿(20150900)。客務部門第一線員工情緒勞務、工作滿足與組織公民行為之相關研究--以工作特性為干擾變項。企業管理學報,106,1-26。new window  延伸查詢new window
22.邱貝玲、陳星助、朱正一(20160300)。醫院內部行銷對員工工作滿意度與組織承諾之影響。醫務管理期刊,17(1),12-30。new window  延伸查詢new window
23.Bailey, A. A.、Albassami, F.、Al-Meshal, S.(2016)。The roles of employee job satisfaction and organizational commitment in the internal marketing-employee bank identification relationship。International Journal of Bank Marketing,34(6),821-840。  new window
24.MacKinnon, David P.、Lockwood, Chondra M.、Hoffman, Jeanne M.、West, Stephen G.、Sheets, Virgil(2002)。A comparison of methods to test mediation and other intervening variable effects。Psychological Methods,7(1),83-104。  new window
25.Kanungo, Rabindra N.(1982)。Measurement of job and work involvement。Journal of Applied Psychology,67(3),341-349。  new window
26.Lodahl, Thomas M.、Kejnar, Mathilde(1965)。The definition and measurement of job involvement。Journal of Applied Psychology,49(1),24-33。  new window
27.Preacher, Kristopher J.、Hayes, Andrew F.(2004)。SPSS and SAS procedures for estimating indirect effects in simple mediation models。Behavior Research Methods, Instruments, & Computers,36(4),717-731。  new window
28.施婉婷、王俊人、侯昌連(20130900)。心理契約對組織承諾及組織公民行為影響之研究--探討組織變革的干擾效果。臺灣體育運動管理學報,13(3),203-227。new window  延伸查詢new window
29.廖述賢、胡大謙、鐘慧瑩(20080300)。國際觀光旅館主管與部屬關係、工作滿足與組織承諾關聯性之研究。人力資源管理學報,8(1),1-23。new window  延伸查詢new window
30.許順旺、王寶惜、黃韶顏、羅明庚、梁郁(2019)。員工之工作投入重要嗎?組織氣候調節工作投入、工作滿意度與組織承諾關係之研究。全球科技管理與教育期刊,8(3),38-69。  延伸查詢new window
31.林怡芯、田政哲(20171200)。以家庭衝突為干擾變數探討組織因素、工作投入對工作滿意度關聯性之研究。國立虎尾科技大學學報,34(1),21-39。new window  延伸查詢new window
32.池文海、林憬、李翠華(20101000)。工程技術顧問業工程師組織公民行為之研究。品質學報,17(5),339-363。new window  延伸查詢new window
33.Chang, C. L.、McAleer, M.、Ramos, V.(2020)。A charter for sustainable tourism after COVID-19。Sustainability,12(9),(3671)1-(3671)4。  new window
34.Cheung, C. K.(2009)。Education reform as an agent of change: the development of media literacy in Hong Kong during the last decade。Revista Comunicar,16(32),95-103。  new window
35.Marques, C. P.、Leal, C. T.、Marques, C. S.、Cabral, B. T.(2018)。Internal marketing and job satisfaction in hotels in Via Costeira, Natal, Brazil。Tourism & Management Studies,14(1),36-42。  new window
36.Sarker, M. A. R.、Ashrafi, D. M.(2018)。The relationship between internal marketing and employee job satisfaction: A study from retail shops in Bangladesh。Journal of Business and Retail Management Research,12(3),149-159。  new window
37.Seng, E. L. K. S. K.、Wai, C. C.(2016)。An empirical study of academic and non-academic staff's job satisfaction and organizational commitment in an institute of higher learning。Journal of Entrepreneurship, Business and Economics,4(1),45-72。  new window
38.Sohail, M. S.、Jang, J.(2017)。Understanding the relationships among internal marketing practices, job satisfaction, service quality and customer satisfaction: an empirical investigation of Saudi Arabia's service employees。International Journal of Tourism Sciences,17(2),67-85。  new window
39.Riggle, Robert J.、Edmondson, Diane R.、Hansen, John D.(2009)。A meta-analysis of the relationship between perceived organizational support and job outcomes: 20 years of research。Journal of Business Research,62(10),1027-1030。  new window
40.Meyer, John P.、Allen, Natalie J.、Smith, Catherine A.(1993)。Commitment to Organizations and Occupations: Extension and Test of A Three-Component Conceptualization。Journal of Applied Psychology,78(4),538-551。  new window
41.Shrout, Patrick E.、Bolger, Niall(2002)。Mediation in experimental and nonexperimental: New procedures and recommendations。Psychological Methods,7(4),422-445。  new window
研究報告
1.Bartik, A. W.、Bertrand, M.、Cullen, Z. B.、Glaeser, E. L.、Luca, M.、Stanton, C. T.(2020)。How are small businesses adjusting to COVID-19? Early evidence from a survey。National Bureau of Economic Research。  new window
學位論文
1.黃美銀(2013)。文化志工參與動機、工作投入、工作滿足與終身學習能力之關聯性研究(碩士論文)。國立臺中科技大學。  延伸查詢new window
圖書
1.Robbins, S. P.、Judge, T. A.(2012)。Organizational Behavior。Upper Saddle River, NJ:Pearson Prentice Hall。  new window
2.Berry, Leonard L.、Parasuraman, A.(1991)。Marketing services: Competing through quality。The Free Press。  new window
3.吳明隆、涂金堂(2010)。SPSS與統計應用分析。台北:五南。  延伸查詢new window
4.Heppel, A.(2006)。Abu Mus'ab az-Zarqawi--der Stadthalter al-Qa'idas im Irak?。GRIN Verlag。  new window
5.Jöreskog, Karl G.、Sörbom, Dag(1996)。LISREL 8: User's Reference Guide。Scientific Software International, Inc.。  new window
其他
1.Hayes, A. F.(2012)。PROCESS: A versatile computational tool for observed variable mediation, moderation, and conditional process modeling,http://www.afhayes.com/public/process2012.pdf。  new window
 
 
 
 
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