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題名：保險業從業人員之目標設定與領導風格對工作績效的影響之研究
書刊名：興國學報
作者：陳孟修 引用關係／周德光 引用關係／李綉芬／林麗芬
作者(外文)：Chen, Meng-shiou／Chou, Te-kuan／Li, Hsiu-fen／Lin, Lie-fen
出版日期：2011
卷期：12
頁次：頁1-14
主題關鍵詞：目標設定；領導風格；工作績效；Goal setting；Leadership styles；Job performance
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(4) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:4
  • 共同引用共同引用:13
  • 點閱點閱:41
當保險業跨足財富管理業務之後，使得金融服務業的競爭變得更加激烈。保險業要如何在這種情況之下，透過公司訂定目標以及管理階層的帶領，進一步使得保險業的從業人員能夠為公司創造更大的獲利和績效？此乃值得探討的課題。本研究以台南地區保險業從業人員為對象，透過問卷調查的方式收集資料方式以保險從業主管協助發放為主，郵寄方式為輔，以台南地區保險從業人員做全面性發放問卷，進行問卷資料的收集與調查。 本研究採用SPSS 統計軟體為統計分析工具，主要研究結果如下： 1.台南地區保險從業人員在目標設定、領導風格對工作績效部分有顯著差異。 2.台南地區保險從業人員在目標設定、領導風格與工作績效之間有顯著相關。 3.目標設定、領導風格與工作績效層級迴歸分析都有顯著影響性。 4.不同集群之目標設定、領導風格對工作績效等研究變項之間的差異性分析有顯著影響。
After insurance industry cross full wealth management service, causes the financial service industry the competition to change intensely. How does the insurance industry have under this kind of situation, the penetration company to subscribe decides the goal as well as the management social stratum leadership, further enables the insurance industry jobholders able to create bigger making a profit for the company with the achievements? This is a topic which this research most mainly wants to discuss. This research take the Tainan area insurance industry jobholders as the object, and collect data by questionnaires. The questionnaires which had been handed out to who practice as insurance industry jobholders via jobholder supervisors namely and regular mail, is defined as a form of data retrieval and analysis in this research. SPSS is implemented as a statistical analysis software in this research. The main implications can be seen： 1. Characters of insurance industry jobholders partially dominate the influence of goal setting, leadership style and job performance. 2. Studies in goal setting, leadership styles and job performance relate to one another. 3. The results of hierarchy reversal analysis are influenced by factors of goal setting, leadership styles and job performance. 4. Different groups of cognition in goal setting, leadership styles and job performance have significantly different results in cluster analysis.
期刊論文
1.Renn, R. W.、Danehower, C.、Swiercz, P. M.、Icenogle, M. L.(1999)。Further examination of the measurement properties of Leifer & McGannon's (1986) goal acceptance and goal commitment scales。Journal of Occupational and Organizational Psychology，72(1)，107-115。  new window
2.Wright, P. M.、O'Leary-Kelly, A. M.、Cortina, J. M.、Klein, H. J.、Hollenbeck, J. R.(1994)。On the Meaning and Measurement of Goal Commitment。Journal of Applied Psychology，79(6)，795-903。  new window
3.Locke, E. A.(1968)。Toward a theory of task motivation and incentive。Organizational Behavior and Human Performance，3(2)，157-189。  new window
4.Churchill, G. A.、Ford, N. M.、Hartley, S. W.、Walker, O. C.(1985)。The determinants of salesperson performance: A meta-analysis。Journal of Marketing Research，22(2)，103-118。  new window
5.Yammarino, Francis J.、Spangler, William D.、Bass, Bernard M.(1993)。Transformational leadership and performance: A longitudinal investigation。The Leadership Quarterly，4(1)，81-102。  new window
6.Den Hartog, D. N.、Van Muijen, J. J.、Koopman, P. L.(1997)。Transactional versus transformational leadership: An analysis of the MLQ。Journal of occupational and organizational psychology，70(1)，19-34。  new window
7.Quinn, R. E.、Hart, S. L.(1993)。Roles executives play: CEOs, behavioral complexity, and firm performance。Human Relations，46(5)，543-574。  new window
8.Hooijberg, Robert、Hunt, James G.、Dodge, George E.(1997)。Leadership complexity and development of the leaderplex model。Journal of Management，23(3)，375-408。  new window
9.孫瑞霙(20011200)。領導型態與領導績效之探討--學校與企業之比較研究。人力資源管理學報，1(3)，107-130。new window  延伸查詢new window
10.House, Robert J.(1971)。A Path-Goal Theory of Leader Effectiveness。Administrative Science Quarterly，16(3)，321-339。  new window
11.Leifer, R.、McGannon, K.,(1986)。Goal acceptance and goal commitment: their differential impact on goal setting theory。Annual Meeting of the Academy of management。  new window
12.Maier, N. R. F.,(1967)。Assets and liabilities in group problem solving: the need for an integrative function。Psychological Review，74。  new window
13.Quinn, R. E.、Spreitzer, G. M.、Hart, S.,(1991)。Challenging the Assumptions of a bipolarity: Interpenetration and Managerial Effectiveness。Executive and Organizational Continuity。  new window
14.Robbins, S. P.,(1982)。the Management of Human Resources。  new window
15.Schermerhorn, J. R.、Hunt, J. G..、Osborn, R. N.,(1999)。Managing organizational Behavior。  new window
16.Denison, D. R.、Hooijberg, R.、Quinn, R. E.,(1995)。Paradox and Performance: Toward a Theoryof Behavioral Complexity in Managerial Leadership。Organization Science，6。  new window
17.House, R. J. A.(1976)。Theory of Charismatic Leadership。Leadership: The Cutting Edge, 189-207。  new window
18.Kuhnert, K. W.、Lewis, P.,(1987)。Transactional and transforamtional leadership: a constructive/developmental analysis。Academy of Mangement Review，12。  new window
學位論文
1.葉香汝(2003)。國民小學校長轉換型領導方式對教師服務士氣之影響：以彰化縣國民小學為例(碩士論文)。彰化師範大學。  延伸查詢new window
2.王延立(2009)。「領導風格與人力資源管理措施對兩岸石化業員工工作態度影響之研究」。  延伸查詢new window
3.江玫君(1991)。「業務員人口與心理特徵對績效的影響」。  延伸查詢new window
4.林靜鈺(2000)。「企業主管領導型態、激勵語言對員工工作滿足之影響研究」。  延伸查詢new window
5.馬龍驊(1998)。「訓練方式對員工績效能力的影響--以某壽險公司為例」。  延伸查詢new window
圖書
1.Downton, J. V.(1973)。Rebel leadership: Commitment and charisma in the revolutionary process。New York, NY：Free Press。  new window
2.Yukl, G. A.(2001)。Leadership in organizations。New York。  new window
3.Locke, E.、Latham, G.(1984)。Goal Setting: A Motivational Technique That Works。Englewood Cliffs, N.J.：Prentice-Hall。  new window
4.許士軍(1995)。管理學。台北：東華書局。  延伸查詢new window
5.Robbins, S. P.、Judge, T. A.(2007)。Organizational Behavior。Prentice Hall。  new window
6.Bennis, Warren G.、Nanus, Burt(1985)。Leaders: The Strategies for Taking Charge。Harper & Row。  new window
7.Kotter, J. P.(1990)。A force for change: How leadership differs from management。New York：Free Press。  new window
8.Bass, Bernard M.(1985)。Leadership and Performance Beyond Expectations。Free Press。  new window
9.Locke, E. A.、Latham, G. P.(1990)。A theory of goal setting and task performance。Prentice Hall。  new window
10.Burns, James MacGregor(1978)。Leadership。Harper & Row。  new window
圖書論文
1.Jacobs, T. O.、Jaques, E.(1990)。Military executive leadership。Measure of leadership。West Orange, New Jersey：Leadership library of America。  new window
2.Graen, G. B.、Cashman, J. F.(1975)。A Role-Making Model of Leadership in Formal Organizations: A Developmental Approach。Leadership Frontiers。Kent State University Press。  new window
3.Campbell, John P.(1990)。Modeling the performance prediction problem in industrial and organizational psychology。Handbook of Industrial and Organizational Psychology。Consulting Psychologists Press。  new window
 
 
 
 
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