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題名：職場友誼、心理安全與工作倦怠關係之研究
書刊名：商學學報
作者：楊豐華／張文娟／李泊諺／楊豐松
作者(外文)：Yang, Feng-hua／Chang, Wen-chuan／Lee, Po-yen／Yang, Feng-sueng
出版日期：2019
卷期：27
頁次：頁77-105
主題關鍵詞：工作倦怠；職場友誼；心理安全；Burnout；Workplace friendship；Psychological safety
原始連結：連回原系統網址new window
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  • 共同引用共同引用:115
  • 點閱點閱:13
期刊論文
1.Sias, P. M.、Heath, R. G.、Perry, T.、Silva, D.、Fix, B.(2004)。Narratives of workplace friendship deterioration。Journal of Social and Personal Relationships，21(3)，321-340。  new window
2.Johns, A. P.、James, L. R.(1979)。Psychological climate: Dimensions and relationships of individual and aggregated work environment perceptions。Organizational Behavior and Human Decision Processes，23，201-250。  new window
3.Sias, P. M.、Cahill, D. J.(1998)。From coworkers to friends: The development of peer friendships in the workplace。Western Journal of Communication，62(3)，273-299。  new window
4.Sias, P. M.、Smith, G.、Avdeyeva, T.(2003)。Sex and sex-composition differences and similarities in peer workplace friendship development。Communication Studies，54(3)，322-340。  new window
5.Kokkinos, C. M.(2007)。Job stressors, personality and burnout in primary school teachers。British Journal of Educational Psychology，77(1)，229-243。  new window
6.周佳佑(2005)。工作壓力的認識與改善。T&D飛訊，37，1-5。  延伸查詢new window
7.汪美伶、李山田(20071200)。組織創新、員工心理安全與組織績效關係之研究--以商業銀行為例。東吳經濟商學學報，59，1-27。new window  延伸查詢new window
8.Cook, Betsy B.、Banks, Steven R.(1993)。Predictors of Job Burnout in Reporters and Copy Editors。Journalism Quarterly，70(1)，108-117。  new window
9.Dobel, J. Patrick(2001)。Can public leaders have friends?。Public Integrity，3(2)，145-158。  new window
10.Kilmoski, R.、Mohammed, S.(1994)。Team mental model: Construct or metaphor。Journal of Management，20(3)，403-437。  new window
11.Nielsen, Ivy K.、Jex, Steve M.、Adams, Gary A.(2000)。Development and validation of scores on a two-dimensional workplace friendship scale。Educational and Psychological Measurement，60(4)，628-643。  new window
12.Baer, M.、Frese, M.(2003)。Innovation is not enough: climates for initiative and psychological safety, process innovations, and firm performance。Journal of Organizational Behavior，24(1)，45-68。  new window
13.James, L. A.、James, L. R.(1989)。Integrating work environment perceptions: Explorations into the measurement of meaning。Journal of Applied Psychology，74(5)，739-751。  new window
14.Hong, J.、Engestrom, Y.(2004)。Changing principles of communication between Chinese managers and workers。Management Communication Quarterly，17(4)，552-585。  new window
15.Maslach, C.、Pines, A.(1977)。The burn-out syndrome in the day care setting。Child Care Quarterly，6(2)，100-113。  new window
16.Harrison, W. D.(1980)。Role Strain and Burnout in Child Protective Service Workers。Social Service Review，54(1)，31-44。  new window
17.Streepy, J.(1981)。Direct-Service providers and Burnout。Families in Society: The Journal of Contemporary Social Services，62(6)，352-361。  new window
18.Morrison, T. G.、Kalin, R.、Morrison, M. A.(2004)。Body-image evaluation and body-image investment among adolescents: A test of sociocultural and social comparison theories。Adolescence，39(155)，571-592。  new window
19.Boyd, Nancy G.、Taylor, Robert R.(1998)。A Developmental Approach to the Examination of Friendship in Leader-Follower Relationships。The Leadership Quarterly，9(1)，1-25。  new window
20.Netemeyer, R. G.、Maxham, J. G. III、Pullig, C.(2005)。Conflicts in the work-family interface: Links to job stress, customer service employee performance, and customer purchase intent。Journal of Marketing，69(2)，130-143。  new window
21.Hoy, W. K.、Woolfolk, A. E.(1990)。Socialization of student teachers。American Educational Research Journal，27(2)，279-300。  new window
22.Mao, H. Y.、Chen, C. Y.、Hsieh, T. H.(2009)。The relationship between bureaucracy and workplace friendship。Social Behavior and Personality: An International Journal，37(2)，255-266。  new window
23.Tse, Herman H. M.、Dasborough, Marie T.(2008)。A study of exchange and emotions in team member relationships。Group and Organization Management，33(2)，194-215。  new window
24.Chen, Gilad、Gully, Stanley M.、Eden, Dov(2001)。Validation of a new general self-efficacy scale。Organizational Research Methods，4(1)，62-83。  new window
25.Schneider, Benjamin(1975)。Organizational climates: An essay。Personnel Psychology，28(4)，447-479。  new window
26.鄭麗芬(19941000)。學校輔導人員工作倦怠之探討。諮商與輔導，106，21-23。  延伸查詢new window
27.Edmondson, A. C.(1999)。Psychological Safety and Learning Behavior in Work Teams。Administrative Science Quarterly，44(2)，350-383。  new window
28.Argyle, M.、Crossland, J.(1987)。Dimensions of positive emotions。British Journal of Social Psychology，26，127-137。  new window
29.Bridge, K.、Baxter, L. A.(1992)。Blended relationships: Friends as work associates。Western Journal of Communication，56(3)，200-225。  new window
30.Smithson, J.、Lewis, S.(2000)。Is job insecurity changing the psychological contract? Young people's expectations of work。Personnel Review，29(6)，680-702。  new window
31.Smith, Nathan M.、Nelson, Veneese C.(1983)。Helping may be harmful: The implications of burnout for the special librarian。Special Libraries，74(1)，14-19。  new window
32.余鑑、于俊傑、廖珠美、蔡尚鈞(20130200)。工作適性、組織正義、職場友誼對適應性績效影響之研究。明新學報，39(1)，193-204。new window  延伸查詢new window
33.賴鳳儀、林鉦棽、陳曉玲、李郁芩、湯蕙娟(20160900)。主管與同事關係品質對建言行為的非線性關係：心理安全知覺的中介角色。人力資源管理學報，16(3)，1-28。new window  延伸查詢new window
34.Kram, Kathy E.、Isabella, Lynn A.(1985)。Mentoring alternatives: The role of peer relationships in career development。Academy of Management Journal，28(1)，110-132。  new window
35.Kahill, S.(1988)。Symptoms of Professional Burnout: A Review of the Empirical Evidence。Canadian Psychology，29(3)，284-297。  new window
36.Um, M. Y.、Harrison, D. F.(1998)。Role Stressors, Burnout, Mediators, and Job Satisfaction: A Stress-strain-outcome Model and an Empirical Test。Social Work Research，22(2)，100-115。  new window
37.Kahn, William A.(1990)。Psychological conditions of personal engagement and disengagement at work。Academy of Management Journal，33(4)，692-724。  new window
38.許逢修、吳淑鈴(20151200)。服務業員工職場友誼對組織公民行為之影響：組織認同的中介效果。管理研究學報，15(2)，85-119。new window  延伸查詢new window
39.Maslach, C.、Jackson, S. E.、Leiter, M. P.(1996)。Job Burnout。Annual Review of Psychology，52，407-411。  new window
40.Malach-Pines, A.(2005)。The burnout measure, short version。International Journal of Stress Management，12(1)，78-88。  new window
41.Frölich, Markus、Lechner, Michael、Steiger, Heidi(2003)。Statistically Assisted Programme Selection--International Experiences and Potential Benefits for Switzerland。Swiss Journal of Economics and Statistics，139(3)，311-331。  new window
42.Siegel, J. P.(1969)。Organizational Climate: Explorations of a Concept。Personnel Psychology，22(4)，521-524。  new window
43.Pearson, L. Carolyn、Moomaw, William(2005)。The Relationship between Teacher Autonomy and Stress, Work Satisfaction, Empowerment, and Professionalism。Educational Research Quarterly，29(1)，37-54。  new window
44.Bandura, A.(1977)。Self-efficacy: toward a unifying theory of behavior change。Psychological Review，84(2)，191-215。  new window
45.Parker, D. F.、DeCotiis, T. A.(1983)。Organizational Determinants of Job Stress。Organizational Behavior and Human Performance，32(2)，160-177。  new window
46.Berman, Evan M.、West, Jonathan P.、Richter, Maurice N. Jr.(2002)。Workplace relations: Friendship patterns and consequences (according to managers)。Public Administration Review，62(2)，217-230。  new window
47.Freudenberger, Herbert J.(1974)。Staff Burnout。Journal of Social Issues，30(1)，159-165。  new window
48.Gaines, J.、Jermier, J. M.(1983)。Emotional exhaustion in a high stress organization。Academy of Management Journal，26(4)，567-586。  new window
49.Brown, Steven P.、Leigh, Thomas W.(1996)。A new look at psychological climate and its relationship to job involvement, effort, and performance。Journal of Applied Psychology，81(4)，358-368。  new window
50.Stevenson, J. G.(1994)。Employee burnout and perceived social support。Journal of Health and Human Resources Administration，16(3)，350-367。  new window
51.張曉春(19830500)。專業人員工作疲乏研究模式:以社會工作員為例。思與言，21(1)，66-79。new window  延伸查詢new window
52.Kramer, R. M.(1999)。Trust and Distrust in Organizations: Emerging Perspectives, Enduring Questions。Annual Review of Psychology，50(1)，569-598。  new window
53.Robinson, Sandra L.(1996)。Trust and breach of the psychological contract。Administrative Science Quarterly，41(4)，574-599。  new window
54.Cohen, Sheldon、Wills, Thomas Ashby(1985)。Stress, social support, and the buffering hypothesis。Psychological Bulletin，98(2)，310-357。  new window
55.林幸台(19860300)。國民中學輔導人員工作壓力之調查研究。輔導學報，9，205-238。new window  延伸查詢new window
56.Bandura, Albert(1982)。Self-Efficacy Mechanism in Human Agency。American Psychologist，37(2)，122-147。  new window
57.郭生玉(19870500)。教師工作心厭與背景因素關係之研究。教育心理學報，20，37-54。new window  延伸查詢new window
58.詹慧珊、謝清秀(20050600)。百貨公司化妝品專櫃美容從業人員工作倦怠之研究。臺中師院學報，19(1)，161-184。new window  延伸查詢new window
59.Lee, Raymond T.、Ashforth, Blake E.(1996)。A Meta-Analytic Examination of the Correlates of the Three Dimensions of Job Burnout。Journal of Applied Psychology，81(2)，123-133。  new window
60.Maslach, Christina、Jackson, Susan E.(1981)。The Measurement of Experienced Burnout。Journal of Organizational Behavior，2(2)，99-113。  new window
61.Krackhardt, David、Stern, R. N.(1988)。Informal Networks and Organizational Crisis: An Experimental Simulation。Social Psychology Quarterly，51(2)，123-140。  new window
62.Smithson, J.、Lewis, S.(2000)。Is Job Insecurity Changing the Psychological Contract? Young People's Expectations of Work。Personnel Review，29(6)，680-702。  new window
學位論文
1.陳亮霖(2003)。應用熵理論分析工作倦怠之來源、緩衝與傳播途徑(碩士論文)。國立高雄第一科技大學。  延伸查詢new window
2.林瑞益(2005)。校長工作壓力與職業倦怠關係之研究--以高雄縣市國民小學為例(碩士論文)。國立屏東師範學院。  延伸查詢new window
3.林信昌(1998)。新聞從業人員工作倦怠現象研究(碩士論文)。國立政治大學。  延伸查詢new window
4.陳榮茂(2002)。國民小學教師工作壓力與工作倦怠關係之研究(碩士論文)。臺中師範學院。  延伸查詢new window
5.楊靜芳(2005)。台北市國中體育教師工作壓力與工作倦怠關係之研究(碩士論文)。臺北巿立體育學院。  延伸查詢new window
6.張瑞芬(1989)。特殊教育教師工作壓力及其因應方式之研究(碩士論文)。國立臺灣教育學院。  延伸查詢new window
7.楊敏禧(2002)。心理安全氣候與學習行為對組織學習的影響(碩士論文)。國立雲林科技大學。  延伸查詢new window
8.吳淑娟(2012)。情緒耗竭對離職意願之影響--以心理安全氣候為干擾變項(碩士論文)。中國文化大學。  延伸查詢new window
9.Ray, Bernice(2002)。An Assessment of Burnout in Academic Librarian in America Using the Maslach Burnout Inventory (The MBI)(博士論文)。University of New Jersey。  new window
圖書
1.Payne, Roy、Firth-cozents, Jenny(1987)。Stress in Health Professionals。Chichester：Wiley。  new window
2.Edelwich, Jerry、Brodsky, Archie(1980)。Burn-out: Stages of disillusionment in the helping professions。New York：Human Sciences Press。  new window
3.Yager, J.(1997)。Friendshifts: The power of friendship and how it shapes our lives。Stamford, Connecticut：Hannacroix Creek Books。  new window
4.McNeil, D. H.(1981)。The relationship of occupational stress to burnout。IL：London House Management Press。  new window
5.Cherniss, C.(1980)。Professional burnout in human service organization。New York：Praeger。  new window
6.Jacobs, T. O.(1970)。Leadership and Exchange in Formal Organizations。Alexandra, VA：Human Resources Research Organization。  new window
7.Pines, Ayala M.、Aronson, Elliot(1988)。Career burnout: causes and cures。New York：Free Press。  new window
8.Capto, Janette S.(1991)。Stress and Burnout in Libruary Service。Phoenix, AZ：Oryx Press。  new window
9.Steer, R. M.(1994)。Work and stress, introduction to organizational。New York：Addison-Wesley。  new window
10.Litwin, G. H.、Stringer, R. A.(1968)。Motivation and organization climate。Cambridge, MA：Harvard University Press。  new window
11.Merton, Robert(1957)。Social Theory and Social Structure。New York：Free Press。  new window
12.Eckenrode, John、Gore, Susan(1990)。Stress between work and family。New York：Plenum Press。  new window
13.Reohr, Janet Ruth(1991)。Friendship: An exploration of structure and process。New York：Garland Publishing。  new window
14.Schein, Edgar H.、Bennis, Warren G.(1965)。Personal and organizational change through group methods: The laboratory approach。New York：Wiley。  new window
15.Veninga, Robert L.、Spradley, James P.(1981)。The Work-Stress Connection: How to Cope with Job Burnout。Washington, DC：Taylor & Frencis。  new window
16.Cherniss, C.(1980)。Staff Burnout: Job Stress in the Human Services。Sage。  new window
17.黃俊英、林震岩(1997)。SAS精析與實例。臺北：華泰文化事業股份有限公司。  延伸查詢new window
18.Schumacker, Randall E.、Lomax, Richard G.(2004)。A Beginner's Guide to Structural Equation Modeling。Lawrence Erlbaum Associates, Inc.。  new window
19.Bandura, Albert(1986)。Social Foundations of Thought and Action: A Social Cognitive Theory。Prentice-Hall, Inc.。  new window
20.Maslach, C.、Jackson, S. E.、Leiter, M. P.(1996)。Maslach Burnout Inventory manual。Consulting Psychologists Press。  new window
其他
1.郭生玉(1995)。教師的工作壓力對工作心厭的影響。  延伸查詢new window
圖書論文
1.French, J. R. P. Jr.、Rogers, W.、Cobb, S.(1974)。Adjustment as person-environment fit。Coping and adaptation。New York：Basic Books。  new window
2.Leiter, M. P.(1993)。Burnout as a developmental process: Consideration of models。Professional burnout: Recent developments in theory and research。Washington, DC：Taylor & Frencis。  new window
3.Edmondson, A. C.、Woolley, A. W.(2003)。Understanding outcomes of organizational learning interventions。International handbook on organizational learning and knowledge management。London：Blackwell。  new window
4.Harrison, W. D.(1983)。A Social Competence Model of Burnout。Stress and Burnout in the Human Service Professions。New York：Pergamon Press。  new window
 
 
 
 
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