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題名:市場導向、知識管理與組織績效之關係-組織學習能力與組織變革能力之中介影響
作者:趙子文
作者(外文):Chao, Tzu-Wen
校院名稱:大葉大學
系所名稱:管理學院博士班
指導教授:方世榮
學位類別:博士
出版日期:2013
主題關鍵詞:市場導向知識管理組織變革能力組織學習能力組織績效Market OrientationKnowledge ManagementOrganizational Change CapabilityOrganizational Learning CapabilityOrganizational Performance
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在市場導向與知識經濟的時代中,市場導向與知識管理是企業維持競爭優勢的策略選擇之一。本研究目的在建構並實證市場導向、知識管理、組織學習能力、組織變革能力與組織績效之關聯模式。
以台灣企業為研究調查對象,透過便利抽樣方法發放500份問卷,回收有效問卷243份,有效回收率48.6%。回收樣本資料透過Spss和Amos統計軟體進行統計分析與研究假設驗證。
研究結果發現市場導向對組織變革能力和組織學習能力具正向顯著影響;知識管理對組織變革能力與組織學習能力具正向顯著影響;組織變革能力在市場導向、知識管理與組織績效之間具有部份中介效果;組織學習能力在市場導向、知識管理與組織績效之間具有部份中介效果;組織變革能力在組織學習能力與組織績效之間具有部份中介效果。
最後,討論本研究結果與研究貢獻,以及提出研究發現之理論與實務的意涵,並說明研究限制和未來研究之建議。
In the era of market-oriented and knowledge-based economy, the market-oriented and knowledge management is one of the strategic choices of enterprises to maintain a competitive advantage. The purpose of this study is to construct and empirical market-oriented, knowledge management, organizational learning capability, organizational change capability and organizational performance associated mode.
Taiwan enterprises, research survey, 500 questionnaires were distributed through convenience sampling method, 243 valid questionnaires, the effective rate of 48.6%. We collect data through Spss, and Amos statistics software, statistical analysis and hypothesis validation.
The results found that market orientation has positive and significant impact on organizational change capability and organizational learning capability; knowledge management has positive and significant impact on organizational change capability and organizational learning capability; organizational change capability has partial mediating effect between the market-oriented, knowledge management and organizational performance; organizational learning capability has partial mediating effect between the market-oriented, knowledge management and organizational performance; organizational change capability in the partial mediating effect between organizational learning capability and organizational performance.
Finally, we discuss the results of this study and research contributions, and presented the findings of the theoretical and practical implications and the limitations of the study and future research recommendations.
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