The Examination Yuan is responsible for the relevant regulation and management of civil service human resources in the Republic of China (ROC), and the evaluation and appraisal of the practice qualification for professionals and technologists. We can not stay away from the trend of knowledge management and should integrate into and link with the management and development of civil service human resources. Moreover, we should find the core and spirit of the civil service resources development to achieve knowledge sharing and innovation. These are the issues that we concern.
To cope with the era of organizational reengineering in the government sector and knowledge-based economy, the Examination Yuan and its subordinating ministries have actively established knowledge management system to facilitate the experience transmission and knowledge transfer, mold learning organization, and strengthen the implementation of electronic business etc. All of these are aimed at upgrading manpower quality, job performance and resources utilization in the agencies. The process that the Examination Yuan implements knowledge management to review and evaluate includes the following five items. The first item is to utilize knowledge management to improve human resources management of civil service. The second item is about the leadership of strategic management level and financial support. The third item is to enhance knowledge community type and mold organizational culture with knowledge management. The fourth item is to encourage knowledge sharing and establish performance appraisal criteria. And the last one is to strengthen information technology human capital and upgrade development.
The Examination Yuan hopes to overcome all barriers during the implementation of knowledge management to gain the benefits from knowledge reuse, process simplification and innovation, strengthening the quality of fast decisions, uplifting manpower quality, and enhancing the efficiency in serving the public.