Emotional Intelligence in the Workplace : Exploring its Effects on Journalists’ Perceived Work Stress, Job Satisfaction, and Organizational Commitment_

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題名：	Emotional Intelligence in the Workplace : Exploring its Effects on Journalists’ Perceived Work Stress, Job Satisfaction, and Organizational Commitment
書刊名：	輔仁管理評論
作者：	陳春希／張緯杰／鄭嘉惠／馬曉春
作者(外文)：	Chen, Chun-hsi Vivian／Chang, Wei-chieh／Cheng, Chia-hui／Ma, Sheau-cheun Paul
出版日期：	2011
卷期：	18:3
頁次：	頁1-18
主題關鍵詞：	情緒智力；工作壓力；工作滿意度；組織承諾；Emotional intelligence；Work stress；Job satisfaction；Organizational commitment
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(3) 博士論文(0) 專書(0) 專書論文(0) 排除自我引用:3 共同引用:0 點閱:110

本研究以台灣新聞媒體產業之記者人員為研究對象，探討個體的情緒智力對其在職場上感受的工作壓力、工作滿意度與組織承諾之影響。研究結果指出情緒智力較高者通常感受到較少的工作壓力，而員工感受的工作壓力則會負向影響其工作滿意度與組織承諾。此外，高情緒智力的員工往往有較高的工作滿意度與組織承諾。本研究建議組織可提供員工相關的訓練課程，以及選用情緒管理能力較佳的員工，如此將有助於減少工作壓力對員工所造成的負面衝擊，進而增進其工作滿意度與對組織的承諾。

以文找文

This study investigates the effect of emotional intelligence on employees’ perceptions of work stress, and the subsequent effect on their job satisfaction and organizational commitment. With a sample of 179 journalists, it is found that employees with higher emotional intelligence perceive less stress at work. Employees’ perception of stress is negatively related to their job satisfaction and organizational commitment. In addition, employees with higher emotional intelligence are prone to be more satisfied with their jobs and more committed to their organization. The findings suggest that the provision of relevant training programs and selection of employees with higher EI are conducive to reducing the level of perceived stress, and thus enhancing greater job satisfaction and affective commitment on employees.

以文找文

期刊論文
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