中文部分
方顯光、陳國嘉、陳嘉珮、羅偉綸（2012）。客服人員情緒勞務負擔與工作滿意度之研究-以亞太電信為例。全球管理與經濟，8（1），48-62。
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吳宗祐（2013）。主管與部屬互動中情緒勞動：回顧、釐清、及前瞻。人力資源管理學報，13（3），57-105。林惠彥、陸洛、吳珮瑀、吳婉瑜（2012）。快樂的員工更有生產力嗎？組織支持與工作態度之雙重影響。中華心理學刊，54（4），451-469。林子銘、蕭裕中、黃于玲（2013）。台灣外派中國女性主管的心理資本。中山管理評論，21（3），625-660。
林倩如、鄧之卿（2012）。空服員情緒智力對情緒耗竭關係之研究：以休閒調適策略與知覺上司支持為調節變項。輔仁民生學誌，18（2），63-85。張乃文（2009）。教師情緒素養建立之研究：情緒勞務負荷的觀點。臺中教育大學學報，23（1），75-98。許順旺、李湘玲（2012）。航空地勤服務人員情緒勞務與工作態度之相關研究-以工作倦怠為中介變項。輔仁民生學誌，18（2），1-26。許境頤、詹介云（2014）。威權領導與情緒勞務之關聯研究。人力資源管理學報，14（4），31-55。侯勝宗、樊學良、連婉茜（2015）。真心或矯情？情緒勞務和創新行為之關係。臺大管理論叢，25 (3) ，67-100。郭原榮、蕭佳純（2011）。師院教師知覺於組織變革與組織支持對經營績效之影響研究。教育理論與實踐學刊，24，87-118。陳怡君（2012）。教師情緒智力、師生關係與低年級學童情緒調節之關係。幼兒教保研究期刊，9，79-101。陳信憲、許銘珊（2011）。大專校院教師情緒勞務與工作倦怠之相關研究。高雄師大學報，30，1-15。陳淑玲、黃讌茹（2014）。轉換型領導對工作敬業心的影響歷程：心理資本與服務氣候之跨層次中介觀點。臺大管理論叢，25（1），1-28。彭于萍（2015）。大學圖書館館員之情緒勞務與工作滿意之構面關係模式探析。國家圖書館館刊，104（1），89-118。黃敦群 、紀乃文、張雅婷、郭洧岑（2014）。情緒勞動的前因、後果與潛在調節變數：統合分析法之探討。人力資源管理學報，14（3），93-134。黃麗鴻、黃芳銘（2012）。國小教師心理資本、工作滿意度與組織公民行為關係之研究。量化研究學刊，4（1），29-53。
溫福興、邱皓政（2009）。多層次模型方法論：階層線性模式的關鍵議題與試解。臺大管理論叢，19（2），263-294。溫福興、邱皓政（2009）。組織研究中的多層次調節式中介效果：以組織創新氣氛、組織承諾與工作滿意的實證研究為例。管理學報，26（2），189-211。葉榮椿、盧美束、陳宜聖、林怡倩（2014）。教師情緒智力、工作壓力與工作滿意度影響關係之研究：以屏東縣國民中學教師為例。美和學報，33（1），177-194。
鄭博真、吳禹鴒（2012）。國小特殊教師教育的心理資本：量表發展與工作表現之相關。高雄師大學報，33，1-22。蕭佳純（2011）。學校創新氣氛、教師內在動機與教師創意教學表現關聯之研究：多層次調節式中介效果之探討。當代教育研究季刊，19（4），85-125。謝佳容、張希文、周怡汝、張玨（2008）。探討護理人員情緒智力與職業疲潰的關聯性。新台北護理期刊，10（2），11-24。
韓志翔、江旭新、楊敦程（2009）。高承諾人力資源管理、知覺組織支持、信任與知識分享之關係討論：跨層次的分析。管理評論，28（1），25-44。教育部統計處（2015）。高級中等學校概況表。取自http://www.edu.tw/pages/detail.aspx?Node=4075&Page=20046&Index=5&WID=31d75a44-efff-4c44-a075-15a9eb7aecdf
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