Abstract
The hotel industry in Taiwan has developed vigorously in the past 30 years. Hotel management theory is applied to hotel companies through management theories. Hotel management has the characteristics of "People serving People", emphasizing "People-Oriented", "Customer-Oriented" " Servant Leadership" and " "Teamwork". Lao Tzu Philosophy on Management principle is "Dao follows it’s owns way" and " Nothing Doing ", "People-Oriented" management attitude and the management strategy of "Gentle and Goodness" etc. It is the management needs and practices of the hotel industry.
Therefore, this research tries to use the philosophy of Lao Tzu to explore the application of its management ideas to hotel companies, hoping to add new management thinking to hotel management. To achieve this goal, this study uses three research methods: text analysis, discourse analysis, and historical method, to apply the conclusions of the study are as follows:
1、 The management meaning of Lao Tzu philosophy: Dao follows its owns way, nothing doing, gentle and goodness, no compete, etc.
2、 The application of Lao Tzu philosophy in hotel operation and management: constructing a business and management model based on Dao and De.
3、 The application of Lao Tzu philosophy in hotel management and development: abide by the principles of truthfulness, selflessness, and nothing doing, continue to improve service quality, and use information technology tools to assist operations.
Keywords: Lao Tzu, Dao, De, Dao follows it’s owns way, Nothing Doing, Gentle and Goodness.