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題名：應徵者面談過程所呈現的訊息對面談評價的影響--以企業員工的招募甄選為實驗情境
書刊名：人力資源管理學報
作者：羅新興 引用關係／李幸穗
作者(外文)：Lo, Hsin-hsin／Lee, Hsing-sui
出版日期：2004
卷期：4:3
頁次：頁55-72
主題關鍵詞：能力；非語言行為；容貌；面談；Competence；Nonverbal behaviors；Appearance；Interview
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(7) 博士論文(0) 專書(1) 專書論文(0)
  • 排除自我引用排除自我引用:3
  • 共同引用共同引用:93
  • 點閱點閱:33
本研究探討面談過程中，應徵者所表現的專業能力、非語言行為、外表容貌兩兩變項間對面談評價結果的交互作用影響。並且納入面談者性別與應徵者性別組成面談性別組合，探討四組不同的面談性別組合之面談評價結果是否具有差異性。本研究採四因子實驗設計，受試者以服務業之高中低階主管為對象，在平衡受試者性別的規則下，分派受試者分別觀看一部事先拍攝的面談影片。研究結果顯示，應徵者專業能力與非語言行為會對面談價結果產生交互作用影響，以及專業能力與外表容貌會對面談評價結果產生交互作用影響。意即無論應徵者專業能力高低，非語言行為均有助於提高面談評價；但僅有在應徵者專業能力低的情況下，具吸引力的容貌才會產生提高面談評價的效果。
This study examined the interaction effect of two variables out of competence, nonverbal behaviors and appearance on interview evaluations. And also discussed whether the four sex combination between interviewer and interviewee would result the different interview evaluations. The present study is a 2×2×2×4 factorial design. The selected subjects are senior and junior executives of service industry. Each subject was assigned to take a look at a pre-taped video of the interview. The results showed that the competence and nonverbal behaviors as well as the competence and appearance have interaction effect on the interview evaluation.
期刊論文
1.Anderson, N.、Shackleton, V.(1990)。Decision making in the graduate selection interview: A field study。Journal of Occupational Psychology，63，63-76。  new window
2.Gilmore, D. C.、Beehr, T. A.、Love, K. G.(1986)。Effects of applicant sex, applicant physical attractiveness, type of rater and type of job on interview decisions。Journal of Occupational Psychology，59(2)，103-109。  new window
3.Mathison, D. L.(1986)。Sex differences in the perceptions of assertiveness among female managers。Journal of Social Psychology，126，599-606。  new window
4.Shahani, C.、Dipboye, R. L.、Gehrlein, T. M.(1993)。Attractiveness bias in the interview: Exploring the boundaries of an effect。Basic and Applied Social Psychology，14(3)，317-328。  new window
5.Anderson, J. C.、Johnson, E. N.、Reckers, P. M. J.(1994)。Perceived effects of gender, family structure, and physical appearance on career progression in public accounting: A research note。Accounting, Organizations and Society，19(6)，483-491。  new window
6.Nieva, V. F.、Gutek, B. A.(1980)。Sex effects on evaluation。Academy of Management Review，5，267-276。  new window
7.Heilman, Madeline E.、Saruastari, Lois R.(1979)。When beauty is beastly: The effects of appearance and sex on evaluations of job applicants for managerial and nonmanagerial jobs。Organizational Behavior and Human Performance，23(3)，360-372。  new window
8.李美枝、鍾秋玉(19961200)。性別與性別角色析論。本土心理學研究，6，260-299。new window  延伸查詢new window
9.Petty, Richard E.、Cacioppo, John T.(1986)。The elaboration likelihood model of persuasion。Advances in Experimental Social Psychology，19，123-205。  new window
10.Morrow, P. C.(1990)。Physical attractiveness and selection decision making。Journal of Management，16(1)，45-60。  new window
11.Dion, K. K.、Berscheid, E.、Walster, E.(1972)。What Is Beautiful Is Good。Journal of Personality and Social Psychology，24(3)，285-290。  new window
12.Eagly, A. H.、Ashmore, R. D.、Makhijani, M. G.、Longo, L. C.(1991)。What is beautiful is good, but A meta-analytic review of research on the physical attractiveness stereotype。Psychological Bulletin，110(1)，109-128。  new window
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圖書
1.Anderson, N.、Shackleton, V.(1993)。Successful selection interviewing。Cambridge, MA：Blackwell。  new window
其他
1.張世昌(1992)。面談目的、訊息組型對面談結果及決策之影響。  延伸查詢new window
2.張仁勇(1998)。甄選面談結構性對應徵者反應之影響：中介歷程之探討。  延伸查詢new window
3.黃小鳳(2001)。性別角色刻板印象、晉升者性別及平權意識喚起對晉升決策的影響。  延伸查詢new window
4.鄧文慧(1996)。主管性別、應徵者性別與晉升潛能對甄選決定的影響。  延伸查詢new window
5.楊庭懿(2002)。應徵者印象管理策略對甄選面談決策之影響：以面談訓練爲干擾變數。  延伸查詢new window
6.Anderson, N. R.(1992)。Eight decades of employment interview research: A retrospective meta-review and prospective commentary。  new window
7.Arvey, R. D. & Campion, J. E.(1982)。The employment interview: A summary and review recent research。  new window
8.Barclay, J. M.(1999)。Employee selection: A question of structure。  new window
9.Baron, R. A.(1983)。Sweet smell of success? The impact of pleasant artificial scents on evaluations of job applicant。  new window
10.Baskett, G. D.(1973)。Interview decision as determined by competency and attitude similarity。  new window
11.Beehr, T. A. & Gilmore, D. C.(1982)。Applicant attractiveness as a perceived job-relevant variable in selection of management trainees。  new window
12.Bieber, L. L. & Dipboye, R. L.(1988)。Biases in evaluating managerial job applicants: The effects of gender and physical attractiveness。  new window
13.Gifford, R., Ng, C. F. & Wilkinson, M.(1985)。Nonverbal cues in employment interview: Links between applicant qualities and interviewer judgments。  new window
14.Giovanni, R. & Jos, V. O.(1998)。Gender differences in recruitment outcomes。  new window
15.Graves, L. M & Powell, G. N.(1995)。The Effect of Sex Similarity onRecruiters’ Evaluations of Actual Applicants: A Test of the Similarity-Attraction Paradigm。  new window
16.Hall, F. S. & Hall, D. T.(1977)。Effects of job incumbents’race and sex on evaluations of managerial performance。  new window
17.Hardin, J. R., Reding, K. F. & Stocks, M. H.(2002)。The effect of gender on the recruitment of entry-level accountants。  new window
18.Heilman, M. E., Kaplow, S. R., Amato, M. A. G. & Stathatos, P.(1993)。When similarity is a liability: Effects of sex-based preferential selection on reactions to like-sex and different-sex others。  new window
19.Hosoda, M., Coats, G.., Stone-Romero, E. F. & Backus, C. A.(1999)。Who will fare better in employment-related decisions? A meta-analytic review of physical attractiveness research in work settings。  new window
20.Kalin, R. & Hodgins, D. C.(1984)。Sex bias and occupational suitability。  new window
21.Kumra, S. & Beech, N.(1994)。The selection interview: An investigation into contemporary usage。  new window
22.Marlowe, C. M., Schneider, S. L. & Nelson, C. E.(1996)。Gender and attractiveness biases in hiring decisions: Are more experienced managers less biased?。  new window
23.McIntyre, S., Moberg, D. J. & Posner, B. Z.(1980)。Preferential treatment in pre-selection decisions according to sex and race。  new window
24.Oliphant, V. N. & Alexander, E. R.(1982)。Reacts to resumes as a function of resume determinateness, applicant characteristics, and sex of raters。  new window
25.Parsons, C. K. & Liden, R. C.(1984)。Interviewer perception of applicant qualifications: Amultivariate field study of demographic characteristics and nonverbal cues。  new window
26.Podratz, K. E. & Dipboye, R. L.(2002)。In search of the beauty is beastly effect。  new window
27.Rosen, B. & Jerdee, T. H.(1974)。Effects of applicant’s sex and difficulty of job on evaluations of candidates for managerial positions。  new window
28.Rynes, S. L.(1989)。The employment interview as a recruitment device。  new window
29.Salgado, J. F.(1999)。Personnel selection methods。  new window
30.Schmitt, N.(1976)。Social and situational determinants of interview decisions: Implications for the employment interview。  new window
 
 
 
 
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