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題名:購併企業員工期望落差、知覺組織支持、組織承諾與工作壓力反應之關係探討
書刊名:商管科技季刊
作者:彭玉樹 引用關係陳重志
作者(外文):Peng, Yu-shuChen, Chung-chih
出版日期:2005
卷期:6:1
頁次:頁19-46
主題關鍵詞:企業購併期望符合度知覺組織支持組織承諾工作壓力Mergers and acquisitionsMet expectationPerceived organizational supportOrganizational commitmentJob stress
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(4) 博士論文(2) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:4
  • 共同引用共同引用:27
  • 點閱點閱:43
購併背後通常隱含著巨大的組織變革,留存的被併公司員工儼然就像是新進員工面臨剛就職的組織,充滿著陌生和不確定感。因此,本研究引入新進人員適應議題中經常運用到的期望符合度概念,並納入員工知覺組織支持的概念,探討員工在購併後所產生的期望落差和所知覺到組織關心自己的程度,對其組織承諾與壓力感受的影響。本研究選定半年至兩年內之購併案進行研究,對購併過程中較少機會參與協商與決策的中階管理階層以下之留任的被併公司員工進行問卷調查。研究發現購併後被併公司員工對新公司的工作規定和相關福利措施,乃至於個人與整體組織的配適可能會產生期望落差。而此種期望落差會對員工的壓力感受與組織承諾產生影響。期望落差除了對員工的組織承諾和壓力反應有直接的影響效果外,還會透過員工對組織支持的知覺,間接影響到員工的組織承諾。
Mergers and acquisitions usually imply enormous organizational changes. The acquired employees feel unfamiliar and uncertain just like the newcomers to an organization. This study explores the unmet expectation of the acquired employees how to affect their work attitude and job stress after mergers. In addition, this study also discusses the role of perceived organizational support in the relationships among the met expectation, job stress and organizational commitment. Considering the impact of mergers and acquisitions on the acquired employees are greater than the acquiring ones, especially the employees under the middle management level, we selected the remained employees under the middle management level in the corporation acquired less than 2 years as the sample. This empirical study found that the unmet expectation of acquired employees not only from job regulations and benefit, but also from the person-organization fit of the acquiring corporation. The unmet expectation may both affect the psychological and behavioral stress of acquired employees. It also affects the organizational commitment of acquired employees to the acquiring corporation. The unmet expectation has a direct effect on the job stress and organization commitment. It also has an indirect effect on the organizational commitment through the perceived organizational support.
期刊論文
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3.Nahavandi, A.、Malekzadeh, A. R.(1988)。Acculturation in mergers and acquisitions。Academy of Management Review,13(1),79-90。  new window
4.Shore, L. M.、Tetrick, L. E.(1991)。A Construct Validity Study of the Survey of Perceived Organizational Support。Journal of Applied Psychology,76(5),637-643。  new window
5.Porter, L. W.、Steers, R. M.(1973)。Organizational, Work and Personal Factors in Employee Turnover Absenteeism。Psychological Bulletin,80(2),151-176。  new window
6.Birkinshaw, Julian、Bresman, Henrik、Håkanson, Lars(2000)。Managing the post-acquisition integration process: how the human integration and task integration process interact to foster value creation。Journal of Management Studies,37(3),395-425。  new window
7.Vandenberg, R. J.、Scarpello, V.(1990)。The Matching Model: An Examination of the Processes Underlying Realistic Job Previews。Journal of Applied Psychology,75(1),60-67。  new window
8.Judge, T. A.、Bretz, R. D.(1992)。Effects of Work Values on Job Choice Decisions。Journal of Applied Psychology,77(3),261-271。  new window
9.陸洛、陳艷菁、許嘉和、李季樺、吳紅鑾、施建彬(19950600)。職業壓力指標之探討--以臺灣國營企業員工為例。勞工安全衛生研究季刊,3(2),47-72。new window  延伸查詢new window
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12.Kidron, Aryeh(1978)。Work Values and Organizational Commitment。Academy of Management Journal,21(2),239-247。  new window
13.Edwards, J. R.(1996)。An examination of competing versions of the person-environment fit approach to stress。Academy of Management Journal,39(2),292-339。  new window
14.Rousseau, D. M.(1998)。The problem of the psychological contract considered。Journal of Organizational Behavior,19(S1),665-671。  new window
15.Guzzo, Richard A.、Noonan, Katherine A.、Elron, Efrat(1994)。Expatriate managers and the psychological contract。Journal of Applied Psychology,79(4),617-626。  new window
16.Eisenberger, Robert、Armeli, Stephen、Rexwinkel, Barbara、Lynch, Patrick D.、Rhoades, Linda(2001)。Reciprocation of perceived organizational support。Journal of Applied Psychology,86(1),42-51。  new window
17.Shore, Lynn McFarlane、Wayne, Sandy J.(1993)。Commitment and Employee Behavior: Comparison of Affective Commitment and Continuance Commitment with Perceived Organizational Support。Journal of Applied Psychology,78(5),774-780。  new window
18.Eisenberger, R.、Fasolo, P.、Davis-LaMastro, V.(1990)。Perceived organizational support and employee diligence, commitment, and innovation。Journal of Applied Psychology,75(1),51-59。  new window
19.Fornell, Claes、Larcker, David F.(1981)。Evaluating Structural Equation Models with Unobservable Variables and Measurement Error。Journal of Marketing Research,18(1),39-50。  new window
20.Rhoades, Linda、Eisenberger, Robert、Armeli, Stephen(2001)。Affective Commitment to the Organization: The Contribution of Perceived Organizational Support。Journal of Applied Psychology,86(5),825-836。  new window
21.Rousseau, Denise M.(1989)。Psychological and implied contracts in organizations。Employee Responsibilities and Rights Journal,2(2),121-139。  new window
22.Bagozzi, Richard P.、Yi, Youjae(1988)。On the Evaluation of Structural Equation Models。Journal of the Academy of Marketing Science,16(1),74-94。  new window
23.Edwards, Jeffrey R.、Cooper, Cary L.(1990)。The Person-Environment Fit Approach to Stress: Recurring Problems and Some Suggested Solutions。Journal of Organizational Behavior,11(4),293-307。  new window
24.Cable, Daniel M.、Judge, Timothy A.(1996)。Person-Organization Fit, Job Choice Decisions, and Organizational entry。Organizational Behavior and Human Decision Processes,67(3),294-311。  new window
25.Meyer, John P.、Allen, Natalie J.(1991)。A three-component conceptualization of organizational commitment。Human Resource Management Review,1(1),61-89。  new window
26.Mathieu, J. E.、Zajac, D. M.(1990)。A review and meta-analysis of the antecedents, correlates, and consequence of organizational commitment。Psychological Bulletin,108(2),171-194。  new window
27.Porter, Lyman W.、Mowday, Richard T.、Steers, Richard M.(1979)。The measurement of organizational commitment。Journal of Vocational Behavior,14(2),224-247。  new window
28.Settoon, Randall P.、Bennett, Nathan、Liden, Robert C.(1996)。Social exchange in organizations: Perceived organizational support, leader-member exchange, and employee reciprocity。Journal of Applied Psychology,81(3),219-227。  new window
29.Wayne, Sandy J.、Shore, Lynn M.、Liden, Robert C.(1997)。Perceived Organizational Support and Leader-Member Exchange: A Social Exchange Perspective。Academy of Management Journal,40(1),82-111。  new window
30.Eisenberger, Robert、Huntington, Robin、Hutchison, Steven、Sowa, Debora(1986)。Perceived Organizational Support。Journal of Applied Psychology,71(3),500-507。  new window
學位論文
1.鄭丁靜蓉(2001)。企業購併後行銷通路整合之探索性研究(碩士論文)。國立台灣科技大學。  延伸查詢new window
2.臧惠安(19980609)。影響企業跨國購併後調整策略之研究(碩士論文)。國立政治大學,臺北。  延伸查詢new window
3.郭忠禎(2000)。新進人員生涯成熟與適應行為之研究--以高科技公司之職員為例(碩士論文)。逢甲大學。  延伸查詢new window
4.劉家麟(2001)。購併企業之整合管理措施與綜效實現之關係探討(碩士論文)。國立東華大學。  延伸查詢new window
5.紀春華(1999)。購併前後企業文化與人力資源管理系統演變之研究(碩士論文)。國立雲林科技大學。  延伸查詢new window
6.范綱炯(2001)。購併後人力資源管理措施、員工的購併態度與組織承諾關聯性之探討(碩士論文)。靜宜大學。  延伸查詢new window
圖書
1.Marks, M. L.、Mirvis, P. H.(1998)。Joining forces。Jossey-Bass。  new window
2.Buono, A. F.、Bowditch, J. L.(1989)。The human side of mergers and acquisitions: Managing collisions between people and organizations。San Francisco:Jossey-Bass。  new window
3.Mowday, R. T.、Porter, L.M.、Steers, R.M.(1982)。Employee organizational link ages : The psychology of commitment absenteeism, and turnover。New York:Academic Press。  new window
4.Hair, J. F.、Anderson, R. E.、Tatham, R. L.、Black, W. C.(1995)。Multivariate data analysis with readings。Upper Saddler River, NJ:Prentice-Hall。  new window
5.French, J. R. P. Jr.、Caplan, R. D.、Van Hamson, R.(1982)。The mechanisms of job stress and strain。Wiley。  new window
6.Lazarus, Richard S.、Folkman, Susan(1984)。Stress, Appraisal, and Coping。Springer。  new window
其他
1.王佳宜(1995)。我國企業購併後企業文化與綜效之關係研究。  延伸查詢new window
2.王美惠(1995)。企業購併後組織文化與效能之關係研究。  延伸查詢new window
3.王昱鈞(2001)。被購併企業員工角色壓力之成因與結果。  延伸查詢new window
4.王泰允(1991)。企業購併實用。  延伸查詢new window
5.江德禎(2001)。購併之後之整合過程管理--以一家台灣公司購併一家國際性公司之案例為研究。  延伸查詢new window
6.何森茂(1994)。企業購併後整合管理之研究。  延伸查詢new window
7.徐恆功(2001)。策略購併後整合模式之研究--以資訊業為例。  延伸查詢new window
8.陳雅惠(1999)。購併後整合管理之研究--以中華航空公司為例。  延伸查詢new window
9.陳慶源(2001)。企業購併與組織變革研究。  延伸查詢new window
10.張智鈞(2001)。國內企業購併後的薪酬與任用策略對組織績效影響之研究。  延伸查詢new window
11.Anderson, J. C., & Gerbing, D. W.(1988)。Structural equation mode ling in practice: A review and recommended two-step approach。  new window
12.Anderson, J. C., & Gerbing, D. W.(1992)。ssumptions and comparative strengths of the two-step approach: comment on Fornell and Yi。  new window
13.Begley, T. M., & Czajka, J. M.(1993)。Panel analysis of the moderating effects of commitment on job satisfaction, intent to quit, and health following organisational change。  new window
14.Bhalla, S., Jones, B., & Flynn, D. M.(1991)。Role stress among Canadian white-collar workers。  new window
15.Carr, J. C.(2001)。A theoretical development and test of organizational newcomer and incumbent expectations: An integration using paradox resolution。  new window
16.Davy, J. A., Kinicki, A., Kilroy, J., & Scheck, C.(1988)。After the merger: Dealing with people's uncertainty。  new window
17.Edwards, J. R., Caplan, R., & Harrison, R. V.(1998)。Person-environment fit theory。  new window
18.Eulberg, J. R., Weekly, J. A., & Bhagat, R. S.(1988)。Models of stress in organizational research: A meta-theoretical perspective。  new window
19.Greenhaus, J., Seidel, C., & Marinis, M.(1983)。The impact of expectations and values on job attitudes。  new window
20.Hutchison, S.(1997)。A path model of perceived organizational support。  new window
21.Hutchison, S., & Garstka, M.(1996)。Sources of perceived organizational support: Goal setting and feedback。  new window
22.Irving, P., & Meyer, J.(1994)。Re-examination of the met expectations hypothesis: A longitudinal analysis。  new window
23.Irving, P., & Meyer, J.(1995)。On using direct measures of met expectations: A methodological note。  new window
24.Ivancervich, J. M., Schweiger, D. M., & Power, F. R.(1987)。Strategies for managing human resources during mergers and acquisitions。  new window
25.Jones, B., Flynn, D. M., & Kelloway, E. K.(1995)。Perception of support from the organization in relation to work stress, satisfaction, and commitment。  new window
26.Joseph, G. C., & Marks, M. L.(1988)。Making mergers work。  new window
27.Kobasa, S. C.(1982)。Commitment and coping in stress resistance among lawyers。  new window
28.Lee, T. W., & Mowday, R. T.(1987)。Voluntarily leaving an organization: An empirical investigation。  new window
29.Leong, C. S., Furnham, A., & Cooper, C. L.(1996)。The moderating effect of organizational commitment on the occupational stress outcome relationship。  new window
30.Parker, D. F., & DeCotiis, T. A.(1983)。Organizational strategies for handling job stress。  new window
31.Steers, R. M., & Mowday, R. W.(1981)。Employee turnover and post-decision accommodation processes。  new window
圖書論文
1.Shore, L. M.、Shore, T. H.(1995)。Perceived organizational support and organizational justice。Organizational politics, justice, and support: Managing the social climate of the workplace。Westport, C.T.:Quorum。  new window
 
 
 
 
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