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題名：政府成功女性高階主管的關鍵事件分析--以臺北市政府為個案
書刊名：空大行政學報
作者：周育仁 引用關係／陳紀君
作者(外文)：Chou, Yujen／Chen, Chi-chun
出版日期：2012
卷期：23
頁次：頁1-41
主題關鍵詞：關鍵事件分析法；性別歧視；職涯發展；Critical-incident technique；Sex discrimination；Career development
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:29
  • 點閱點閱:60
期刊論文
1.Eagly, A. H.、Johannesen-Schmidt, M. C.、Van Engen, M. L.(2003)。Transformational, Transactional, and Laissez-faire Leadership Styles: A Meta-analysis Comparing Women and Men。Psychological Bulletin，129(4)，569-591。  new window
2.Rehfuss, John A.(1986)。A Representative Bureaucracy? Women and Minority Executives in California Career Service。Public Administration Review，46(5)，454-460。  new window
3.Allen, T. D.、Eby, L. T.、Poteet, M. L.、Lentz, E.、Lima, L.(2004)。Career Benefits Associated with Mentoring for Protégés: A Meta-analysis。Journal of Applied Psychology，89(1)，127-136。  new window
4.Gould, S.、Penley, L. E.(1984)。Career strategies and salary progression: A study of their relationships in a municipal bureaucracy。Organizational Behavior and Human Performance，34(2)，244-265。  new window
5.劉梅君(20080800)。性別與就業：前瞻與省思--兼檢討部分時間工作、育兒照顧政策及玻璃天花板現象。研考雙月刊，32(4)=266，54-66。  延伸查詢new window
6.Fagenson, E. A.(1989)。The mentor advantage: perceived career/job experiences of proteges versus non-proteges。Journal of Organizational Behavior，10，309-320。  new window
7.Mattis, M.(2001)。Advancing women in business organizations: key leadership roleand behaviors of senior leaders and middle managers。Journal of Management Development，20(4)，371-88。  new window
8.Eagly, A. H.、Katau, S. J.、Makhijani, M. G.(1995)。Gender and the effectiveness of leaders: A meta-analysis。Psychological Bulletin，117(1)，125-145。  new window
9.Stivers, C.(1994)。The Listening Bureaucrat: Responsiveness in Public Administration。Public Administration Review，54(4)，364-369。  new window
10.Jaskolka, G.、Beyer, J. M.、Trice, H. M.(1985)。Measuring and Predicting Managerial Success。Journal of Vocational Behavior，26(2)，189-205。  new window
11.Crampton, Suzanne M.、Mishra, Jitendra M.(1999)。Women in Management。Public Personnel Management，28(1)，87-106。  new window
12.Bitner, Mary Jo、Booms, Bernard H.、Tetreault, Mary Stanfield(1990)。The Service Encounter: Diagnosing Favorable & Unfavorable Incidents。Journal of Marketing，54(1)，71-84。  new window
13.余致力(20071200)。性別差異對公共管理者任用之影響：代表性文官體系的理論省思與實證探索。國家菁英，3(4)，61-84。  延伸查詢new window
14.Byron, K.(2005)。A meta-analytic review of work-family conflict and its antecedents。Journal of Vocational Behavior，67(2)，169-198。  new window
15.Flanagan, John C.(1954)。The Critical Incident Technique。Psychological Bulletin，51(4)，327-358。  new window
16.Grove, Stephen J.、Fisk, Raymond P.(1997)。The Impact of Other Customers on Service Experiences: A Critical Incident Examination of 'Getting Along'。Journal of Retailing，73(1)，63-85。  new window
17.Meuter, Matthew L.、Ostrom, Amy L.、Roundtree, Robert I.、Bitner, Mary J.(2000)。Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters。Journal of Marketing，64(3)，50-64。  new window
18.Keaveney, Susan M.(1995)。Customer Switching Behavior in Service Industries: An Exploratory Study。Journal of Marketing，59(2)，71-82。  new window
19.李秀珠(20080100)。華人的組織上行影響研究：檢視臺灣組織中的上行影響模式。新聞學研究，94，107-148。new window  延伸查詢new window
20.Bitner, Mary Jo、Booms, Bernard Henry、Mohr, Lois A.(1994)。Critical Service Encounters: The Employee's Viewpoint。Journal of Marketing，58(4)，95-106。  new window
21.Kram, Kathy E.(1983)。Phases of the mentor relationship。Academy of Management Journal，26(4)，608-625。  new window
22.Van der Sluis, L. E. C.、Poell, Rob F.(2003)。The impact on career development of learning opportunities and learning behavior at work。Human Resource Development Quarterly，14(2)，159-180。  new window
23.Greenhaus, Jeffrey H.、Beutell, Nicholas J.(1985)。Sources of Conflict between Work and Family Roles。Academy of Management Review，10(1)，76-88。  new window
24.Netemeyer, Richard G.、Boles, James S.、McMurrian, Robert(1996)。Development and validation of Work-Family conflict and Family-work conflict scales。Journal of Applied Psychology，81(4)，400-410。  new window
25.Hall. D.T.(2003)。The protean career: A quarter-century Journey。Journal of Vocational Behavior，65，1-13。  new window
26.黃煥榮　(2007)。我國公務人員升遷的衡量模式 : 性別差異之比較分析。考銓季刊，50，216-237。  延伸查詢new window
27.吳欣倢　(2007)。以「代表性官僚」觀點探討公部門組織中女性升遷困境。T&D飛訊，59，1-14。  延伸查詢new window
28.Ezzedeen, S.R.、Ritchey, K.G.(2009)。Career advancement and family balance strategies of executive women。Gender in Management，24(6)，388-411。  new window
29.Greed, Clara(2000)。Women in the Construction Professions: Achieving Critical Mass。Work and Organization，7(3)，181-196。  new window
30.Gattiker, U. E.、Larwood, L.(1988)。Predictors for managers' career mobility, success, and satisfaction。Human Relations，41，569-591。  new window
31.Guy, M.E.(1993)。Workplace productivity and gender issues。Public Administration Review，53，279-282。  new window
32.Gidengil, E.、Vengroff, R.(1997)。Representative Bureaucracy, Tokenism and the Glass Ceiling - The Case of Women in Quebec Municipal Administration。Canadian Public Administration，40(3)，457-480。  new window
33.Klein, S.L.(2000)。Hormones and mating system affect sex and species differences in immune function among vertebrates。Behav Processes，51，149-166。  new window
34.Ezzedeen, S.R.、Swiercz, P.M.(2007)。Development and initial validation of a cognitive-based work-nonwork conflict scale。Psychological Reports，100(3)，979-999。  new window
35.Bajdo, L. M.、Dickson, M. W.(2001)。Perceptions of organizational culture and women's advancement in organizations: A cross-cultural examination。Sex Roles，45(5)，399-414.。  new window
36.Culpan, Oya、White, G.H.(2002)。Women abroad: getting the best results from women managers。Human Resource Management，13(5)，784-801。  new window
37.Cross, C.、Linehan, M.(2006)。Barriers to advancing female careers in the high-tech sector: empirical evidence from Ireland。Women in Management Review，21(1)，28-39。  new window
38.Landau, J.、Arthur, M. B.(1992)。The relationship of marital status, spouse's career status, md gender to salary level。Sex Roles，27，665-681。  new window
39.Lemons, M. A.(2003)。Contextual and cognitive determinants of procedural justice perceptions in promotion barriers for women。Sex Roles，49(5/6)，247-265。  new window
40.Keeton, Kato B.(1996)。Characteristics of successful women managers and professionals in local government: a national survey。Women in Management Review，11(3)，27。  new window
41.Booth, Alison L.、Francesconi, Marco、Frank, Jeff(2003)。A Sticky Floors Model of Promotion, Pay, and Gender。European Economic Review，47(2)，295-322。  new window
42.Kelly, R. M.、Hale, M. M.、Burgess, J.(1991)。Gender and managerial leadership styles: A comparison of Arizona public administrators。Women and Politics，11(2)，19-39。  new window
43.Dierdorff, E.C.、Ellington, J.K.(2008)。It's the nature of the work: examining behavior-based sources of work-family conflict across occupations。Journal of Applied Psychology，93(4)，883-892。  new window
44.Edvardsson, Bo(1992)。Service Breakdowns: A Study of Critical Incidents in an Airline。International Journal of Service Industry Management，3(4)，17-29。  new window
45.Edwards, Christine、Woodall, Jean、Welchman, Rosemary(1999)。Lost opportunities? Organisational restructuring and women managers。Human Resource Management Journal，9(1)，55-64。  new window
46.Ezzedeen, Souha、Ritchey, Kristen(2009)。Career advancement and family balance strategies of executive women。Gender in Management: An International Journal，24(6)，388-411。  new window
47.McDonald, T.W.、Toussaint, L.L.、Schweiger, J.A.(2004)。The influence of social status on token women leaders' expectations about leading male-dominated groups。Sex Roles，50，401-409。  new window
48.Newman, M.A.(1994)。Gender and Lowi's thesis: Implications for career advanceme。Public Administration Review，54(3)，277-284。  new window
49.Neuhaus, Patricia(1996)。Critical Incidents in Internal Customer-Supplier Relationships: Results of an Empirical Study。Advances in Services Marketing and Management Research and Practice，5，283-313。  new window
50.O'Neil, D. A.、Bilimoria, D.(2005)。Women's Career Development Phases: Idealism, Endurance, and Reinvention。Career Development International，10(3)，168-189。  new window
51.Tharenou, P.(1999)。Is there a link between family structure and women's and men's managerial career advancement?。Journal of Organizational Behavior，20(6)，837-863。  new window
52.The American City & County(1993)。Sticky Boor traps women in public sector108，22。  new window
53.Pounder, J. S.、Coleman, M.(2002)。Women - better leaders than men? In general and educational management it still“all depends。Leadership and Organizational management Journal，23(3)，122-133。  new window
54.Rajan, S.、Kirshnan, V. R.(2002)。Impact of gender on influence, power and authoritarianism。Women in Management Review，17(5/6)，197-206。  new window
55.Kirchmeyer, C.(1998)。Determinants of managerial success: Evidence and explanation of male/female differences。Journal of Management，24(6)，673-692。  new window
56.Meierl, Kenneth J.、Nicholson-Crotty, Jill(2006)。Gender, Representative Bureaucracy, and Law Enforcement: The Case of Sexual Assault。Public Administration Review，66(6)，850-860。  new window
57.Kim, S.(1998)。Organizational culture and New York State employees' work-family conflict: Gender differences in balancing work and family responsibilities。Review of Public Personnel Administration，28(2)，57-72。  new window
58.Miller, F. A.(1998)。Strategic culture change: The door to achieving high performance and inclusion。Public Personnel Management，27(2)，151-160。  new window
59.Rosner, J.(1990)。Ways women lead。Harvard Business Review，68，119-125。  new window
60.Ruben, B. D.(1993)。What patients remember: a content analysis of critical incidents in health care。Health Communication，5(2)，99-112。  new window
61.Monserrat, Silvia Ines、Duffy, Jo Ann、Oliyas-Lujdn, Miguel R.、Miller, John M.、Gregory, Ann、Fox, Suzy、Lituchy, Terri R.、Punnett, Betty Jane、Santos, Neusa Maria Bastos F.(2009)。Mentoring experiences of successful women across the Americas。Gender in Management: An International Journal，24(6)，455-476。  new window
62.Statham, A. S.(1987)。The gender model revisited: Differences in the management styles of men and women。Sex Roles，16，409-429。  new window
63.Naff, K. C.(1998)。Progress toward achieving a representative federal bureaucracy: The impact of supervisors and their beliefs。Public Personnel Management，27(2)，135-150。  new window
64.Newman, Meredith A.(1993)。Career advancement: Does gender make a difference?。The American Review of Public Administration，23(4)，361-384。  new window
65.Tharenou, P.、Conroy, D.(1994)。Men and women managers' advancement: Personal or situational determinants?。Avplied Psychology，43，5-31。  new window
66.Wilson, F.、Thompson, P.(2001)。Sexual Harassment as an Exercise of Power。Gender, Work and Organizationy，8(1)，61-83。  new window
研究報告
1.黃煥榮　(2001)。女性公務人員升遷障礙之研究。  延伸查詢new window
2.蔡秀涓、黃煥榮　(2005)。行政機關中高階女性公務人員培育陞遷問題研究。  延伸查詢new window
3.行政院勞工委員會　(2010)。婦女勞動統計(99年版)。  延伸查詢new window
學位論文
1.周淑華　(2006)。行政機關女性高階主管職涯發展影響因素之研究(碩士論文)。國立高雄師範大學，高雄市。  延伸查詢new window
2.黃煥榮(2000)。組織中玻璃天花板效應之研究：行政院部會機關女性升遷之實證分析(博士論文)。國立政治大學。new window  延伸查詢new window
3.陳振弘　(2006)。女性公務人員陞遷之研究 : 以交通部薦任女性人員陞科長為例。國立政治大學。  延伸查詢new window
4.Safir, Rose, D.M.(2007)。Construction of career advancement strategies of senior foreign service/senior executive service women，Arizona。  new window
圖書
1.Henry, Nicholas(2004)。Public Administration and Public Affairs。Public Administration and Public Affairs。Upper Saddle River, NJ：Pearson Prentice Hall。  new window
2.Helgesen, S.(1990)。The female advantage: Women's ways of leadership。New York：Doubleday/Currency。  new window
3.Astin, Helen S.、Leland, Carole(1991)。Women of influence, women of vision: a cross-generational study of leaders and social change。San Francisco, CA：Jossey-Bass。  new window
4.Morrison, Ann M.、White, Randall P.、Velsor, Ellen V.(1987)。Breaking the Glass Ceiling: Can Women Reach the Top of America's Largest Corporations?。Reading, MA：Addison-Wesley Press。  new window
5.Arthur, M. B.、Rousseau, D. M.(1996)。The Boundary less Career。Oxford, NY：Oxford University Press。  new window
6.項退結(1993)。中國民族性研究。臺北：台灣商務。  延伸查詢new window
7.Cook, Liz、Rothwell, Brian、劉復苓(2002)。男女領導大不同：職場男女如何各自一展長才。臺北：聯經出版社。  延伸查詢new window
8.Ferguson, K. E.(1984)。The feminist case against bureaucracy。Philadelphia, PA：Temple University Press。  new window
9.Naisbitt, John、Aburdene, Patricia、尹萍(1990)。2000年大趨勢。臺北：天下文化。  延伸查詢new window
10.Fiedler, Fred E.(1967)。A Theory of Leadership Effectiveness。New York：McGraw-Hill。  new window
11.Bass, Bernard M.(1985)。Leadership and Performance Beyond Expectations。Free Press。  new window
12.Bass, B. M.、Avolio, B. J.(1990)。Transportational leadership development: Manual for the multifactor leadership questionnaire。Consulting Psychologists Press。  new window
13.Kram, K. E.(1985)。Mentoring at work: Developmental relationships in organizational life。Glenview, Illinois：Scott, Foresman and Company。  new window
14.Burns, James MacGregor(1978)。Leadership。Harper & Row。  new window
15.Kanter, Rosabeth Moss(1977)。Men and Women of the Corporation。Basic Books。  new window
16.王鐘和　(1995)。女性雙贏規劃。臺北。  延伸查詢new window
17.Cantor, Dorothy W.、Bernay, Toni、Stoess, Jean(1992)。Women in Power: The Secrets of Leadership。New York。  new window
18.Gilley, J.W.、Eggland, S.A.、Gilley, A.M.,(2002)。Principles of Human Resource Development。Cambridge。  new window
19.Loutfi, M. F.(2001)。Women, gender and work。Geneva。  new window
20.EOWA(2003)。Australian Women in Leadership Census。  new window
21.Loden, M.(1985)。Feminine leadership or how to succeed in business without being one of the boys。New York：Times Books Press。  new window
22.Osipow, S.H.、Fitzgerald, L.H.(1996)。Theories of Career Development。Needham Heights, MA.。  new window
23.Wirth, L.(2001)。Breaking the glass ceiling: Women in management。Geneva。  new window
24.Blackmore, J.(1989)。Educational Leadership: A Feminist Critique and Reconstruction。Critical Perspectives on Educational Leadership。Falmer Press。  new window
25.Chell, Elizabeth(1998)。Critical Incident Technique in Qualitative Methods and Analysis。Organizational Research: A Practical Guide。Thousand Oaks, CA。  new window
26.Gallos, J.(1989)。Exploring women's development: implications for career theory, practice, and research。Handbook of Career Theory。Cambridge。  new window
27.Morrison, R.F.、Hall, D.T.(2002)。Career Adaptability。Careers in and out of organizations。Thousand Oaks, CA.。  new window
28.Naff, K. C.(2010)。Toward a Representative Bureaucracy: Can Gender Make a Difference?。Women in Politics: Outsiders or Insiders?。  new window
其他
1.考試院銓敘部　(2011)。第二季「全國公務人員人力素質統計季報」，http://www.mocs.gov.tw/FileUpload/1027-3369%5CDocuments/10006季報.doc， 20110828。  延伸查詢new window
2.臺灣防暴聯盟　(2005)。全國防暴國是會議--家庭暴力與性暴力民意調査報告，http://pv.db.org.tw/tav/first.htm， 20091017。  延伸查詢new window
3.行政院主計處　(2007)。國情統計通報，http://www.dgbas.gov.tw/public/Data/7121916233271.pdf。  延伸查詢new window
4.行政院主計處　(2009)。工作與家庭，http://www.dgbas.gov.tw/public/Attachment/08191820477l.doc， 20100401。  延伸查詢new window
5.行政院主計處(2010)。行政院暨所屬機關學校各主管機關職(教)員職等及性別統計季報表，http://www.cpa.gov.tw/public/Data/0611011871.xls， 20100927。  延伸查詢new window
6.行政院勞工委員會　(2011)。女性僱用管理調査(100年版)，http://statdb.cla.gov.tw/html/svy99/9904menu.htm， 20110820。  延伸查詢new window
7.現代婦女基金會　(2008)。38女性職場安心指數大調査，http://www.38.org.tw/Page_Show.asp?Page_ID=560， 20091020。  延伸查詢new window
8.聯合報系民意調査中心　(2002)。兩性工作平等法民意調査，http://www.rdec.gov.tw/ct.asp?xltem=4024128&ctNod=9968&mp=100， 20091020。  延伸查詢new window
9.Catalyst(2007)。Catalyst Census of Women Corporate officers and Top Earners of t the FP500 in Canada，http://www.Catalyst.org， 20110816。  new window
10.German Social Science Intrastructure Services(2002)。International Social Survey Programme 2002 - Family and Changing Gender Roles III，http://www.za.uni-koeln.de/data/en/issp/codebooks/ZA3880cdb.pdf， 20081010。  new window
11.Harris, C. M.，Smith, P. L.，Hal, R. P.(2002)。Making it work: Women's ways of leading，http://www.advancingwomen.com/awl/fall2002/HARRIS.html， 20081010。  new window
12.Singh, V.，Vinnicombe, S.(2004)。The 2004 Female FTSE Report, 5512: International Centre for Women Business Leaders，Cranfield。  new window
13.Williams, Darla Sue(1995)。The discursive politics of sexual harassment: A feminist poststructuralist reading of the Hill-Thomas hearings。  new window
 
 
 
 
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