:::

詳目顯示

回上一頁
題名:華人的組織上行影響研究:檢視臺灣組織中的上行影響模式
書刊名:新聞學研究
作者:李秀珠 引用關係
作者(外文):Li, Sarrina Shu-chu
出版日期:2008
卷期:94
頁次:頁107-148
主題關鍵詞:上下司關係品質上行影響策略個人主義集體主義情境中的風險組織的上行影響權力差距IndividualismCollectivismOrganizational upward influencePerceived situational risksPower distanceSuperior-subordinate relationshipUpward influence strategies
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(5) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:5
  • 共同引用共同引用:210
  • 點閱點閱:58
學者Waldron(1999)對近廿多年來上行影響策略之研究進行了詳細之檢閱,Waldron在此份文獻回顧中指出了未來上行影響研究應走的方向,他發現在這廿多年來之上行影響研究中,主要理論及影響模式皆是建構於西方文化的架構上,而這些上行影響之概念及理論模式是否適用於其他文化是值得研究的方向。本研究的主要目的是從中國文化的觀點檢視台灣組織中部屬所採用的上行影響策略及其影響因素。本研究採用深度訪談的方式來收集資料,共訪談了101個台灣組織中的部屬,研究結果導出了以下三個結論:(1)就本研究所預期的,本研究的受訪者很少採用負面的上行影響策略,可是當受訪者必須採用負面的上行策略時,大部分時候都不會單獨使用而是搭配正面的上行策略一起使用,以求在說服的過程中沒有犧牲了上下司之間的關係。(2)本研究的受訪者使用正面的上行影響策略其頻率遠大於負面的上行影響策略,然而,本研究發現,受訪者在使用正面的上行影響策略時,其種類更為多樣,而且使用的模式更為細緻,這樣的發現與華人屬於高情境文化的價值觀頗為吻合。(3)如本研究的假設所預測,受訪者使用理性∕邏輯策略的頻率與西方社會一樣的頻繁,然而,如同使用正面的上行影響策略時一樣,其種類更為多樣而使用的模式更為細緻,而且,不少在理性∕邏輯這一大類的策略是西方文獻所從未出現的策略。整體而言,本研究發現,文化價值觀確實深深導引著組織成員的上行影響行為。
In adopting the Chinese cultural perspective, the objectives of this study are to examine the upward influence strategies adopted by the Chinese in Taiwan’s organizations, as well as how the use of influence strategies is affected by the importance of the influence episodes. 101 intensive interviews were conducted, from which 112 upward influence episodes were identified. Three conclusions are reached: (1) Even though Chinese rarely adopted negatively- oriented strategies solely in upward communication, they are often used in combination with other positive strategies to ensure that the relationship with superiors is not jeopardized. (2) The fact of the Chinese preferred to use positively-oriented strategies in upward communication is confirmed by the high frequency of positive strategies used in the study. The results furthermore indicated that not only a greater variety of positive strategies have been used, but also these strategies have been applied in a more delicate manner, which is consistent with the situation-centered characteristic of the Chinese culture. (3) As expected, the strategies of logic used in upward communication are just as often as in the Western societies; however, some specific strategies in the logic group have never been discussed in previous Western literature.
期刊論文
1.Lee, J.、Jablin, F. M.(1995)。Maintenance Communication in Superior-Subordinate Work Relationships。Human Communication Research,22,220-257。  new window
2.Yukl, Gary、Falbe, Cecilia M.(1990)。Influence tactics and objectives in upward, downward, and lateral influence attempts。Journal of Applied Psychology,75(2),132-140。  new window
3.Krone, K. J.(1992)。A Comparison of Organizational, Structural, and Relationship Effects on Subordinates' Upward Influence Choices。Communication Quarterly,40(1),1-15。  new window
4.Waldron, V. R.、Hunt, M. D.、Dsilva, M.(1993)。Towards a Threat Management Model of Upward Communication: A Study of Influence and Maintenance Tactics in the Leader-member Dyad。Communication Studies,44(2),256-272。  new window
5.Waldron, V. R.(1991)。Achieving Communication Goals in Superior-subordinate Relationships: The Multi-functionality of Upward Maintenance Tactics。Communication Monographs,58(3),289-306。  new window
6.葉蓉慧、陳凌(20040700)。由個人自我構念價值看中國、香港與臺灣之文化趨向及爭辯行為。新聞學研究,80,51-87。new window  延伸查詢new window
7.Chow, C. W.、Lindquist, T. M.、Wu, A.(2001)。National culture and the implementation of high-stretch performance standards: An exploratory study。Behavioral Research in Accounting,13(1),85-109。  new window
8.Gudykunst, W. B.、Matsumoto, Y.、Ting-Toomey, S.、Nishida, T.、Kim, K. S.、Heyman, S.(1996)。The influence of cultural individualism-collectivism, self-construals and individual values on communication styles across cultures。Human Communication Research,22(4),510-543。  new window
9.Maslyn, J. M.、Farmer, S. M.、Fedor, D. B.(1996)。Failed Upward Influence Attempts: Predicting the Nature of Subordinate Persistence in Pursuit of Organizational Goals。Group & Organization Management,21(4),461-480。  new window
10.Chen, Guo-Ming、Chung, Jensen(1994)。The Impact of Confucianism on Organizational Communication。Communication Quarterly,42(2),93-105。  new window
11.Riccillo, S. C.、Trenholm, S.(1993)。Predicting managers' choice of influence mode: The effects of interpersonal trust and worker attributions on managerial tactics in a simulated organizational setting。Western Journal of Speech Communication,47,323-339。  new window
12.Tsui, A. S.、Farh, J. L.、Xin, K.(1997)。Where guanxi matters: Relational demography and guanxi in the Chinese context。Work and Occupations,24(1),56-79。  new window
13.Chacko, Harsha E.(1990)。Methods of Upward Influence, Motivational Needs, and Administrators' Perceptions of Their Supervisors' Leadership Styles。Group & Organization Management,15(3),253-265。  new window
14.Ma, R.(1992)。The role of unofficial intermediaries in interpersonal conflics in the Chinese culture。Communication Quarterly,40,267-278。  new window
15.Hirokawa, R. Y.、Mickey, J.、Miura, S.(1991)。Effects of request of legitimacy on the compliance-gaining tactics of male and female managers。Communication Monographs,58,421-436。  new window
16.Kellermann, K.、Cole, T.(1994)。Classifying compliance-gaining messages: Taxonomic disorder and strategies confusion。Communication Theory,4(1),3-60。  new window
17.Kipnis, D.、Schmidt, S. M.(1988)。Upward-influence styles: Relationship with performance evaluations, salary, and stress。Administrative Science Quarterly,33(4),528-542。  new window
18.Krone, K. J.(1994)。Structuring constraints on perceptions of upward influence and supervisory relationships。The Southern Communication Journal,59(3),215-226。  new window
19.Lee, J.(1998)。Effective maintenance communication in superior-subordinate relationships。Western Journal of Communication,62(2),181-208。  new window
20.Lee, J.(1998)。Maintenance communication in superior-subordinate relationships: An exploratory investigation of group social context and the "Pelz Effect"。The Southern Communication Journal,63(2),144-159。  new window
21.Schilit, W. K.(1987)。Upward influence activity in strategic decision making: An examination of organizational differences。Group and Organization Studies,12,343-368。  new window
22.Waldron, V. R.、Hunt, M. D.(1992)。Hierarchical level, length, and quality of supervisory relationship as predictors of subordinates' use of maintenance tactics。Communication Reports,5(2),82-89。  new window
23.Wheeless, L. R.、Barraclough, R.、Stewart, R.(1983)。Compliance-gaining and power in persuasion。Communication Yearbook,7,105-145。  new window
24.Law, Kenneth S.、Wong, Chi-Sum、Wang, Duanxu、Wang, Lihua(2000)。The effect of supervisor-subordinate guanxi on supervisory decisions in China: An empirical investigation。International Journal of Human Resource Management,11(4),751-765。  new window
25.Yum, June Ock(1988)。The impact of Confucianism on interpersonal relationships and communication patterns in East Asia。Communication Monographs,55(4),374-388。  new window
26.葉日崧、Yeh, R.(1995)。Downward Influence Styles in Cultural Diversity Settings。The International Journal of Human Resource Management,6(3),626-641。  new window
27.Eylon, D.、Au, K. Y.、Elyon, D.(1999)。Exploring Empowerment Cross-Cultural Differences along the Power Distance Dimension。International Journal of Intercultural Relations,23(3),373-385。  new window
28.Ma, R.、Chuang, R.(2001)。Persuasion Strategies of Chinese College Students in Interpersonal Contexts。The Southern Communication Journal,66(4),267-278。  new window
29.Kipnis, D.、Schmidt, S. M.、Swaffin-Smith, C.、Wilkinson, L.(1984)。Patterns of Managerial Influence Strategies: Shotgun Managers, Tacticians, and Bystanders。Organizational Dynamics,12,58-67。  new window
30.Scott, W.(1955)。Reliability of Content Analysis: The Case of Nominal Scale Coding。Public Opinion Quarterly,17,321-325。  new window
31.Falbe, C. M.、Yukl, G.(1992)。Consequences for Managers of Using Single Influence Tactics and Combinations of Tactics。Academy of Management Journal,35,638-652。  new window
32.Schmidt, S. M.、Kipnis, D.(1984)。Manager's Pursuit of Individual and Organizational Goal。Human Relations,37,781-794。  new window
33.Lu, S.(1997)。Culture and Compliance Gaining in the Classroom: A Culture and Compliance Gaining in the Classroom: A Alteration Techniques。Communication Education,46,10-28。  new window
34.Kim, M. S.、Hunter, J. E.、Miyahara, A.、Horvath, A.、Bresnahan, M.、Yoon, H. J.(1996)。Individual - Vs. Culture-level Dimensions of Individualism and Collectivism: Effects on Preferred Conversational Styles。Communication Monographs,63,28-49。  new window
35.Kipnis, D.、Schmidt, S. M.、Wilkinson(1980)。Interorganizational Influence Tactics: Explorations in Getting One's Way。Journal of Applied Psychology,65,440-452。  new window
36.李秀珠、遲嫻儒(2004)。組織中上行影響策略之研究:西方及中國式上行影響模式之比較。新聞學研究,80,89-126。new window  延伸查詢new window
37.Yukl, G.、Kim, H.、Falbe, C. M.(1996)。Antecedents of Influence Outcomes。Journal of Applied Psychology,81,309-317。  new window
38.Brinson, S. L.、Benoit, W. L.(1999)。The Tarnished Star: Restoring Texaco's Damaged Public Image。Management Communication Quarterly,12(4),483-510。  new window
39.Kim, M. S.、Aune, K. S.、Hunter, J. E.、Kim, H. J.、Kim, J. S.(2001)。The Effect of Culture and Self-construals on Predispositions toward Verbal Communication。Human Communication Research,27(3),382-408。  new window
40.Sellnow, T. L.、Brand, J. D.(2001)。Establishing the Structure of Reality for an Industry: Model and Anti-model Arguments as Advocacy in Nike's Crisis Communication。Journal of Applied Communication Research,29(3),278-295。  new window
41.Xin, K. R.(1997)。Asian American Managers: An Impression Gap? - An Investigation of Impression Management and Supervisor-subordinate Relationship。Journal of Applied Behavioral Science,33(3),335-355。  new window
會議論文
1.Hunt, M. D.、Waldron, V. R.(1994)。The subordinate's view: A communication inventory of talk between subordinates and their supervisors。The Annual Meeting of the Speech Communication Association。New Orleans, Louisiana。  new window
2.Li, S. S.(1995)。Compliance-gaining strategies used by superiors and subordinates in Chinese media organizations。The Annual Meeting of the Speech Communication Association。San Antonio, TX。  new window
3.Li, S. S.(2000)。Relationship Quality, Situational Context, and Upward Communication Strategies: An Examination of Chinese Working Adults in Taiwan。Seattle, WA。  new window
圖書
1.Kipnis, D.、Schmidt, S. M.(1982)。Profiles of Organizational Influence Strategies。Toronto, Canada:University Associates。  new window
2.Mader, T. F.、Mader, D. C.(1991)。Understanding One Another: Communicating Interpersonally。Understanding One Another: Communicating Interpersonally。Dubuque, IA:Brown & Benchmark Publishers。  new window
3.Wimmer, Roger D.、Dominick, Joseph R.(2003)。Mass Media Research: An Introduction。Belmont, CA:Wadsworth Publishing Company。  new window
4.Lustig, Myron W.、Koester, Jolene(1996)。Intercultural competence: Interpersonal communication across cultures。New York, N.Y.:HarperCollins College Publishers。  new window
5.Hofstede, Geert(1991)。Cultures and Organizations: Software of the Mind: Intercultural Cooperation and its Importance for Survival。London:Harper Collins。  new window
6.Hofstede, Geert H.(1980)。Culture's consequences: International differences in work-related values。Beverly Hills, California:Sage。  new window
7.Edles, Laura Desfor、陳素秋(2006)。文化社會學的實踐。韋伯文化國際出版有限公司。  延伸查詢new window
8.Krippendorff, Klaus H.(1980)。Content Analysis: An Introduction to its Methodology。Sage。  new window
圖書論文
1.姜定宇、鄭伯壎(20030000)。組織忠誠、組織承諾、及組織公民行為。組織行為研究在臺灣:三十年回顧與展望。臺北:桂冠。new window  延伸查詢new window
2.Kipnis, D.(1984)。The use of power in organizations and in interpersonal settings。Applied social psychology Annual, Vol. 5: Applications in Organizational Settings。Sage。  new window
3.Kim, U.(1994)。Individualism and Collectivism: Conceptual Clarification and Elaboration。Individualism and Collectivism: Theory, Method, and Applications。Sage。  new window
4.黃光國(19880000)。中國人的權力遊戲。中國人的心理。臺北:桂冠。new window  延伸查詢new window
5.Waldron, V. R.(1999)。Communication practices of followers, members, and protégés: The cause of upward influence tactics。Communication yearbook。Sage。  new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
無相關著作
 
QR Code
QRCODE