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題名：專業主義v.s.管理主義：英國社會工作歷史的檢視
書刊名：臺灣社會工作學刊
作者：侯建州 引用關係／黃源協 引用關係
作者(外文)：Hou, Chien-chou／Hwang, Yuan-shie
出版日期：2012
卷期：10
頁次：頁1+3-45
主題關鍵詞：專業主義；管理主義；英國社會工作；社會工作歷史；Professionalism；Managerialism；British social work；Social work history
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(8) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:4
  • 共同引用共同引用:195
  • 點閱點閱:61
社會工作在邁向專業的過程，受到專業主義概念的影響，近年來也受到管理主義的影響而有了些去專業化的現象。本文以專業主義與管理主義兩概念為主軸，期待透過對於英國社會工作歷史的回顧，分析兩股勢力間的消長與競合，指出兩者間的關係及對於社會工作的影響，並提出社會工作的自處之道。本文將英國社會工作歷史分為五個時期：（1）19世紀至20世紀的二次世界大戰（2）戰後的福利國家時期（3）西蒙重組時期（4）保守黨執政時期（5）新工黨執政時期迄今；前三時期呈現專業主義從慈善到「科層－專業主義」的輝煌階段，而後兩時期則是管理主義佔上風，並從此延續至今。從歷史的啟示中，本文提出三大層面的議題：（1）專業主義發展面議題（如專業主義對社會工作的價值、追求專業主義的目的、「科層－專業主義」形式的評論、因福利國家體制而建構社會工作的啟示）、（2）管理主義影響面議題（含管理主義的廣泛性影響、專業責信訴求之轉變、專業主義受到管理主義威脅下的應對措施）與（3）社會工作處境面議題（有社會工作「左右為難」的處境、社會工作的社會功能與社會價值之定位）。最後，本文認為社會工作應評判當前政治、社會與經濟環境，並莫忘社會工作使命，來擬定對於專業主義、管理主義應有的作為。
In the process of professionalization, social work has been affected not only by the professionalism but also by managerialism leading to the deprofessionalization in recent years. In order to analyze the situation of the two forces of professionalism and managerialism, this article reviews British social work history with regard to professionalism and managerialism. Hence, we are able to demonstrate the relationship between professionalism and managerialism as well as their effects on social work. Thus, we can point out that how social work should deal with and adapt those statuses.This article divides British social work history into five periods: (1) the period from 19th centuries to the Second World War, (2) the period of post-war welfare state regime (3) Seebohm Reorganization period, (4) the period of Conservative governments, and (5) the period from New Labour government to today. The former three periods reveal the development of professionalism from charity service to ”bureau-professionalism” service delivery model; in latter two periods, managerialism is the mainstream idea until today.According to implications of the history, we propose several issues from three dimensions: (1) professionalism development issues, including the value of application of professionalism in social work, the goals of pursuing professionalism, the comments on ”bureau-professionalism” service delivery model, and the construction of social work by welfare state regime, (2) managerialism influence issues , including the immense influences of managerialism, the transition of professional accountability, and the adaption to managerialism, and (3) issues on specific situations of social work, including the dilemmas of social work between the Right and the Left ,and how we define the social functions and the social value of social work. Finally, we suggest that social work should assess the social, political and economic environments and maintain the missions of social work in order to plan the actions when facing the two forces of professionalism and managerialism.
期刊論文
1.黃源協(20001200)。社區照顧服務輸送模式之探討。社會政策與社會工作學刊，4(2)，179-220。new window  延伸查詢new window
2.Catto, G.(2005)。Professionalism Pompous, Pretentious and Outmoded?。Journal of Interprofessional Care，19(4)，313-314。  new window
3.Chevannes, M.(2002)。Social Construction of the Managerialism of Needs Assessment by Health and Social Care Professionals。Health & Social Care in the Community，10(3)，168-178。  new window
4.Cruess, S. R.、Cruess, R. L.(2000)。Professionalism: A Contract between Medicine and Society。Canadian Medical Association Journal，162(5)，668-669。  new window
5.Davies, G. L.(2007)。Professionalism: The James Pryor Memorial Lecture。ANZ Journal of Surgery，77(10)，818-823。  new window
6.Emanuel, E. J.、Emanuel, L. L.(1996)。What is Accountability in Health Care?。Annals of Internal Medicine，124(2)，229-239。  new window
7.Foster, P.、Wilding, P.(2000)。Whither Welfare Professionalism?。Social Policy & Administration，34(2)，143-159。  new window
8.Gilbert, T. P.(2005)。Trust and Managerialism: Exploring Discourses of Care。Journal of Advanced Nursing，52(4)，454-463。  new window
9.Hugman, R.(1991)。Organization and Professionalism: The Social Work Agenda in the 1990s。British Journal of Social Work，21(3)，199-216。  new window
10.Jordan, B.(2001)。Tough Love: Social Work, Social Exclusion and the Third Way。British Journal of Social Work，31(4)，527-546。  new window
11.Leung, T. T. F.(2008)。Accountability to welfare service users: Challenges and responses of service providers。British Journal of Social Work，38(3)，531-545。  new window
12.Lymbery, M.(1998)。Care Management and Professional Autonomy: The Impact of Community Care Legislation on Social Work with Older People。British Journal of Social Work，28(6)，863-878。  new window
13.Lymbery, M.(2001)。Social Work at the Crossroads。British Journal of Social Work，31(3)，369-384。  new window
14.Stevenson, O.(1996)。Emotional Abuse and Neglect: A Time for Reappraisal。Child & Family Social Work，1(1)，13-18。  new window
15.Tayloy, I.(2000)。New Labour and the Enabling State。Health & Social Care in the Community，8(6)，372-379。  new window
16.Deem, Rosemary、Brehony, Kevin J.(2005)。Management as Ideology: The Case of "New Managerialism" in Higher Education。Oxford Review of Education，31(2)，217-235。  new window
17.Sanderson, I.(2001)。Performance Management, Evaluation and Learning in ‘Modern’ Local Government。Public Administration，79(2)，297-313。  new window
18.黃源協(20050600)。從「強制性競標」到「最佳價值」--英國地方政府公共服務績效管理之變革。公共行政學報．政大，15，131-163。new window  延伸查詢new window
19.Greenwood, Ernest(1957)。Attributes of a profession。Social Work，2(3)，45-55。  new window
20.鄭怡世(20100600)。國家、福利治理與社會工作：英國1968年後國家社會工作發展的歷史分析。社會政策與社會工作學刊，14:1，頁163-210。new window  延伸查詢new window
21.Tsui, Ming-sum、Cheung, F. C. H.(2004)。Gone with the Wind: The Impacts of Managerialism on Human Services。The British Journal of Social Work，34(3)，437-442。  new window
22.Wilson, John(1999)。From CCT to Best Value: Some Evidence and Observations。Local Government Studies，25(2)，38-52。  new window
23.劉淑瓊(20050900)。績效、品質與消費者權益保障：論社會服務契約委託的責信課題。社會政策與社會工作學刊，9(2)，31-93。new window  延伸查詢new window
24.Boyne, George A.(1999)。Introduction: Processes, Performance and Best Value in Local Government。Local Government Studies，25(2)，1-15。  new window
25.Jones, C.(2001)。Voices from the front line: State social workers and new labour。British Journal of Social Work，31(4)，547-562。  new window
26.Humphries, B.(1997)。Reading Social Work Competing Discourses in the Rules and Requirements for the Diploma in Social Work。British Journal of Social Work，27(5)，641-658。  new window
27.Payne, M.(2002)。The Role and Achievements of a Professional Association in the Late Twentieth Century: The British Association of Social Workers 1970-2000。British Journal of Social Work，32(8)，969-995。  new window
28.Walton, R.(2005)。Social Work as a Social Institution。British Journal of Social Work，35(5)，587-607。  new window
29.Henriksson, L.、Wrede, S.、Burau, V.(2006)。Understanding professional projects in welfare service work: Revival of old professionalism?。Gender, Work & Organization，13(2)，174-192。  new window
圖書
1.黃源協(2008)。社會工作管理。臺北市：雙葉書廊。new window  延伸查詢new window
2.Alcoc, P.(2008)。Social Policy in Britain。Basingstoke, England：Palgrave Macmillan。  new window
3.Coulshed, Veronica、Mullender, Audrey、Jones, David N.、Thompson, Neil(2006)。Management in social work。Palgrave Macmillan。  new window
4.DuBois, B. L.、Miley, K. K.(2012)。Social Work: Empowering Profession。Boston：Allyn & Bacon。  new window
5.Hill, M.(1993)。The Welfare State in Britain: A Political History since 1945 Aldershot,。England：E. Elgar。  new window
6.Jone, M.、Low, R.(2002)。From Beveridge to Blair: The First Fifty Years of Britain's Welfare State 1948-1998。Manchester：Manchester University Press。  new window
7.Miller, C.(2004)。Producing Welfare: AModern Agenda。Basingstoke：Palgrave Macmillan。  new window
8.Payne, M.(2005)。The Origins of Social Work: Continuity and Change。New York：Palgrave Macmillan。  new window
9.Smith, R.(2008)。Social Work and Power。New York：Palgrave Macmillan。  new window
10.Woodroofe, Kathleen(1962)。From Charity to Social Work: In England and the United States。London：Routledge ; Kegan Paul。  new window
11.Gamble, A.(1988)。The Free Economy and the Strong State:The Politics of Thatcherism。Basingstoke and London：Macmillan。  new window
12.Hill, M. J.(2003)。Understanding Social Policy。Oxford。  new window
13.Clarke, John、Newman, Janet E.(1997)。The Managerial State: Power, Politics and Ideology in the Remaking of Social Welfare。London：Sage。  new window
14.Harris, J.(2003)。The Social Work Business。Routledge。  new window
15.Johnson, N.(1987)。The welfare state in transition: The theory and practice of welfare pluralism。Amherst, Massachusetts：University of Massachusetts Press。  new window
16.Parrott, L.(1999)。Social Work and Social Care。Gildredge Press。  new window
17.Clarke, J.(2003)。‘Managing and Delivering Welfare。The Student’s Companion to Social Policy。Oxford：Blackwell Publishing。  new window
18.Newman, J.(2003)。Accountability for Welfare。The Student’s Companion to Social Policy。Oxford：Blackwell Publishing。  new window
19.Parry, N.、Parry, J.(1979)。Social Work, Professionalism and the State。Social Work,Welfare and the State。London：Edward Arnold。  new window
20.Payne, M.(2005)。Modern social work theory。New York, NY：Palgrave Macillan。  new window
其他
1.DETR(Department of the Environment, Transport and the Regions)(1998)。Modernising Local Government--Improving Local Services through Best Value，http://www.local.odpm.gov.uk/bv/improvbv/improvbv.pdf。  new window
2.DoH(Department of Health)(1998)。Modernising Social Services: Promoting Independence, Improving Protection, Raising Standards，http://www.archive.official-documents.co.uk/document/cm41/4169/4169.htm， 20100316。  new window
3.DoH(Department of Health)(2002)。Requirements for Social Work Training，http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_4007803。  new window
圖書論文
1.Bur, M.、Worsle, A.(2008)。Social Work, Professionalism and the regulatory framework。The critical practitioner in social work and health care。London：Sage。  new window
2.Clarke, J.(1998)。Doing the Right Thing? Managerialism and Social Welfare。The Sociology of the Caring Professions。London：Routledge。  new window
3.Evandrou, M.、Falkingham J.、Glennerster, H.(1990)。The Personal Social Services: 'Everyone's Poor Relation but Nobody's Baby'。The State of Welfare: The Welfare State in Britain since 1974。Oxford New York：Oxford University Press。  new window
4.Johnson, N.(2001)。The Personal Social Services。Public Policy under Blair。New York：Palgrave。  new window
5.Langan, M.(2000)。Social Services: Managing the Thrid Way。New Managerialism , New Welfare?。London：Sage。  new window
6.Lymbery, M.(2004)。Responding to Crisis: The Changing Nature of Welfare Organisations。Social work Ideals and Practice Realities。New York：Palgrave Macmillan。  new window
7.Malin, N.(2000)。Introduction。Professionalism, Boundaries and the Workplace。London：Routledge。  new window
8.Powell, M.(2002)。Introduction。Evaluating New Labour's Welfare Reforms。Bristol：The Policy Press。  new window
9.Rouse, J.、Smith, G.(2002)。Evaluating New Labour's Accountability Reforms。Evaluating New Labour's Welfare Reforms。Bristol：The Policy Press。  new window
10.Finlay, L.(2000)。The challenge of professionalism。Critical practice in health and social care。Sage。  new window
11.Southon, G.、Braithwaite, J.(2000)。The end of professionalism?。Changing practices in health and social care。Sage。  new window
12.Flynn, R.(1999)。Managerialism, professionalism and quasi-markets。Professionals and the new managerialism in the public sector。Buckingham：Open University Press。  new window
 
 
 
 
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