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題名:以職能為基準之資訊管理人才訓練與評估--以實踐大學高雄校區為例
書刊名:管理資訊計算
作者:韓慧林張良政李柏誼謝孟庭黃煒程
作者(外文):Hai, Hui-linChang, Liang-chengLee, Po-yiShie, Meng-tingHuang, Wei-cheng
出版日期:2015
卷期:4:1
頁次:頁162-174
主題關鍵詞:職能知識-技能-能力-特質訓練品質系統CompetencyKnowledge, skill, ability, others-personal characteristicsKSAOsTaiwan TrainQuali SystemTTQS
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
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  • 共同引用共同引用:48
  • 點閱點閱:19
近年來大學生人數越來越多,但畢業後失業率卻節節升高;同樣地,資訊管理學系之學生也面臨後續就業之問題,甚至有學非所用之憾,然於政府引進國際標準組織所頒布之「ISO10015 品質管理─訓練指南」,以職能為基準,制定我國訓練品質系統(Taiwan TrainQuali System, TTQS)作為企業訓練之藍本。本研究藉此職能分析方法,由上而下,結合「中華工程教育學會」認證之過程,透過「知識、技能、能力與特質」等指標,並以實踐大學高雄校區資訊管理系之有關企業主管、家長、畢業生與在校生等有效問卷調查497份為依據,經腦力激盪方法,透過「知識、技術、能力與特質」指標,評估資訊管理人才所應具備之職能因素,做為資管系學習歷程、職能課程與成功謀職之參考。
In recent years, university students are more and more sustained increase but the unemployment rate has been rising after graduation. Similarly, the students of information management have been also facing the problem of employment and learned nothing to do with jobs. Then, the introduction of international standards "ISO10015 Quality Management-Guidelines for Training" issued by the International Organization for Standardization (ISO) is implemented in government. It sets a series of competency-based training systems "Taiwan TrainQuali System (TTQS)" as a corporate training course. In this study, from top to bottom, the competency-based, IEET-certified process (Institute of Engineering Education Taiwan) and methodologies are combined to assess the requirements of information management talent, through the "Knowledge, Skill, Ability and Others-Personal Characteristics (KSAOs)". There are 497 effective questionnaires from the stakeholders of the Information Management Department at the Shih Chien University Kaohsiung Campus, requested to answer by business manager, students' parents, graduates and students. By brainstorming, we recommend these KSAOs factors as the references to competency-based courses in now education system and train these students to find the success factors for job occupation or employment.
期刊論文
1.吳智鴻(20031200)。以內容分析法分析資訊人員專業技能--以MIS程式設計師為例。商管科技季刊,4(4),399-422。new window  延伸查詢new window
2.Yeung, A. K.(1996)。Competencies for HR professional: An interview with Richard E. Boyatzis。Human Resource Management,35(1),119-131。  new window
3.張良政(20131200)。資訊工作需求與資管系核心能力比較。管理資訊計算,2(2),114-128。new window  延伸查詢new window
4.吳智鴻、許欽嘉(20021200)。資訊人員專業職能需求分析。德明學報,20,149-164。  延伸查詢new window
5.鍾燕宜、王梓涵(2008)。以職能為基礎探討績效管理。T&D飛訊,73,1-16。  延伸查詢new window
6.Farjad, S.(2012)。The Evaluation Effectiveness of Training Courses in University by Kirkpatrick Model (Case Study: Islamshahr University)。Procedia--Social and Behavioral Sciences,46,2837-2841。  new window
7.Lin, W. T.、Wu, Y. C.、Tung, C. L.、Huang, M. R.、Qin, R. S.(2012)。Establishing ISO 10015 Accreditation System Performance Model for Domestic Enterprises。Expert Systems with Applications,37,4119-4127。  new window
8.Kirkpatrick, D.(1996)。Great Ides Revisited: Revisiting Kirkpatrick's Four Level Model。Training and Development,50(1),54-58。  new window
9.Mclean, G. N.(2005)。Examining Approaches to HR Evaluation。Strategic HR Review,4(2),24-27。  new window
10.McClelland, David C.(1973)。Testing for competence rather than for "intelligence"。American Psychologist,28(1),1-14。  new window
11.Kirkpatrick, D. L.(1959)。Techniques for Evaluating Training Programs。Journal of the American Society of Training Directors,13(11),3-9。  new window
12.Mirabile, R. J.(1997)。Everything You Wanted to Know about Competency Modeling。Training and development,51(8),73-77。  new window
學位論文
1.張朝瑋(2011)。TTQS專業人員服務品質與服務滿意度之研究(碩士論文)。實踐大學,臺北市。  延伸查詢new window
2.顏雅雪(2009)。女性創新創業職能分析(碩士論文)。實踐大學,臺北市。  延伸查詢new window
圖書
1.Boyatzis, R. E.(1982)。The competent manager: A model of effective performance。New York:John Wiley and Sons。  new window
2.洪贊凱、王智弘(2012)。人力資源管理。新北市:新頁圖書。  延伸查詢new window
3.李正綱、魏鸞瑩、黃金印(2008)。人力資源管理:新時代的角色與挑戰。台北:前程文化事業有限公司。  延伸查詢new window
4.李右婷、吳偉文(2006)。人力資源管理--解讀職能密碼。台北:普林斯頓國計有限公司。  延伸查詢new window
5.行政院(2011)。經濟部2020產業發展策略。  延伸查詢new window
6.林財丁、陳子良(2007)。人力資源管理。台中:滄海圖書股份有限公司。  延伸查詢new window
7.李誠(2012)。人力資源管理的12堂課。台北:天下文化。new window  延伸查詢new window
8.李長貴、諸承明、余坤東、許碧芬、吳秀華(2007)。人力資源管理:增強組織生產力與競爭優勢。台北:華泰文化。  延伸查詢new window
9.Mathis, R. L.、Jackson, J. H.(2000)。Human Resource Management。South-Western College Publishing。  new window
10.Yorks, Lyle(2005)。Strategic Human Resource Development。Mason, OH:Thomson。  new window
11.Schoonover, S.(2000)。Human Resource Competencies for the Year 2000: The Wakeup Call。Alexandtia, VA:Society of Human Resource Management。  new window
12.李右婷、吳偉文(2003)。Competency導向人力資源管理。台北:普林斯頓國際有限公司。  延伸查詢new window
13.Spencer, L. M. Jr.、Spencer, S. M.(1993)。Competence at work: Model for superior performance。New York:John Wiley & Sons, Inc.。  new window
其他
1.行政院勞工委員會職業訓練局(2013)。TTQS新任教育訓練講師訓練課程--102年度訓練品質評核系統實施計畫--彙整管控作業服務,http://ttqs.evta.gov.tw。  延伸查詢new window
2.林建山(2013)。人力資本發展與職業訓練模式轉變--TTQS國家職業訓練品質計分卡制度的意義。  延伸查詢new window
3.ISO(1999)。Quality Management: Guidelines for Training(ISO10015)。  new window
4.CNS(2010)。品質管理--訓練指導綱要(CNS15333)。  延伸查詢new window
 
 
 
 
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