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題名:應用改善模型規劃護理人力媒合資訊平臺
書刊名:護理雜誌
作者:黃蔚仁林秋芬 引用關係
作者(外文):Huang, Way-renLin, Chiou-fen
出版日期:2015
卷期:62:2
頁次:頁45-56
主題關鍵詞:離職率人力短缺工作彈性工作媒合品質改善Attrition rateManpower shortageJob flexibilityJob matchingQuality improvement
原始連結:連回原系統網址new window
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背景 臺灣新進護理人員3個月內離職率持續居高不下,多數的醫院透過傳統的人才招募活動等進行護理人力招募,但看來其成效並不理想。為有效解決人力短缺的問題,護理人力資源平臺是值得發展的未來願景。目的 本研究旨在利用品質改善模型的概念,建置一個醫院與護理學生溝通及護理學生進入職場就業之客製化求職及求才專屬媒合資訊平臺。方法 研究以品質改善模型為架構,透過現況分析、文獻探究、焦點團體座談及流程再造等方法,規劃出護理人力媒合平臺的需求內容。研究以產學策略聯盟的概念,落實供應與需求在同一條供應鏈上。結果 研究設置之護理人力媒合平臺,提供了護理人員專屬的工作彈性條件,並提供工作條件契合度機率值及進入職場之後的後續追蹤與服務,使更精準的進行求職者和求才者之媒合。結論 本研究設計之護理人力產學策略聯盟、工作契合度、長期追蹤,均未見於目前臺灣人力資源服務系統。規劃之人力資源的流程再造,乃提供應屆畢業護生進入職場時,一個專業管理之人力資源平臺,讓學生於畢業前能透過此系統,找到符合理想就業的職場,以提升就業的意願和留任的機會。
Background: The three-month attrition rate for new nurses in Taiwan remains high. Many hospitals rely on traditional recruitment methods to find new nurses, yet it appears that their efficacy is less than ideal. To effectively solve this manpower shortage, a nursing resource platform is a project worth developing in the future. Purposes: This study aimed to utilize a quality-improvement model to establish communication between hospitals and nursing students and create a customized employee-employer information-matching platform to help nursing students enter the workforce. Methods: This study was structured around a quality-improvement model and used current situation analysis, literature review, focus-group discussions, and process re-engineering to formulate necessary content for a job-matching platform for nursing. The concept of an academia-industry strategic alliance helped connect supply and demand within the same supply chain. Results: The nurse job-matching platform created in this study provided job flexibility as well as job suitability assessments and continued follow-up and services for nurses after entering the workforce to provide more accurate matching of employers and employees. Conclusions: The academia-industry strategic alliance, job suitability, and long-term follow-up designed in this study are all new features in Taiwan's human resource service systems. The proposed human resource process re-engineering provides nursing students facing graduation with a professionally managed human resources platform. Allowing students to find an appropriate job prior to graduation will improve willingness to work and employee retention.
期刊論文
1.黃美華、郭倩琳(20090600)。女性護理人員生涯阻礙與因應策略之相關性研究。護理暨健康照護研究,5(2),91-99。new window  延伸查詢new window
2.Yin, J.-C. T.、Yang, K.-P. A.(2002)。Nursing Turnover in Taiwan: A Meta-analysis of Related Factors。International Journal of Nursing Studies,39(6),573-581。  new window
3.高靖秋(20110700)。臺灣護理人力面面觀。澄清醫護管理雜誌,7(3),41-46。  延伸查詢new window
4.Westendorf, J. J.(2007)。Magnet recognition program。Plastic Surgical Nursing,27(2),102-104。  new window
5.Wolf, G.、Triolo, P.、Ponte, P. R.(2008)。Magnet recognition program: The next generation。JONA: The Journal of Nursing Administration,38(4),200-204。  new window
6.吳秀麗、吳美淑、黃惠君、劉力算、林美華(20090900)。降低新進護理人員離職率之方案。安泰醫護雜誌,15(3),165-176。  延伸查詢new window
7.谷幼雄、林王美園、呂月榮(2007)。日本看護協會訪問報告。全聯護訊,59,14-17。  延伸查詢new window
8.林秋芬、高靖秋(20131200)。臺灣護理人力供需問題探討。國家菁英,9(4)=36,99-115。  延伸查詢new window
9.林秋芬、高靖秋(20140400)。臨床護理人力運用的演變與前瞻。護理雜誌,61(2),13-19。new window  延伸查詢new window
10.黃仲毅、盧美秀(20130600)。運用彈性人力資源管理解決護理人力短缺問題。領導護理,14(2),10-21。  延伸查詢new window
11.Barnard, D.、Street, A.、Love, A. W.(2006)。Relationships between stressors, work supports, and burnout among cancer nurses。Cancer Nursing,29(4),338-345。  new window
12.Deming, W. E.(1990)。Some notes on management in a hospital。Journal of the Society for Health Systems,2(1),74-77。  new window
13.Pinkerton, S.(2008)。The magnet view: Pursuing ANCC magnet recognition as a system or individual organization。Nursing Economics,26(5),323-324。  new window
14.Salmond, S.、Ropis, P. E.(2005)。Job stress and general wellbeing: A comparative study of medical-surgical and home care nurses。MEDSURG Nursing,14(5),301-309。  new window
15.馮兆康、李中一、周秋滿、黃麗玲(20031200)。長期照護機構照護人員壓力及社會支持之橫斷性研究。輔仁醫學期刊,1(1),35-46。  延伸查詢new window
16.廖茂宏、魏慶國、許玉君、陳嘉珮(20071200)。實施「激勵性薪資」制度後,護理人員對制度的認知程度與工作滿意度、組織承諾的影響--以北部某區域級醫院為例。健康管理學刊,5(2),117-127。new window  延伸查詢new window
17.劉雅惠、劉偉文(20090600)。護理人員情緒勞務、工作壓力與因應行為之相關性研究。醫護科技期刊,11(2),98-115。new window  延伸查詢new window
18.蕭伃伶、劉淑娟、黃金蓮、謝佑珊、徐姍姍、黃嗣棻、蕭淑代(20051200)。臺北市護理人員離職狀況及其相關因素之探討。領導護理,6(2),11-19。  延伸查詢new window
19.李逸(20041000)。公共衛生護理人員工作壓力感受、因應策略與壓力結果之探討--以互動型工作壓力模式為架構。臺灣公共衛生雜誌,23(5),398-405。new window  延伸查詢new window
20.張慧蘭、盧美秀、林秋芬(20100900)。應屆畢業新進護理人員離職相關因素之探討。醫護科技期刊,12(3),161-172。new window  延伸查詢new window
21.王瑜欣、簡淑慧、范君瑜、周守民(20130600)。談最後一哩與新進護理人員臨床教育之銜接。護理雜誌,60(3),5-10。new window  延伸查詢new window
圖書
1.盧美秀、林秋芬、陳玉枝、張文英、高靖秋(2008)。97年度護理人員留任措施輔導計畫。臺北市:行政院衛生署。  延伸查詢new window
2.盧美秀、林秋芬、黃仲毅、張黎露、孫吉珍、高靖秋(2013)。護理人力回流計畫:針對重返職場護理人員需求調查及護理人力回流計畫評價及計畫可行分析。臺北市:行政院衛生署。  延伸查詢new window
其他
1.中華民國考選部(2014)。近11年(90-100年)專技護理人員考試報考與及格人數說明,http://wwwc.moex.gov.tw/main/news/wfrmNews.aspx?kind=3&menu_id=42&news_id=1102。  延伸查詢new window
2.中華民國護理師護士公會全國聯合會(2014)。中華民國護理師護士公會全國聯合會第九屆第二次會員代表大會新聞稿,http://www.nurse.org.tw/getFiles.ashx-?file=791。  延伸查詢new window
3.張鑫隆(2012)。論彈性工時--工作與生活之調和,http://myweb.fcu.edu.tw/~hlchang/published/work%20time0809.pdf。  延伸查詢new window
4.教育部統計處(2014)。學科標準分類及查詢,http://www.edu.tw/pages/detail.aspx?Node=1745&Page=22169&Index=11&WID=31d75a44-efff-4c44-a075-15a9eb7aecdf。  new window
圖書論文
1.盧美秀(2009)。護理人力問題。護理專業問題研討。臺北市:五南圖書。  延伸查詢new window
 
 
 
 
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