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題名:應用IPA模式分析非營利組織之服務策略
書刊名:全球管理與經濟
作者:温玲玉林德勳
作者(外文):Wen, Melody Ling-yuLin, Sean Te-hsun
出版日期:2018
卷期:14:1
頁次:頁15-32
主題關鍵詞:非營利組織重要度-表現度分析服務策略Nonprofit organizationImportance performance analysisService strategy
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:135
  • 點閱點閱:7
期刊論文
1.許淮之、高明瑞、趙平宜(20110300)。非營利組織企業化之困境與挑戰。創業管理研究,6(1),55-80。new window  延伸查詢new window
2.李力昌、林淑卿(20060900)。動物園遊客對教育行銷策略認知之IPA分析--以臺北市立動物園為例。休閒暨觀光產業研究,1(1),55-64。new window  延伸查詢new window
3.官有垣(20001200)。非營利組織在臺灣的發展:兼論政府對財團法人基金會的法令規範。中國行政評論,10(1),75-110。new window  延伸查詢new window
4.Sawhill, J.、Williamson, D.(2001)。Measuring what matters in nonprofits。McKinsey Quarterly,2,98-107。  new window
5.Buchanan, L.(1992)。Vertical trade relationships: the role of dependence and symmetry in attaining organizational goals。Journal of Marketing Research,29(1),65-75。  new window
6.Gundlach, Gregory T.、Cadotte, Ernest R.(1994)。Exchange interdependence and interfirm interaction: Research in a simulated channel setting。Journal of Marketing Research,31(4),516-532。  new window
7.Kaplan, R. S.、Norton, D. P.(2005)。The Balanced Scorecard: Measures that drive performance。Harvard Business Review,83(7),172-180。  new window
8.Gwinner, K. P.、Gremler, D. D.、Bitner, M. J.(1998)。Relational benefits in services industries: the customer's perspective。Journal of the Academy of Marketing Science,26(2),101-114。  new window
9.Balser, Deborah、McClusky, John(2005)。Managing stakeholder relationships and nonprofit organization effectiveness。Nonprofit Management & Leadership,15(3),295-315。  new window
10.Hansmann, Henry B.(1980)。The Role of Nonprofit Enterprise。The Yale Law Journal,89(5),835-901。  new window
11.邱顯貴(20100500)。非營利組織營運參考模式和關鍵因素:以臺灣為例。中華管理評論,13(2),(4)0-(4)23。  延伸查詢new window
12.Salamon, L. M.、Anheier, H. K.(1992)。In search of the non-profit sector. I: The question of definitions。Voluntas: International Journal of Voluntary and Nonprofit Organizations,3(2),125-151。  new window
13.Porter, Michael E.、Millar, Victor E.(1985)。How Information Gives You Competitive Advantage。Harvard Business Review,63(4),149-160。  new window
14.Martilla, John A.、James, John C.(1977)。A Decision-Making Method for Improving Logistics Services Quality by Integrating Fuzzy Kano Model with Importance-Performance Analysis。Journal of Marketing,41(1),77-79。  new window
15.Anderson, Erin W.、Weitz, Barton(1989)。Determinants of continuity in conventional industrial channel dyads。Marketing Science,8(4),310-323。  new window
16.Hennig-Thurau, Thorsten、Gwinner, Kevin P.、Gremler, Dwayne D.(2002)。Understanding Relationship Marketing Outcomes: An Integration of Relational Benefits and Relationship Quality。Journal of Service Research,4(3),230-247。  new window
17.Steers, Richard M.(1975)。Problems in the measurement of organizational effectiveness。Administrative Science Quarterly,20(4),546-558。  new window
圖書
1.司徒達賢(1999)。非營利組織的經營管理。遠見天下文化出版股份有限公司。new window  延伸查詢new window
2.Blau, P. M.、Scott, W. R.(1972)。Formal Organizations。  new window
 
 
 
 
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