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題名:組織信任之研究:一個整合性觀點
書刊名:空大行政學報
作者:許道然 引用關係
作者(外文):Hsu, Tao-jan
出版日期:2001
卷期:11
頁次:頁253-295
主題關鍵詞:信任計算型信任瞭解型信任認同型信任組織內信任氣氛組際間信任交易成本經濟學TrustCalculus-based trustKnowledge-based trustIdentification-based trustAtmosphere of trust in organizationInterorganizational trustTransaction cost economics
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(18) 博士論文(9) 專書(2) 專書論文(0)
  • 排除自我引用排除自我引用:17
  • 共同引用共同引用:848
  • 點閱點閱:72
     近年來,信任的研究已經引起不同學科領域的重視和興趣,可惜的是,研究分析單位的分歧卻造成研究者陷入更深的概念泥淖之中。 本文即試圖以一個整合性的觀點,對信任的本質和類型做一個有系統地論述。其次並針對組織信任的兩個構面:組織內的信任氣氛與組際間信任之前因變項對組織之影響提出討論。本文最後並對未來的研究方向提出一些建議。
     In recent years, the study of trust have raised emphasis and interest in different disciplines. Unfortunataly, the devisions of analysis units of trust have induced researchers fell into the ‘conceptual morass’. Consequently, in this article we try to explore systematically the nature and types of trust, on a integrated pespective. Moreover, we believe that there are two dimensions in organizational trust, the one is atmosphere of trust in organization, the other is interorganizational trust. The articale then discuss the antecedents of the two dimensions and their effects on organization. Implications and future research directions are also outlined.
期刊論文
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5.Moorman, C.、Deshpande, R.、Zaltman, G.(1993)。Factors effecting trust in market research relationships。Journal of Marketing,57(1),81-101。  new window
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7.Driscoll, J. W.(1978)。Trust and Participation in Organizational Decision Making as Predictors of Satisfaction。Academy of Management Journal,21(1),44-56。  new window
8.Wicks, A. C.、Berman, S. L.、Jones, T. M.(1999)。The Structure of Optimal Trust: Moral and Strategic Implications。Academy of Management Review,24(1),99-116。  new window
9.Deutsch, M.(1962)。Cooperation and Trust: Some Theoretical Notes。Industrial Relations,8(1),1-27。  new window
10.Nyhan, R. C.、Marlowe, H. A.(1997)。The Psychometric Properties of the Organizational Trust Inventory。Evaluation Review,21(5),614-635。  new window
11.Bigley, G. A.、Pearce, J. L.(1998)。Straining for Shared Meaning in Organization Science: Problems of Trust and Distrust。Academy of Management Review,23(3),393-404。  new window
12.Butler, John K. Jr.(1991)。Toward Understanding and Measuring Conditions of Trust: Evolution of a Conditions of Trust Inventory。Journal of Management,17(3),643-663。  new window
13.Ghoshal, S.、Moran, P.(1996)。Bad for Practice: A Critique of the Transaction Cost Theory。Academy of Management Review,21(1),13-47。  new window
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15.Andalleeb, S. S.(1995)。Dependence Relations and the Moderating Role of Trust: Implications for Behavioral Intention in Marketing channels。International Journal of Research in Marketing,12(2),157-172。  new window
16.Eisenhardt, K. M.(1989)。Agency Theory: As Assessment and Review。Academy of Management Review,14,57-74。  new window
17.Jennings, Edward T. Jr.、Ewalt, Jo Ann G.(1998)。Interorganizational Coordination, Administrative Consolidation, and Policy Performance。Public Administration Review,58(5),417-428。  new window
18.Baba, M. L.(1999)。Dangerous Liaisons: Trust, Distrust, and Information Technology in American Work Organizations。Human Organization,58(3),331-346。  new window
19.Bhattacharya, R.、Devinney, T. M.、Pillutla, M. M.(1998)。A Formal Model of Trust Based on Outcomes。Academy of Management Review,23(3),459-472。  new window
20.Buskens, V.(1998)。The Social Structure of Trust。Social Networks,20,265-289。  new window
21.Gulati, Ranjay(1995)。Social structure and alliance formation patterns: A longitudinal analysis。Administrative Science Quarterly,40(4),619-652。  new window
22.McLain, D. L.、Hackman, K.(1999)。Trust, Risk, and Decision-making in Organizational Change。Public Administration Quarterly,23(2),152-176。  new window
23.Rotter, J. B.(19800100)。Interpersonal trust, trustworthiness, and qullibility。American Psychology,35(1),1-7。  new window
24.Hackman, J. Richard、Oldham, Greg R.(1976)。Motivation through the Design of Work: Test of a Theory。Organizational Behavior and Human Performance,16(2),250-279。  new window
25.Hosmer, Larue Tone(1995)。Trust: The Connecting Link between Organizational Theory and Philosophical Ethics。Academy of Management Review,20(2),379-403。  new window
26.Gulati, Ranjay(1995)。Does Familiarity Breed Trust? The Implications of Repeated Ties for Contractual Choice in Alliances。The Academy of Management Journal,38(1),85-112。  new window
27.林鉦棽(19961100)。組織公正、信任、組織公民行為之研究:社會交換理論之觀點。管理科學學報,13(3),391-415。  延伸查詢new window
28.Nyhan, R. C.(2000)。Changing the Paradigm: Trust and its Role in Public Sector Organizations。American Review of Public Administration,30(1),87-109。  new window
29.顧忠華、李震山(19931100)。法治與信任--一個法律社會學的探討。中國比較法學會學報,14,203-233。  延伸查詢new window
30.Ring, Peter Smith、Van De Ven, Andrew H.(1992)。Structuring Cooperative Relationships between Organizations。Strategic Management Journal,13(7),483-498。  new window
31.Doney, Patricia M.、Cannon, Joseph P.(1997)。An Examination of the nature of trust in buyer-seller relationships。Journal of Marketing,61(2),35-51。  new window
32.Jones, Gareth R.、George, Jennifer M.(1998)。The Experience and Evolution of Trust: Implications for Cooperation and Teamwork。The Academy of Management Review,23(3),531-546。  new window
33.Lewis, J. David、Weigert, Andrew J.(1985)。Trust as a social reality。Social Forces,63(4),967-985。  new window
34.Zaheer, Akbar、McEvily, Bill、Perrone, Vincenzo(1998)。Does trust matter? exploring the effects of interorganizational and interpersonal trust on performance。Organization Science,9(2),141-159。  new window
35.Mcknight, D. H.、Cummings, L. L.、Chervany, N. L.(1998)。Initial trust formation in new organizational relationship。Academy of Management Review,23(3),473-490。  new window
36.Rousseau, Denise M.、Sitkin, Sim B.、Burt, Ronald S.、Camerer, Colin(1998)。Not so different after all: A cross-discipline view of trust。Academy of Management Review,23(3),393-404。  new window
37.Zucker, Lynne G.(1986)。Production of Trust: Institutional Sources of Economic Structure, 1840-1920。Research in Organizational Behavior,8,53-111。  new window
38.Konovsky, Mary A.、Pugh, S. Douglas(1994)。Citizenship behavior and social exchange。The Academy of Management Journal,37(3),656-669。  new window
39.Zand, Dale E.(1972)。Trust and managerial problem solving。Administrative Science Quarterly,17(2),229-239。  new window
40.Morgan, Robert M.、Hunt, Shelby D.(1994)。The commitment-trust theory of relationship marketing。Journal of Marketing,58(3),20-38。  new window
41.Nyhan, Ronald C.(1999)。Increasing affective organizational commitment in public organizations the key role of interpersonal trust。Review of Public Personnel Administration,19(3),58-70。  new window
42.Gulati, Ranjay、Singh, Harbir(1998)。The architecture of cooperation: Managing coordination costs and appropriation concerns in strategic alliances。Administrative Science Quarterly,43(4),781-814。  new window
43.Barney, Jay B.、Hansen, Mark H.(1994)。Trustworthiness as a source of Competitive Advantage。Strategic Management Journal,15(S1),175-190。  new window
44.Schoorman, F. David、Mayer, Roger C.、Davis, James H.(2007)。An Integrative Model of Organizational Trust: Past, Present, and Future。Academy of Management Review,32(2),344-354。  new window
45.Dirks, Kurt T.(2000)。Trust in Leadership and Team Performance: Evidence from NCCU Basketball。Journal of Applied Psychology,85(6),1004-1012。  new window
46.Whitener, Ellen M.、Brodt, Susan E.、Korsgaard, M. Audrey、Werner, Jon M.(1998)。Managers as Initiators of Trust An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior。Academy of Management Review,23(3),513-530。  new window
47.McAllister, Daniel J.(1995)。Affect and Cognition Based Trust as Foundations for Interpersonal Cooperation in Organization。Academy of Management Journal,38(1),24-59。  new window
48.Dyer, Jeffrey H.、Singh, Harbir(1998)。The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage。Academy of Management Review,23(4),660-679。  new window
學位論文
1.鄭錫鍇(1999)。BOT統理模式的研究--兼論我國興建南北高速鐵路政策發展(博士論文)。國立政治大學,臺北。new window  延伸查詢new window
圖書
1.Luthans, Fred、Kreitner, Robert(1985)。Organizational Behavior Modification and Beyond: An Operant and Social Learning Approach。Glenview, III:Scott, Foresman and Company。  new window
2.吳思華(1999)。策略九說:策略思考的本質。臺北市:臉譜文化。new window  延伸查詢new window
3.Ryan, K. D.、Oestreich, D. K.(1998)。Driving Fear Out of the Workplace: Creating the High-Trust, High-Performance Organization。San Francisco, CA:Jossey-Bass。  new window
4.江岷欽(1992)。組織分析。臺北:五南圖書出版有限公司。  延伸查詢new window
5.Camevale, D. G.(1995)。Trustworthy Government。San Francisco:Jossey-Bass Publishers。  new window
6.Blau, Peter M.、孫非(1999)。社會生活中的交換與權力。臺北:桂冠。  延伸查詢new window
7.Solso, Robert L.、黃希庭、李文權、張慶林(1992)。認知心理學。臺北:五南書局。  延伸查詢new window
8.Beehr, Terry A.(1996)。Basic Organizational Psychology。Boston, MA:Allyn & Bacon。  new window
9.Greenberg, J.、Baron, R. A.(1997)。Behavior in organizations: Understanding and managing the human side of work。Prentice-Hall。  new window
10.Shaw, Robert Bruce(1997)。Trust in the Balance: Building Successful Organizations on Results, Integrity, and Concern。San Francisco, Calif.:Jossey-Bass。  new window
11.Fukuyama, Francis、李宛蓉(1998)。誠信:社會德性與繁榮的創造。臺北:立緒文化事業有限公司。  延伸查詢new window
12.張春興(1989)。張氏心理學辭典。臺北市:東華書局。  延伸查詢new window
13.張春興(1990)。現代心理學。臺北市:東華書局。  延伸查詢new window
14.孫本初(1998)。公共管理。臺北市:孫本初發行 : 智勝文化總經銷。new window  延伸查詢new window
15.Williamson, Oliver E.(1975)。Markets and Hierarchies: Analysis and Antitrust Implications。New York, NY:Free Press。  new window
16.Williamson, Oliver E.(1985)。The Economic Institutions of Capitalism: Firms, Markets, Relational Contracting。Free Press。  new window
17.Blau, Peter Michael(1964)。Exchange and Power in Social Life。John Wiley & Sons, Inc.。  new window
18.Coleman, James Samuel(1990)。Foundations of social Theory。Belknap Press of Harvard University Press。  new window
19.Schein, Edgar H.(1992)。Organizational Culture and Leadership。Jossey-Bass。  new window
其他
1.林端(20000922)。雙重信任危機考驗新政府。  延伸查詢new window
圖書論文
1.Senge, P. M.(1996)。The fifth discipline: The art and practice of the learning organization。Classic readings in organizational behavior。Belmont:Wadsworth Publishing Company。  new window
2.Clegg, S. R.、Hardy, C.(1996)。Conclusion: Representations。Handbook of Organization Studies。London:Sage。  new window
3.Cummings, L. L.、Bromiley, P.(1996)。The organizational trust inventory (OTI): Development and validation。Trust in Organizations: Frontiers of Theory and Research。Sage。  new window
4.Tyler, T. R.、Degoey, P.(1996)。Trust in organizational authorities: The influence of motive attributions on willingness to accept decisions。Trust in organizations: Frontiers of theory and research。Thousand Oak, CA:Sage。  new window
5.McGregor, Douglas M.(1996)。The Human Side of Enterprise。Classic Readings in Organizational Behavior。Wadsworth Publishing Company。  new window
6.Lewicki, R. J.、Bunker, B. B.(1996)。Developing and Maintaining Trust in Work Relationships。Trust in Organizations: Frontiers of Theory and Research。Sage。  new window
7.Golembiewski, R. T.、McConkie, M.(1975)。The centrality of interpersonal trust in group process。Theories of Group Process。New York:John Wiley & Sons。  new window
8.Sheppard, B. H.、Tuchinsky, M.(1996)。Micro-OB and the network Organization。Trust in Organizations: Frontiers of theory and research。Thousand Oaks, California:Sage Publications。  new window
9.Boon, S. D.、Holmes, J. G.(1985)。The dynamics of interpersonal trust: Resolving uncertainty in the face of risk。Cooperation and personal behavior。New York, NY:Cambridge University。  new window
10.Camevale, D. G.(1998)。Organizational Trust。The International Encyclopedia of Public and Administration。Westview Press。  new window
11.Creed, W. E. D.、Miles, R.(1996)。Trust in Organizations: A Linking Organizational Forms, Managerial Philosophies, and the Opportunity Costs of Controls。Trust in Organizations: Frontiers of Theory and Research。Thousand Oaks, CA:Sage Publications。  new window
12.Powell, W. W.(1996)。Trust-based forms of governance。Trust in organizations: Frontiers of theory and research。Thousand Oaks, CA:Sage。  new window
13.盧偉斯(1995)。「組織學習」概念的發展與義辨。公共行政的知識議題與新趨勢。臺北:張家洋。  延伸查詢new window
14.Mishra, A. K.(1996)。Organizational responses to crisis: the centrality of trust。Trust in organizations: Frontiers of theory and research。Sage。  new window
 
 
 
 
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