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題名:內部行銷與組織效能之關連性--以組織承諾與工作滿意為中介變項
書刊名:商管科技季刊
作者:曾信超 引用關係黃先鋒
作者(外文):Tseng, Hsing-chauHuang, Hsien-feng
出版日期:2009
卷期:10:2
頁次:頁291-325
主題關鍵詞:內部行銷組織承諾工作滿意組織效能Internal marketingOrganizational commitmentJob satisfactionOrganizational effectiveness
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(7) 博士論文(3) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:7
  • 共同引用共同引用:0
  • 點閱點閱:33
期刊論文
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2.Mohr, A. T.、Puck, J. F.(2007)。Role conflict, general manager job satisfaction and stress and the performance of IJVs。European Management Journal,25(1),25-35。  new window
3.Angle, H. L.、Perry, J. L.(1981)。An empiric assessment of organizational effectiveness。Administrative Science Quarterly,26,1-14。  new window
4.Ilies, R.、Scott, B. A.、Judge, T. A.(2006)。The interactive effects of personal traits and experienced states on intraindividual patterns of citizenship behavior。Academy of Management Journal,49(3),561-575。  new window
5.Donavan, D. T.、Brown, T. J.、Mowen, J. C.(2004)。Internal benefits of service-worker customer orientation: Job satisfaction, commitment, and organizational citizenship behaviors。Journal of Marketing,68(1),128-146。  new window
6.Quinn, James Brian、Anderson, Philip、Finkelstein, Sydney(1996)。Managing Professional Intellect: Making the Most of the Best。Harvard Business Review,74(2),71-80。  new window
7.Porter, L. W.、Steers, R. M.(1973)。Organizational, Work and Personal Factors in Employee Turnover Absenteeism。Psychological Bulletin,80(2),151-176。  new window
8.Slater, Stanley F.、Narver, John C.(2000)。The Positive Effect of a Market Orientation on Business Profitability: A Balanced Replication。Journal of Business Research,48(1),69-73。  new window
9.Meyer, J. P.、Allen, N. J.、Smith, C A.(1993)。Commitment to organization and occupations: Extension and test of a three component conceptualization。Journal of Applied Psychology,78(4),538-551。  new window
10.Ahmed, Pervaiz K.、Rafiq, Mohammed(2000)。Advances in the Internal Marketing Concept: Definition, Synthesis and Extension。Journal of Services Marketing,14(6),449-462。  new window
11.Tansuhaj, Patriya S.、Randall, Donna、McCullough, Jim(1991)。Applying the internal marketing concept within large organizations: As applied to a credit union。Journal of Professional Services Marketing,6(2),193-203。  new window
12.Lings, I. N.(2004)。Internal market orientation: constructs and consequences。Journal of Business Research,57(4),405-413。  new window
13.Lings, I. N.、Greenley, G. E.(2005)。Measuring internal market orientation。Journal of Service Research,7(3),290-305。  new window
14.Rusbult, Caryl E.(1983)。A Longitudinal Test of the Investment Model: The Development (and deterioration) of Satisfaction and Commitment in Heterosexual Involvements。Journal of Personality and Social Psychology,45(1),101-117。  new window
15.Morrow, Paula C.(1983)。Concept Redundancy in Organizational Research: The Case of Work Commitment。Academy of Management Review,8(3),486-500。  new window
16.Feather, N. T.、Rauter, K. A.(2004)。Organizational citizenship behaviors in relation to job status, job insecurity, organizational commitment and identification, job satisfaction and work values。Journal of Occupational and Organizational Psychology,77(1),81-94。  new window
17.Arnett, D. B.、Laverie, D. A.、McLane, C.(2002)。Using job satisfaction and pride as internal-marketing tools。Cornell Hotel and Restaurant Administration Quarterly,43(2),87-96。  new window
18.Kanter, Rosabeth Moss(1968)。Commitment and social organization: A study of commitment mechanisms in utopian communities。American Sociological Review,33(4),499-517。  new window
19.Walton, Eric J.、Dawson, Sarah(2001)。Managers' Perceptions of Criteria of Organizational Effectiveness。Journal of Management Studies,38(2),173-200。  new window
20.Aranya, Nissim、Kushnir, Talma、Valency, Aharon(1986)。Organizational Commitment in a Male-dominated Profession。Human Relations,39(5),433-448。  new window
21.Farrell, Dan(1983)。Exit, Voice, Loyalty, and Neglect as Responses to Job Dissatisfaction: A Multidimensional Scaling Study。Academy of Management Journal,26(4),596-607。  new window
22.Alpander, Guvenc G.(1990)。Relationship between commitment to hospital goals and job satisfaction: A case study of a nursing department。Health Care Management Review,15(4),51-62。  new window
23.Buchanan, Bruce II(1974)。Building organizational commitment: The socialization of managers in work organizations。Administrative Science Quarterly,19(4),533-546。  new window
24.Marsh, R. M.、Mannari, H.(1977)。Organizational commitment and turnover: A prediction study。Administrative Science Quarterly,22(1),57-75。  new window
25.Ferris, K. R.、Aranya, N.(1983)。A comparison of two organizational commitment scales。Personnel Psychology,36(1),87-99。  new window
26.Ding, Lin、Velicer, Wayne F.、Harlow, Lisa L.(1995)。Effects of estimation methods, number of indicators per factor, and improper solutions on structural equation modeling fit indices。Structural Equation Modeling: A Multidisciplinary Journal,2(2),119-143。  new window
27.Conduit, Jodie、Mavondo, Felix T.(2001)。How critical is internal customer orientation to market orientation?。Journal of Business Research,51(1),11-24。  new window
28.Lawler, Edward E. III、Hall, Douglas Tim(1970)。Relationship of job characteristics to job involvement, satisfaction, and intrinsic motivation。Journal of Applied Psychology,54(4),305-312。  new window
29.Anderson, James C.、Gerbing, David W.(1988)。Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach。Psychological Bulletin,103(3),411-423。  new window
30.Stevens, J. M.、Beyer, J. M.、Trice, H. M.(1978)。Assessing personal, role, and organizational predictor of managerial commitment。Academy of Management Journal,21(3),380-396。  new window
31.Williams, Larry J.、Hazer, John T.(1986)。Antecedents and consequences of satisfaction and commitment in turnover models: A reanalysis using latent variable structural equation methods。Journal of Applied Psychology,71(2),219-231。  new window
32.Avolio, Bruce J.、Yammarino, Francis J.、Bass, Bernard M.(1991)。Identifying common methods variance with data collected from a single source: An unresolved sticky issue。Journal of Management,17(3),571-587。  new window
33.Bagozzi, Richard P.、Yi, Youjae(1988)。On the Evaluation of Structural Equation Models。Journal of the Academy of Marketing Science,16(1),74-94。  new window
34.Podsakoff, Philip M.、Organ, Dennis W.(1986)。Self-Reports in Organizational Research: Problems and Prospects。Journal of Management,12(4),531-544。  new window
35.黃國隆(19860500)。中學教師的組織承諾與專業承諾。國立政治大學學報,53,左55-84。  延伸查詢new window
36.Bogler, Ronit、Somech, Anit(2004)。Influence of teacher empowerment on teachers' organizational commitment, professional commitment and organizational citizenship behavior in schools。Teaching and teacher education,20(3),277-289。  new window
37.Porter, Lyman W.、Steers, Richard M.、Mowday, Richard T.、Boulian, Paul V.(1974)。Organizational commitment, job satisfaction, and turnover among psychiatric technicians。Journal of Applied Psychology,59(5),603-609。  new window
38.Randall, Donna M.(1987)。Commitment and the Organization: The Organization Man Revisited。Academy of Management Review,12(3),460-471。  new window
39.Steers, Richard M.(1977)。Antecedents and Outcomes of Organizational Commitment。Administrative Science Quarterly,22(1),46-56。  new window
40.Bowen, D. E.,、Lawler, E.(1992)。The empower of service worker: What, why, how and when。Sloan Management Review,8(2),31-39。  new window
41.Collins, B.,、Payne, A.(1991)。Internal marketing: A new perpective for HRM。European Management Journal,9(3),261-270。  new window
42.Dawkins, C. E.,、Frass, J. W.(2005)。Decision of union workers to participate in employee involvement: An application of the theory of planned behavior。Employee Relations,27(5),511-531。  new window
43.Etzioni, A. A.(1985)。Making policy for complex systems: A medical model for economics。Journal of Policy Analysis and Management,4(2),383-395。  new window
44.Farrell, D.,、Rusbult, C. E.(1981)。Exchange variable as predictors of job satisfaction, job commitment and turnover: The impact of reward, costs, alternatives and investment。Organizational Behavior and Performance,28(1),120-126。  new window
45.Goulet, L. R.,、Frank, M. L.(2002)。Organizational commitment accross three sectors: Public, non-profit and for-profit。Public Personnel Management,31(2),201-210。  new window
46.Jaramillo, F.、Mulki, J. P.、Locander, W. B.(2006)。The role of time wasted in sales force attitudes and intention to quit。The International Journal of Bank Marketing,24(1),24-36。  new window
47.Keely, J. F.(1984)。Optimizing pumping strategies for contaminant studies and remedial actions。Ground Water Monitoring Review,4(3),63-74。  new window
48.Mayer, R. C.,、David, S. F.(1998)。Differentiating antecedents of organizational commitment: A test of March and Simon’s model。Journal of Organizational Behavior,46(2),15-28。  new window
49.Morris, J. H.,、Sherman, J. D.(1981)。Generalization of an organization commitment。Academy of Management Journal,24(2),512-526。  new window
50.Rodsuttl, M. C.,、Swierczek, F. W.(2002)。Leadership and organization effectiveness in multinational enterprises in Southeast Asia。Leadership and Organization Development Journal,23(5),250-259。  new window
51.Sheldon, M. E.(1971)。Investment and involvement as mechanisms producing commitment to the organization。Adminidtrative Science Quarterly,16(3),143-150。  new window
52.Singh, J.(2004)。Takling measurement problems with item response theory: Principles, characteristics and assessment, with an illustrative example。Journal of Business Research,57(2),184-208。  new window
53.Siu, O. L.(2003)。Job stress and job performance among employees in Hong Kong: The role of Chinese work values and organizational commitment。International Journal of Psychology,38(6),337-347。  new window
54.Thomas, D. R.(1978)。Strategy is different in service industries。Harvard Business Review,17 (2),214-230。  new window
55.Wasti, S. A.(2005)。Commitment profiles: Combinations of organizational commitment forms and job outcomes。Journal of Vocational Behavior,67(2),290-308。  new window
會議論文
1.Gronroos, C.(1981)。Internal marketing theory and practices。America。  new window
圖書
1.Bourque, L. B.、Fielder, E. P.(1995)。How to conduct self- Administered and mail survey。Thousand Oaks, CA:Sage。  new window
2.Cohen, J.、Cohen, P.(1983)。Applied Multiple Regression/Correlation Analysis for Behavioral Sciences。Hillsdale, NJ。  new window
3.Robbins, S. P.、Coulter, M. K.(1999)。Management。Prentice-Hall, Inc.。  new window
4.Saal, F. E.、Knight, P. A.(1988)。Industrial/organizational psychology: Science and practice。Pacific Grove, California:Brooks/Cole Publishing Co。  new window
5.Mowday, R. T.、Porter, L.M.、Steers, R.M.(1982)。Employee organizational link ages : The psychology of commitment absenteeism, and turnover。New York:Academic Press。  new window
6.Fowler, Floyd J.(1988)。Survey Research Methods。London:Beverly Hills, Sage Publications Sage Publications。  new window
7.Bagozzi, Richard P.(1980)。Causal Models in Marketing。New York, NY:John Wiley & Sons, Inc.。  new window
8.Hair, J. F.、Anderson, R. E.、Tatham, R. L.、Black, W. C.(1995)。Multivariate data analysis with readings。Upper Saddler River, NJ:Prentice-Hall。  new window
9.Zammuto, R. F.(1982)。Assessing organizational effectiveness: System change, adaptation, and strategy。Albany, NY:State University of New York Press。  new window
10.Davis, K.(1977)。Organizational behavior: Human behavior at work。NY:McGraw-Hill。  new window
11.Cribbin, James J.(1972)。Effective Managerial Leadership。American Management Association Inc.。  new window
12.Price, J. H.(1972)。Handbook of organizational measurement。Lexington, MA:D. C. Heath & Company。  new window
13.Berry, L. L.、Parasuraman, A.、Zeithaml, V. A.(1991)。Marketing Services: Competing through Quality。New York:The Free Press。  new window
14.Litwin, G. H.、Stringer, R. A., Jr.(1968)。Motivation and organizational climate。Boston:Division of Research, Graduate School of Business Administration, Harvard University。  new window
15.Hoy, Wayne K.、Miskel, Cecil G.(1982)。Educational administration: Theory, Research and Practice。New York:Random House。  new window
16.黃俊英(2000)。多變量分析。台北:中國經濟企業研究所。  延伸查詢new window
17.Smith, Patricia C.、Kendall, Lorne M.、Hulin, Charles L.(1969)。The measurement of satisfaction in work and retirement: A strategy for the study of attitudes。Rand McNally & Company。  new window
18.Yukl, Gary A.(1998)。Leadership in Organizations。Prentice Hall。  new window
19.Alderfer, Clayton P.(1972)。Existence, Relatedness, and Growth: Human Needs in Organizational Settings。Free Press。  new window
20.Robbins, Stephen P.(2001)。Organizational behavior。Prentice-Hall, Inc.。  new window
21.Vroom, Victor Harold(1964)。Work and motivation。John Wiley & Sons, Inc.。  new window
22.Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。  new window
23.Denison, Daniel R.(1990)。Corporate culture and organizational effectiveness。John Wiley & Sons。  new window
24.Cameron, K. S.(1985)。Cultural congruence strength and type: Relationship to effective。Beyond rational management。San Francisco, CA。  new window
25.Daft, R. L.(2003)。Understanding management。Mason, Ohio:South-Western。  new window
26.Ebert, R. J.,、Griffin, R. W.(1995)。Business essentials。Englewood Cliffs, NJ。  new window
27.Etzioni, A. A.(1961)。Comparitive analysis of complex organizations on power, innvolvement and their correlates。NY。  new window
28.Hellriegel, D.,、Slocum, J. W.(1979)。Organizational behavior (2th ed.)。NY。  new window
29.Hoppock, R.(1985)。Job satisfaction。NY。  new window
30.Schwab, D. P.(2005)。Research methods for organization studies (2nd ed.)。Mahwah, NJ。  new window
圖書論文
1.Campbell, J. P.(1977)。On the natural of organizational effectiveness。New perspectives on organizational effectiveness。San Francisco, California:Jossey-Bass。  new window
2.George, W. R.、Grönroos, C.(1989)。Developing Customer-Conscious Employee at Every Level Internal Marketing。Handbook of Services Marketing。New York, NY:AMACOM。  new window
3.Johnson, E. M.、Seymour, D. T.(1985)。The impact of cross selling on the selling on the service encounter in retail banking。The service encounter: managing employee/customer interaction in service business。Lexington, MA:Lexington Books。  new window
 
 
 
 
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