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題名:組織精神力與工作績效之研究:以臺北市政府中高階文官為例
書刊名:東吳政治學報
作者:李俊達 引用關係黃朝盟 引用關係
作者(外文):Lee, Chun-taHuang, Chao-meng
出版日期:2010
卷期:28:3
頁次:頁187-233
主題關鍵詞:組織精神力績效人力資源管理公務人員問卷調查Organizational spiritualityPerformanceHuman resource managementCivil serviceQuestionnaire
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(6) 博士論文(3) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:5
  • 共同引用共同引用:29
  • 點閱點閱:96
相關研究證實,影響組織中工作人員表現的因素除了技術上的核心能力之外,使命感、價值觀以及忠誠度等心靈層次的條件也具有決定性的影響。身為國家的「公僕」,公務人員不僅得扮演技術官僚的角色,也須在公務運作的過程中展現正面的精神力,才可能成功地執行任務。以上的理由也是為何許多公共行政與管理學者均認為公部門未來必須以「精神力領導」或「組織精神力」做為改革的新方向,公務人才的選拔也應該更重視精神力,同時應該把心靈層次的發展落實於實務與教育上。 文獻中相關理論的探討固然不少,但針對公務人員精神力的現況或影響卻一直少有實證性的資料出現。本研究針對臺北市政府中高階行政菁英進行問卷調查,以「內在生命」、「有意義的工作」、「群體」、「與神的關連性」等四個分析構面,探討公務人員「精神力」,並試圖與工作績效建立連結。研究結果發現,公務人員的工作表現優異,一定程度上可歸因於公務人員在精神上充份追求自我實現(內在生命)、相信公務工作具有不凡的意義與目的(工作意義),以及希望能和同仁合作以成就公共服務事業(群體)。本研究不僅彌補相關領域實證資料不足的缺失,也在實務上針對公務人員選用、派任、發展及績效評估等人力資源管理的功能提供可行的管理建議。
In addition to skilled core competency, previous studies discovered that organizational employees’ performance is also highly connected with their spiritual conditions (such as the sense of mission, value, loyalty and so forth). Recently, some academic articles have found, in private enterprises, the positive relevance between employees’ spirituality and their job performance. For the successful execution of policies, public servants within the civil service system should devote themselves to work with absolute spirituality instead of being in an unconcerned technocracy. Therefore the issue of “spiritual leadership” and “organizational spirituality” has been raised by a lot of public administration and management scholars. They suggest that public sector reform should be directed in a new direction and enlarged by the scale of relative discussions. By looking at twenty-eight items in four dimensions; inner life, meaningful work, community and interconnectedness, the authors devised a questionnaire for middle-high level executives of the Taipei City Government to analyze the public servants’ spirituality and its link to their job performance. According to the regression analysis, except interconnectedness the other three of the four dimensions were positively related to the public servants’ job performance. This article not only supplements empirical research of organizational spirituality, but provides public human resource management with practical advice for Taiwan.
期刊論文
1.Faver, Catherine A.(2004)。Relational Spirituality and Social Caregiving。Social Work,49(2),241-249。  new window
2.游金玲(20060900)。公務人員工作壓力與因應措施。研習論壇,69,41-45。  延伸查詢new window
3.Thompson, W. D.(2000)。Can You Train People to Be Spiritual?。Training and Development,54(12),18-19。  new window
4.Neck, C. P.、Milliman, John F.(1994)。Thought self-leadership: Finding spiritual fulfillment in organizational life。Journal of Managerial Psychology,9(6),9-16。  new window
5.Lowery, Daniel(2005)。Self-Reflexivity: A Place for Religion and Spirituality in Public Administration。Public Administration Review,65(3),324-334。  new window
6.Leigh, Pamela(1997)。The new spirit at work。Training and Development,51(3),26-33。  new window
7.Goleman, D.(1998)。What makes a leader?。Harvard Business Review,76(6),93-103。  new window
8.Burack, E. H.(1999)。Spirituality in the workplace。Journal of Organizational Change Management,12(4),280-293。  new window
9.Ross, Linda A.(1997)。The Nurse's Role in Assessing and Responding to Patients' Spiritual Need。International Journal of Palliative Nursing,3(1),37-42。  new window
10.Ichniowski, Casey、Kochan, Thomas A.、Levine, David、Olson, Craig、Strauss, George(1996)。What works at work: Overview and assessment。Industrial Relations: A Journal of Economy and Society,35(3),299-333。  new window
11.Bierly, P. E.、Kessler, E. H.、Christensen, E. W.(2000)。Organizational Learning Knowledge and Wisdom。Journal of Organizational Change Management,13(6),595-618。  new window
12.蕭武桐(20060300)。新公共服務與公務員的品德修養。國家菁英,2(1),57-70。  延伸查詢new window
13.Katz, Robert L.(1974)。Skills of an Effective Administrator。Harvard Business Review,52(5),90-102。  new window
14.Fry, L. W.(2003)。Toward a theory of spiritual leadership。The Leadership Quarterly,14(6),693-727。  new window
15.Duchon, Dennis、Plowman, Donde Ashmos(2005)。Nurturing the spirit at work: Impact on work unit performance。The Leadership Quarterly,16(5),807-833。  new window
16.Houston, David J.、Cartwright, Katherine E.(2007)。Spirituality and Public Service。Public Administration Review,67(1),88-102。  new window
17.Ashmos, Donde P.、Duchon, Dennis(2000)。Spirituality at work: a conceptualization and measure。Journal of Management Inquiry,9(2),134-145。  new window
18.Milliman, J.、Ferguson, J.、Trickett, D.、Condemi, B.(1999)。Spirit and community at Southwest Airlines: An investigation of a spiritual values- based model。Journal of Organizational Change Management,12(3),221-233。  new window
19.Wrzesniewski, A.、McCauley, C. R.、Rozin, P.、Schwartz, B.(1997)。Jobs, careers, and callings: People's relations to their work。Journal of Research in Personality,31(1),21-33。  new window
20.Boozer, Robert and E. Nick Maddox.(1992)。“Leadership and Spirituality.”。Journal of Management Education,16, 4,503-510。  new window
21.Conlin, Michelle.(1999)。“Religion in the Workplace: The Growing Presence of Spirituality in Corporate America.”。Business Week,,November, 1,150-158。  new window
22.Garcia-Zamor, Jean-Claude.(2003)。“Workplace Spirituality and Organizational Performance.”。Public Administration Review,63, 3,355-363。  new window
23.Idler, Ellen L. et al.(2003)。“Measuring Multiple Dimensions of Religion and Spirituality for Health Research: Conceptual Background and Findings from the 1998 General Social Survey.”。Research on Aging,25, 4,327-365。  new window
24.Price, Joseph L. et al.(1995)。“Spiritual Caregiving in Nursing Practice.”。Journal of Psychosocial Nursing,3, 12,5-9。  new window
25.Rego Arménio and Miguel Pina e Cunda.(2008)。“Workplace Spirituality and Organizational Commitment: An Empirical Study.”。Journal of Organizational Change Management,21, 1,53-75。  new window
26.Underwood, Lynn G. and Jeanne A. Teresi.(2002)。“The Daily Spiritual Experience Scale: Development, Theoretical Description, Reliability, Exploratory Factor Analysis, and Preliminary Construct Validity Using Health-Related Data.”。Annals of Behavioral Medicine,24, 1,22-33。  new window
27.Xie, Yu.(1989)。“Structural Equation Models for Ordinal Variables.”。Sociological Methods and Research,17, 4,325-352。  new window
會議論文
1.蕭元哲(2006)。公共管理典範之職場靈性研究初探:領導觀點。2006臺灣政治學會年會暨「再訪民主:理論、制度與經驗」學術研討會,(會議日期: 11月25-26日)。臺北:臺灣政治學會。  延伸查詢new window
2.Houston, David J. and Katherine E. Cartwright.(2005)。“Public Service Motivation: Spirituality and Public Service.”。Chicago。  new window
3.徐木蘭、劉仲矩(2002)。〈以紮根理論法研究企業組織靈性管理〉。臺北。  延伸查詢new window
4.劉仲矩(2002)。〈在網際網路的衝擊下如何提升員工靈性方法之研究〉。臺北。  延伸查詢new window
5.劉仲矩(2003)。〈網路時代下建構靈性導向的優質公務人力發展〉。臺北。  延伸查詢new window
學位論文
1.洪敏維(2006)。人格特質、工作滿足、組織承諾與工作績效關係之研究--以經濟部員工為例(碩士論文)。朝陽科技大學。  延伸查詢new window
2.姚裕錡(2006)。人格特質、工作態度與工作績效關聯性之研究─以台中地區文理補習班員工為例(碩士論文)。朝陽科技大學。  延伸查詢new window
3.林澄貴(2001)。知識管理、工程專業人員核心能力與工作績效關係之研究--以中鋼公司為例(碩士論文)。國立中山大學。  延伸查詢new window
4.劉仲矩(1999)。企業組織靈性管理之初探(博士論文)。國立臺灣大學。new window  延伸查詢new window
5.李和淑(2003)。〈公務人員考績制度之研究〉。  延伸查詢new window
圖書
1.Mitroff, I. A.、Denton, E. A.(1999)。A Spiritual Audit of Corporate America: A Hard Look at Spirituality, Religion, and Values in the Workplace。San Francisco:Jossey-Bass。  new window
2.Robbins, Stephen P. and Tim Judge.(2006)。Organizational Behavior。Upper Saddle River, N.J.:McGraw-Hill ; Irwin。  new window
3.Canda, Edward R.、Furman, Leola D.(1999)。Spiritual Diversity in Social Work Practice: The Heart of Helping。New York, NY:The Free Press。  new window
4.Cowan, John(1993)。The Common Table: Reflections and Meditations on Community and Spirituality in the Workplace。New York, NY:Harper Collins。  new window
5.Robbins, Stephen P.(2000)。Organizational Behavior。Upper Saddle, New Jersey:Prentice Hall。  new window
6.Frankle, V. E.(1969)。The doctor and the soul: From psychotherapy to logotherapy。New York, NY:Bantam Books。  new window
7.Lee, Dong-Jin et al.(2003)。“A Study of Quality of Work Life, Spiritual Well-Being, and Life Satisfaction.”。Handbook of Workplace Spirituality and Organizational Performance。Armonk, N.Y.:M.E. Sharpe。  new window
圖書論文
1.Pfeffer, Jeffrey(2003)。Business and the spirit: Management practices that sustain values。Handbook of workplace spirituality and organizational performance。Armonk, N. Y.:M.E. Sharpe。  new window
2.Fabry, J. B.(1980)。Use of the transpersonal in logotherapy。Transpersonal psychology。Plao Alto, CA:Science and Behavior Books。  new window
3.Campbell, J. P.、Gasser, M. B.、Oswald, F. L.(1996)。The substantive nature of job performance variability。Individual differences and behavior in organizations。San Francisco, CA:Jossey-Bass。  new window
4.Campbell, John P.(1990)。Modeling the performance prediction problem in industrial and organizational psychology。Handbook of Industrial and Organizational Psychology。Consulting Psychologists Press。  new window
5.Borman, Walter C.、Motowidlo, Stephan J.(1993)。Expanding the Criterion Domain to Include Elements of Contextual Performance。Personnel selection in organizations。Jossey-Bass。  new window
 
 
 
 
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