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題名:資訊部門經營管理之實證研究
書刊名:管理與系統
作者:湯宗泰郭家欣
作者(外文):Tang, E, Jeung-taiKuo, Chia-hsin
出版日期:1996
卷期:3:2
頁次:頁135-151
主題關鍵詞:資訊部門績效評估資訊中心IS departmentPerformance evaluationInformation center
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(4) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:3
  • 共同引用共同引用:629
  • 點閱點閱:34
     本研究提出一個評估資訊部門績效的整體指標,並且以中華徵信所八十四年出版的一千大企業名錄為抽樣樣本,針對營業收入指標選取排名前五橋大製造業、服務業及排名前一百大金融業,進行問卷調查,試圖探索國內大型企業資訊部門褣行績效評估的實況,並探討不同產業特性對其資訊部門績效評估的差異程度,結果發現國內大型企業對於資訊部門進行績效評估的情形並不普遍,而擔任資訊部門績效評估的專責人員的所需的條件皆為大專程度並且對於資訊部門相關的工作或產業特性要有相當的瞭解。企業對於績效評估指標在重視程度與實際執行使用上,整體而言並無顯著差異。並且發現不同的產業特性對於績效評估指標有顯著的差異,不論是資訊部門在策略方面的影響、財務的貢獻、作業的效率及資訊的品質方面,金融業皆較其他產業為重視。
     This study attempts to identify an integrated model composed of the factors used for evaluating IS department administration performance in Taiwan's large-scale organizations. A questionnaire was developed and distributed to the IS managers of 1100 companies in the manufacturing, service, and financial industries. Since there was a lack of information regarding the performance evaluators, a snow-ball approach was warranted. The IS managers were asked to distribute the questionaire to those conducting performance evaluations. The performance of current evaluation practices were discussed. Results showed that expected evaluation practices were not conducted as commonly as had originally been supposed. In summary, there was no significant difference between the perception of and the fashion in which evaluations were conducted. Furthermore, results showed that financial corporations pay more attention to performance evaluations that do other industries.
期刊論文
1.Saunder, C. S.、Jones, J. W.(1992)。Measuring Performance of the Information Systems function。Journal of Management Information Systems,8(4),63-82。  new window
2.范錚強(1988)。國內首度實務調查資訊部門關心那些課題。資訊與電腦,98,12-16。  延伸查詢new window
3.Lucas, H. C. Jr.、Sutton, J. A.(197704)。The Stage Hypothesis and The S-Curve: Some Contradictory Evidence。Communications of The ACM,20(4),254-259。  new window
4.Blair, Y. S.、Paula, A. H.、Richard, R. H.(1985)。A Structured Approach to MIS Productivity Measurement。Journal of Information Systems Management, Fall,2(4),34-42。  new window
5.Hamilton, S.、Chervany, N. L.(1981)。Evaluating Information System Effectiveness-Part II: Comparing Evaluation Approaches。MIS Quarterly,5(4),79-86。  new window
6.Marsour, A. H.、Watson, H. J.(1983)。The Determinants of Computer Based Information System Performance。Academy of Management Journal,23(3),521-533。  new window
7.Miller, J.、Doyle, B. A.(1987)。Measuring the Effectiveness of Computer-Based Information Systems in the Financial Service Sector。MIS Quarterly,11(1),107-124。  new window
8.Hamilton, S.、Chervany, N. L.(19810900)。Evaluating information system effectiveness. Part I: Comparing evaluation approaches。MIS Quarterly,5(3),55-69。  new window
會議論文
1.Hoopes, J. E.(1990)。Information Center Evaluation。Twenty-Third Annual Hawaii International Conference on System Sciences,210-217。  new window
2.Smith, G. L. J.(1977)。Participatory Approaches to the Development of Productivity Measures。The 9th Annual SMIS Conference,86-93。  new window
研究報告
1.Carlson, W. M.、McNurlin, B. C.(1989)。Measuring The Value of Information Systems。  new window
學位論文
1.吳福蓀(1993)。我國企業資訊部門主管特質、組織結構、角色地位對部門績效影響之實証研究(碩士論文)。國立中山大學。  延伸查詢new window
2.白裕雄(1987)。一個分析資訊系統效能評估方法的架構:組織決策理性觀點(碩士論文)。國立交通大學。  延伸查詢new window
3.邱清治(1985)。資訊部門績效評估之研究(碩士論文)。國立政治大學。  延伸查詢new window
4.陳宗賢(1990)。資訊主管角色對資訊部門績效之影響(碩士論文)。中原大學。  延伸查詢new window
5.陳炳宏(1991)。資訊系統成本效益評估方法之研究(碩士論文)。淡江大學。  延伸查詢new window
圖書
1.Kast, F. E.(1985)。Organization and Management。New York:McGraw-Hill Book Co.。  new window
2.Szilagyi, A. D.(1981)。Management and Performance。Santa Monica, Calif:Goodyear Pub. Co., Inc.。  new window
3.楊國樞、文崇一、吳聰賢、李亦園(1994)。社會及行為科學研究法。東華書局。new window  延伸查詢new window
4.Koontz, H.(1985)。Management。New York:McGraw-Hill Book Co.。  new window
5.Mary, Z. F.(1979)。Dimensions of Organizations: Environment, Context, Structure, Process, and Performance。California:Goodyear Publishing Company Inc。  new window
6.Steers, R. M.(1977)。Organization Effectiveness: A Behavior View。Santa Monica, CA:Goodyear Publishing Company。  new window
7.William, E.(1991)。Business Research Method。IL:Richard, D. Irwin, Inc. Company。  new window
8.Emory, C. William、Cooper, Donald R.(1991)。Business Research Methods。Richard D. Irwin, Inc.。  new window
9.Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。  new window
 
 
 
 
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