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題名:國民中學教師角色壓力、變革抗拒、組織支持及工作倦怠之關係研究
作者:張大鈞
作者(外文):Chang, Ta-Chun
校院名稱:國立彰化師範大學
系所名稱:工業教育與技術學系
指導教授:廖錦文
學位類別:博士
出版日期:2019
主題關鍵詞:國民中學教師角色壓力變革抗拒組織支持工作倦怠Junior High School TeachersRole StressResistance to ChangeOrganizational SupportJob Burnout
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本論文旨在探討國民中學教師角色壓力、變革抗拒、組織支持及工作倦怠之關係。
本論文基於探究之需要以相關文獻為基礎編製調查問卷。以問卷調查法對106學年度臺灣地區國民中學專任教師進行分層隨機抽樣,共抽取49所國民中學,1,200位教師,回收有效問卷1,028份,有效回收率為86.67%。所得資料應用SPSS及AMOS統計套裝軟體進行次數分配、百分比、平均數、標準差、t檢定、單因子變異數分析、皮爾遜積差相關、階層線性模式等統計方法分析。經各項資料分析後,獲致以下結論:
壹、國民中學教師的組織支持在角色壓力、變革抗拒及工作倦怠上具有負向相關。
貳、國民中學教師在兼任行政工作或己婚教師,於工作倦怠上的知覺感受較低。
參、國民中學教師的角色壓力對工作倦怠具有影響力。
肆、國民中學教師的變革抗拒在角色壓力與工作倦怠具有中介效果。
伍、國民中學教師的組織支持在角色衝突與乏人格化間具跨層次調節效果。
陸、國民中學教師的組織支持在情緒反應與乏人格化、情緒反應與乏成就感,兩組關係間具跨層次調節效果。
依據結論提出對國民中學教育行政相關單位及未來相關研究的建議。
This study was designed to investigate the relationship among role stress, resistance to change, organizational support and job burnout in junior high schools.
This study adopted methods of document analysis and questionnaire survey based on the results of literature analysis. Randomly selected samples of 1,200 teachers from 49 junior high schools in Taiwan for the 2017 academic year 1,028 valid questionnaires were returned with the valid return rate of 86.67%.
The SPSS and AMOS were applied for the data analysis of frequency distribution, percentage, mean, standard deviation, t-test, one-way ANOVA, Pearson product-moment correlation and hierarchical linear modeling. The conclusions of the study were as follows:
1. The organizational support of junior high school teachers has a negative correlation in role stress, resistance to change and job burnout.
2. The junior high school teachers have a lower perception of job burnout in the background of working in an adminidrative positing or being married.
3. The role stress of the junior high school teachers has an impact on job burnout.
4. The resistance to change for the junior high school teachers resists the mediating effect of role stress and job burnout.
5. The organizational support for the junior high school teachers has a cross-level moderation effect between role conflict and depersonalization.
6.The organizational support for the teachers of the junior high school teachers has a cross-level moderation effect between the two groups in terms of emotional reaction and depersonalization, emotional reaction and personal accomplishment.
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