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題名：心理契約違犯對員工工作行為之影響之研究--以高科技產業為例
書刊名：輔仁管理評論
作者：陳銘薰 引用關係／方妙玲
作者(外文)：Chen, Ming-shiun／Fang, Miao-ling
出版日期：2004
卷期：11:2
頁次：頁1-32
主題關鍵詞：心理契約；心理契約違犯；心理契約侵犯感覺；Psychological contracts；Psychological contract breach；Psychological contrant violation
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(11) 博士論文(3) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:11
  • 共同引用共同引用:69
  • 點閱點閱:111
本研究探討心理契約違犯對員工的工作行為所產生的影響，心理契約違犯使員工產生情緒反應，進而對工作行為產生負面影響。心理契約可劃分為經濟以及心理兩大層面，研究結果發現員工對此兩方面的契約違犯有不同程度情緒反應，其中以經濟面較具影響力。員工知覺到心理契約違犯所引發的情會受到員工對違犯事件的繳因所影響，歸因為組織蓄意或能力不足的情況，會比歸因為自己認知有誤的情況產生較高的負面情緒。負面情緒會提高離職意圖、提高怠忽職守的程度、以及降低員工參與組織公民行為的意願。本研究以問卷收集量化資料，而以相關性、階層迴歸、ANOVA以及結構方程模式進行資料分析。最後，根據研究結果提出管理建議。
This study examined the relationship of psychological contract breach and three types of employee behaviors intention to quit, neglect of in-role job duties, and organizational citizenship behaviors. The research hypotheses were tested using a survey methodology. Variables are tested using correlation, hierarchical regression, ANOVA, and structural equation modeling. The data suggest that psychological contract violations will be positively related to employee’s intention to quit, be positively related to employees’ neglect of their in-role job duties, and negatively related to employees’ willingness to engage in OCB. The contract violation is mediated by attributions for psychological contact breach. Implications of these findings are discussed.
期刊論文
1.江明修(19990900)。組織情感與心理契約的建立。教育資料與研究，30，7-10。new window  延伸查詢new window
2.Lester, S. W.、Turnley, W. H.、Bloodgood, J. M.、Bolino, M. C.(2002)。Not seeing eye to eye: differences in supervisor and subordinate perceptions of and attributions for psychological contract breach。Journal of Organizational Behavior，23(1)，39-56。  new window
3.Rousseau, D. M.、Tijoriwala, S. A.(1998)。Assessing psychological contracts: Issues, alternatives and measures。Journal of Organizational Behavior，19(S1)，679-695。  new window
4.Calder, B. J.、Staw, B. M.(1975)。Self-perception of intrinsic and extrinsic motivation。Journal of Personality and Social Psychology，31(4)，599-605。  new window
5.Turnley, William H.、Feldman, Daniel C.(1999)。The Impact of Psychological Contract Violations on Exit, Voice, Loyalty, and Neglect。Human Relations，52(7)，895-922。  new window
6.Shalk, R.、Freese, C.(1997)。New Facets of Commitment in Response to Organizational Change: Research Trends and the Dutch Experience。Journal of Organizational Behavior，4(1)，107-123。  new window
7.Fisher, J. D.、Baron, R. M.(1982)。An Equity-based Model of Vandalism。Population and Environment，5(3)，182-200。  new window
8.Tsui, A. S.、Pearce, J. L.、Porter, L. W.、Tripoli, A. M.(1997)。Alternative Approaches to the Employee-organization Relationship: Does Investment in Employees Pay off?。Academy of Management Journal，40(5)，1089-1121。  new window
9.陳照明、萬榮水(20010900)。勞雇心理契約理論建構的爭論之剖析及其解決之展望。中國行政評論，10(4)，101-128。new window  延伸查詢new window
10.Conway, N.、Briner, R. B.(2002)。A Daily Diary Study of Affective Responses to Psychological Contract Breach and Exceeded Promises。Journal of Organizational Behavior，23(3)，287-302。  new window
11.Jenkins, G. D. Jr.、Mitra, A.、Gupta, N.、Shaw, J. D.(1998)。Are Financial Incentives Related to Performance? A Meta-analytic Review of Empirical Research。Journal of Applied Psychology，83(5)，777-787。  new window
12.Turnley, W. H.、Feldman, D. C.(1998)。Psychological contract violations during corporate restructuring。Human Resource Management，37(1)，71-83。  new window
13.Guest, D. E.(1998)。Is the Psychological Contract Worth Taking Seriously。Journal of Organizational Behavior，19(3)，649-664。  new window
14.Guest, D. E.、Conway, N.(2002)。Communicating the psychological contract: an employer perspective。Human Resource Management Journal，12(2)，22-38。  new window
15.Wong, P. T.、Weiner, B.(1981)。When People ask "Why" and the Heuristics of Attributional Search。Journal of Personality and Social Psychology，40(4)，650-663。  new window
16.Peter, W.(1983)。Financial Incentives for Top Executives。Personnel Management，15，32-35。  new window
17.Jordan, P. C.(1986)。Effects of an Extrinsic Reward on Intrinsic Motivation: A Field Experiment。Academy of Management Journal，29(2)，405-412。  new window
18.Parks, J. M.、Schmedemann, D. A.(1994)。When Promises Become Contracts: Implied Contract and Handbook Provisions on Job Security。Human Resource Management，33(3)，403-423。  new window
19.Thomas, Helena D. C.、Anderson, N.(1998)。Changes in Newcomers' Psychological Contracts during Organizational Socialization: A Study of Recruits Entering the British Army。Journal of Organizational Behavior，19(S1)，745-767。  new window
20.Campbell, K. M.、Pritchard, R. D.、Campbell, D. J.(1977)。Effects of Extrinsic Financial Rewards on Intrinsic Motivation。Journal of Applied Psychology，62(1)，9-15。  new window
21.Robinson, S. L.、Morrison, E. W.(1995)。Psychological contracts and OCB: The effect of unfulfilled obligations on civic virtue behavior。Journal of Organizational Behavior，16(3)，289-298。  new window
22.Morrison, D. E.(1994)。Psychological contracts and change。Human Resource Management，33(3)，353-372。  new window
23.Gupta, N.、Shaw, J. D.(1998)。Let the Evidence Speak: Financial Incentives are Effective。Compensation and Benefits Review，30(2)，26-32。  new window
24.Greenberg, Jerald(1990)。Employee Theft as a Reaction to Underpayment Inequity: The Hidden Cost of Pay Cuts。Journal of Applied Psychology，75(5)，561-568。  new window
25.Baron, R. M.、Kenny, D. A.(1986)。The Moderator-mediator Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations。Journal of Personality and Social Psychology，51(6)，1173-1182。  new window
26.Katz, Daniel(1964)。The Motivational Basis of Organizational Behavior。Behavioral Science，9(2)，131-146。  new window
27.Gerhart, Barry、Milkovich, George T.(1990)。Organizational Differences in Managerial Compensation and Financial Performance。The Academy of Management Journal，33(4)，663-691。  new window
28.Morrison, Elizabeth Wolfe、Robinson, Sandra L.(1997)。When employees feel betrayed: A model of how psychological contract violation develops。Academy of Management Review，22(1)，226-256。  new window
29.Robinson, Sandra L.、Rousseau, Denise M.(1994)。Violating the psychological contract: Not the exception but the norm。Journal of Organizational Behavior，15(3)，245-259。  new window
30.Robinson, S. L.、Morrison, E. W.(2000)。The development of psychological contract breach and violation: A longitudinal study。Journal of Organizational Behavior，21(5)，525-546。  new window
31.Rousseau, Denise M.、McLean-Parks, J.(1993)。The Contracts of Individuals and Organizations。Research in Organizational Behavior，15，1-43。  new window
32.Robinson, Sandra L.(1996)。Trust and breach of the psychological contract。Administrative Science Quarterly，41(4)，574-599。  new window
33.Rousseau, Denise M.(1990)。New Hire Perceptions of Their Own and Their Employer's Obligations: A Study of Psychological Contracts。Journal of Organizational Behavior，11(5)，389-400。  new window
34.Turnley, William H.、Feldman, Daniel C.(2000)。Re-examining the effects of psychological contract violations: Unmet expectations and job dissatisfaction as mediators。Journal of Organizational Behavior，21(1)，25-42。  new window
學位論文
1.林振祥(1997)。企業人員之人口統計變項、工作特性與激勵因素之相關研究--以中部地區 企業為例(碩士論文)。東海大學。  延伸查詢new window
2.許道然(2001)。公部門組織信任與組織公民行為關係之研究(博士論文)。國立政治大學。new window  延伸查詢new window
圖書
1.Moorhead, G.、Griffin, R. W.(1998)。Organizational Behavior: Managing People and Organizations。Boston, MA：Houghton Mifflin。  new window
2.Lazear, Edward P.、徐聯恩(2001)。人力資源管理II：人力資源管理經濟分析。台北：五南圖書。  延伸查詢new window
3.Dessler, Gary(1994)。Human Resource Management。Prentice Hall International Editions。  new window
4.Hair, Joseph F. Jr.、Anderson, Rolph E.、Tatham, Ronald L.、Black, William C.、Babin, Barry J.(1998)。Multivariate data analysis。Prentice-Hall, Inc.。  new window
5.Robbins, Stephen P.(2001)。Organizational behavior。Prentice-Hall, Inc.。  new window
6.Byars, Lioyd L.、Rue, Leslie W.(2000)。Human resource management。Irwin Mcgraw-Hill。  new window
7.吳明隆(2000)。SPSS統計應用實務。松崗。  延伸查詢new window
8.Organ, Dennis W.(1988)。Organizational Citizenship Behavior: The Good Soldier Syndrome。Lexington Press。  new window
9.Katz, Daniel、Kahn, Robert L.(1978)。The Social Psychology of Organizations。Wiley：Oxford University Press。  new window
圖書論文
1.Staw, B. M.(1977)。Motivation in Organizations: Toward synthesis and redirection。New Directions in Organizational Behavior。Chicago：St. Clair。  new window
2.Adams, John Stacey(1965)。Inequity in social exchange。Advances in experimental social psychology。Academic Press。  new window
 
 
 
 
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