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題名：學校行政領導中的「滿意」與「不滿意」議題
書刊名：教育研究與發展期刊
作者：陳成宏 引用關係
作者(外文)：Chen, Cheng-hung
出版日期：2008
卷期：4:3
頁次：頁117-138
主題關鍵詞：學校行政領導；工作的滿意理論；民主的不滿意理論；全面品質管理；School administration leadership；Satisfaction theory of job；Dissatisfaction theory of democracy；Total quality management
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(4) 博士論文(2) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:4
  • 共同引用共同引用:42
  • 點閱點閱:33
「工作的滿意理論」探討內部員工對工作的滿意與不滿意因素，「民主的不滿意理論」強調社區居民對學校政策的不滿意效應，「全面品質管理」為確保品質必須兼顧組織內外顧客的滿意程度，本文嘗試以上述三者為理論基礎，將其導入學校行政的脈絡，尋求其在學校行政領導架構下的關聯意涵。三種理論各有其對學校行政領導的看法及立場，而「滿意－不滿意」概念恰如一連接三方的平台，巧妙地將三邊的主要論點兩兩互相連結。此三者一主內，一主外，一內外兼顧，三者之間關係的界定和釐清，當能提供學校行政人員於領導理論與實務的參考依據。
The "satisfaction theory of job" is concerned about employees’ satisfiers and dissatisfiers in job, "dissatisfaction theory of democracy" focuses on the dissatisfaction effect yielded from community members’ responses on educational policies, and Total Quality Management (TQM) emphasizes meeting the satisfaction of both internal and external customers. Based on the three theories, this paper aims to introduce them into the context of school administration, and further explore their connected implications under the framework of school leadership. While the three of them have owned their unique perspectives respectively, the concept of "satisfaction- dissatisfaction" just serves as a platform for linking three sides, which establishes the channels to communicate with each other’s main discourses. With this effort in investigating the interrelationship among three theories, it is reasonably expected that school administrators can have a better understanding of leadership theoretically and practically.
期刊論文
1.陳成宏(20060700)。教育行政領導人員的公共順服與專業自主之兩難：脆弱論題及不滿意理論的觀點分析。慈濟大學教育研究學刊，2，139-159。  延伸查詢new window
2.Swiss, James E.(1992)。Adapting total quality management (TQM) to government。Public Administration Review，52(4)，356-362。  new window
3.Bonstingl, J. J.(1992)。The quality revolution in education。Improving School Quality，50(3)，4-9。  new window
4.Fullan, M. G.、Miles, M. B.(1992)。Getting reform right: What works and what doesn't。Phi Delta Kappan，73(10)，745-752。  new window
5.Sergiovanni, Thomas J.(1967)。Factors which Affect Satisfaction and Dissatisfaction of teachers。Journal of Educational Administration，5(1)，66-82。  new window
6.陳成宏(20050900)。學校變革與校長領導理論的整合性觀點：Bolman和Deal之多元架構領導途徑分析。教育研究與發展期刊，1(2)，155-176。new window  延伸查詢new window
7.Hackman, J. Richard、Wageman, Ruth(1995)。Total Quality Management: Empirical, conceptual, and practical issues。Administrative Science Quarterly，40(2)，309-342。  new window
8.Alsbury, T. L.(2003)。Superintendent and school board member turnover: Political versus apolitical turnover as a critical variable in the application of the dissatisfaction theory。Educational Administration Quarterly，39(5)，667-698。  new window
9.Boyd, W.(1976)。The public, the professionals and educational policy making: Who governs?。Teachers College Record，77(44)，547-549。  new window
10.Grady, M. L.,、Bryant, M. T.(1989)。Critical incidents between superintendents and school boards: Implications for practice。Planning for Change，20，206-214。  new window
11.Iannaccone, L.,、Lutz, F. W.(1994)。The crucible of democracy: The local arena。Journal of Educational Policy，9(5)，39-52。  new window
12.Milakovich, M. E.(1995)。Improving service quality: Effects of feedback sign on group goal setting, strategies, and performance。Group and Organization studies，19(3)，309-333。  new window
學位論文
1.李昆林(2001)。全面品質管理、知識管理與學習型組織整合模組之構建，嘉義縣。  延伸查詢new window
2.Li, H. H.(1997)。High performance teams in public organizations: A case study of Ohio’s 'Team Excellence in the Public Sector.'。  new window
3.McGehee, K.(1990)。The dissatisfaction theory: An application of Herzberg’s motivation theory。  new window
圖書
1.Omachonu, Vincent K.、Ross, Joel E.(1994)。Principles of Total Quality。Delray Beach, FL：St. Lucie Press。  new window
2.Fulla, M.(1999)。Change Forces。London：Philadelphia：Falmer Press。  new window
3.Iannaccone, L.、Lutz, F. W.(1970)。Politics, Power, and Policy: The Governing of Local School Districts。Columbus, OH：Charles E. Merrill。  new window
4.吳定、張潤書、陳德禹、賴維堯(2000)。行政學。台北：國立空中大學。  延伸查詢new window
5.Dale, B.、Copper, C.(1992)。Total quality and human resources。Oxford：Cambridge, MA：Blackwell。  new window
6.吳煥烘(2004)。學校行政領導理論與實務。台北：五南出版社。  延伸查詢new window
7.Lutz, F. W.、Merz, C.(1992)。The politics of school/community relations。New York, NY：Teachers College, Columbia University。  new window
8.謝文全(2007)。教育行政學。高等教育出版社。  延伸查詢new window
9.吳瓊恩(1996)。行政學。臺北：三民書局。  延伸查詢new window
10.Fullan, M. G.、Stiegelbauer, S.(1991)。The new meaning of educational change。New York。  new window
11.Bolman, L. G.、Deal, T. E.(1997)。Reframing Organizations。San Francisco, CA：Jossey-Bass。  new window
12.張添洲(20030000)。學校經營與行政。臺北：五南。new window  延伸查詢new window
13.秦夢群(1999)。教育行政--理論部分。臺北市：五南文化事業有限公司。  延伸查詢new window
14.Lortie, Dan C.(1975)。School Teacher: A Sociological Study。University of Chicago Press。  new window
15.張潤書(1998)。行政學。臺北市：三民書局。  延伸查詢new window
16.Herzberg, Frederich(1966)。Work and the nature of man。The World Publishing Co.。  new window
17.Herzberg, Frederick、Mausner, Bernard、Snyderman, Barbara Bloch(1959)。The Motivation to Work。John Wiley & Sons, Inc.。  new window
18.傅肅良(1994)。行政學管理學。台北。  延伸查詢new window
19.Carter, G.、Cunningham, W.(1997)。The American school superintendent: Leading in the age of pressure。San Francisco：Jossey-Bass。  new window
20.Dean, J.W.,、Evans, J. R.(1994)。Total quality: Management, organization and society。St Paul。  new window
21.Togneri, W.(1996)。Organizing communities: The Christian Right and school reform。  new window
圖書論文
1.Meyer, J. W.、Rowan, B.(1978)。The structure of educational organizations。Environments and Organizations Theoretical and Empirical Perspectives。San Francisco, CA：Jossey-Bass。  new window
 
 
 
 
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