| 期刊論文| 1. | Grant, A. M.、Berry, J. W.(2011)。The necessity of others is the mother of invention: Intrinsic and prosocial motivations, perspective-taking, and creativity。Academy of Management Journal，54(1)，73-96。   | | 2. | Gidron, B.(1978)。Volunteer work and its rewards。Volnteer Administration，11，18-32。 | | 3. | Howarth, E.(1976)。Personality Characteristics of Volunteers。Psychological Reports，38，855-858。 | | 4. | Asgari, A.、Silong, A. D.、Ahmad, A.、Samah, B. A.(2008)。The relationship between leader-member exchange, organizational inflexibility, perceived organizational support, interactional justice and organizational citizenship behaviour。African Journal of Business Management，2(8)，138-145。 | | 5. | 高瑞新、葉勝雄、吳國雄(20101200)。跨層次觀點下的組織氣氛與組織承諾：我國港務警政機構員警的轉換型領導認知、專業承諾與組織公民行為關係之研究。執法新知論衡，6(2)=12，195-234。 延伸查詢 | | 6. | 陳相仲(20120600)。博物館志工養成考核制度分析--以國立科學工藝博物館導覽志工為例。臺灣博物，31(2)=114，92-95。 延伸查詢 | | 7. | Baum, F.、Modra, C.、Bush, R.、Cox, E.、Cooke, R.、Potter, R.(1999)。Volunteering and social capital: An Adelaide study。Australian Journal on Volunteering，4，13-22。 | | 8. | Chapman, J. G.、Morley, R.(1999)。Collegiate service-learning: Motives underlying volunteerism and satisfaction with volunteer service。Journal of Prevention and Intervention in the Community，18，19-33。 | | 9. | 王仕圖、葉上葆、溫裕宏(20071200)。警察志工參與動機與組織公民行為間關係之研究。人文社會科學研究，1(2)，17-39。 延伸查詢 | | 10. | 陳春希、高瑞新(20101200)。警專學生的工作價值觀與服務導向組織公民行為--組織信任的中介效果。當代教育研究，18(4)，211-255。 延伸查詢 | | 11. | Batson, C. D.、Early, S.、Salvarani, G.(1997)。Perspective Taking: Imagining How Another Feels Versus Imagining How you Would Feel。Personality and Social Psychology Bulletin，23(7)，751-758。 | | 12. | Clary, E. G.、Snyder, M.(1991)。A functional analysis of altruism and prosocial behavior: The case of volunteerism。Review of Personality and Social Psychology，12，119-148。 | | 13. | Henderson, K.(1984)。Volunteerism as leisure。Journal of Voluntary Action Research，13，55-63。 | | 14. | Lucas, T.、Williams, N.(2000)。Motivation as a flmction of volunteer retention。Australian Journal on Volunteering，5，13-21。 | | 15. | Mohrman, S. A.、Gibson, C. B.、Mohrman, A. M. Jr.(2001)。Doing research that is useful to practice。Academy of Management Journal，44(2)，347-375。 | | 16. | Parker, S. K.、Axtell, C. M.(2001)。Seeing another viewpoint: Antecedents and outcomes of employee perspective taking。Academy of Management Journal，44(6)，1085-1111。 | | 17. | Suazo, M. M.、Stone-Romero, E. F.(2011)。Implications of psychological contract breach: A perceived organizational support perspective。Journal of Managerial Psychology，26(5)，366-382。 | | 18. | Switzer, C. L.、Switzer, G. E.、Stukas, A. A.、Baker, C. E.(1999)。Medical students' motivations to volunteer。Journal of Prevention and Intervention in the Community，18，53-64。 | | 19. | Timothy Lin, C. C.、Peng, T. K.(2010)。From organizational citizenship behavior to team performance: The mediation of group cohesion and collective efficacy。Management and Organization Review，6(1)，55-75。 | | 20. | Tuzun, I. K.、Kalemci, R. A.(2012)。Organizational and supervisory support in relation to employee turnover intentions。Journal of Managerial Psychology，27(5)，518-534。 | | 21. | Vivian Chen, C. H.、R. H. Kao,(2012)。Work values and service-oriented organizational citizenship behaviors: The mediation of psychological contract and professional commitment: A case of students in Taiwan Police College。Social Indicators Research，107，149-169。 | | 22. | Warburton, J.(1997)。Volunteering in the post-retirement years。Social Policy Research Centre Reports and Proceedings，136，165-175。 | | 23. | Zweigenhaft, R. L.、Armstrong, J.、Quintis, F.(1996)。The motivations and effectiveness of hospital volunteers。The Journal of Social Psychology，136，25-34。 | | 24. | Deluga, R. J.(1994)。Supervisor Trust Building, Leader-member Rxchange and Organizational Citizenship Behavior。Journal of Occupational and Organizational Psychology，67(1)，315-326。 | | 25. | Fitch, R. T.(1987)。Characteristics and motivations of collage students Volunteering for community service。Journal of College Student Personnel，28(5)，424-431。 | | 26. | Lin, C. P.、Hung, W. T.、Chiu, C. K.(2008)。Being good citizens: Understanding a mediating mechanism of organizational commitment and social network ties, in OCBs。Journal of Business Ethics，81(3)，561-578。 | | 27. | Wayne, Sandy J.、Shore, Lynn M.、Bommer, William H.、Tetrick, Lois E.(2002)。The Role of Fair Treatment and Rewards in Perceptions of Organizational Support and Leader-Member Exchange。Journal of Applied Psychology，87(3)，590-598。 | | 28. | 陳春希、高瑞新(20101200)。工作壓力與工作適應：探討不同工作特性基層警察人員組織承諾的調節效果。人力資源管理學報，10(4)，1-31。 延伸查詢 | | 29. | Armeli, S.、Eisenberger, R.、Fasolo, P.、Lynch, P.(1998)。Perceived organizational support and police performance: The moderating influence of socio-emotional needs。Journal of Applied Psychology，83(2)，288-297。 | | 30. | Miao, R. T.(2011)。Perceived organizational support, job satisfaction, task performance and organizational citizenship behavior in China。Journal of Behavioral and Applied Management，12(2)，105-127。 | | 31. | Lu, Chin-Shan(2003)。The Impact of Carrier Service Attributes on Shipper-carrier Partnering Relationships: A Shipper's Perspective。Transportation research. Part E. , Logistics and transportation review，39(5)，399-415。 | | 32. | Dimitriades, Zoe S.(2007)。The influence of service climate and job involvement on customer-oriented organizational citizenship behavior in Greek service organizations: A survey。Employee Relations，29(5)，469-491。 | | 33. | Bagozzi, R. P.、Yi, Y.(1988)。On the Use of Structural Equation Model in Experimental Designs。Journal of Marketing Research，26(1)，271-284。 | | 34. | Bitner, Mary Jo、Booms, Bernard H.、Tetreault, Mary Stanfield(1990)。The Service Encounter: Diagnosing Favorable & Unfavorable Incidents。Journal of Marketing，54(1)，71-84。 | | 35. | Guzzo, Richard A.、Noonan, Katherine A.、Elron, Efrat(1994)。Expatriate managers and the psychological contract。Journal of Applied Psychology，79(4)，617-626。 | | 36. | Levinson, H.(1965)。Reciprocation: The relationship between man and organization。Administrative Science Quarterly，9(4)，370-390。 | | 37. | Eisenberger, R.、Cummings, J.、Armeli, S.、Lynch, P.(1997)。Perceived organizational support, discretionary treatment, and job satisfaction。Journal of Applied Psychology，82(5)，812-820。 | | 38. | Farh, Jiing-Lih、Zhong, Chen-Bo、Organ, Dennis W.(2004)。Organizational Citizenship Behavior in The People's Republic of China。Organization Science，15(2)，241-253。 | | 39. | Organ, D. W.(1988)。A Restatement of the Satisfaction-Performance Hypothesis。Journal of Management，14(4)，547-557。 | | 40. | Bateman, Thomas S.、Organ, Dennis W.(1983)。Job Satisfaction and the Good Soldier: The Relationship between Affect and Employee "Citizenship"。Academy of Management Journal，26(4)，587-595。 | | 41. | Rhoades, Linda、Eisenberger, Robert(2002)。Perceived organizational support: a review of the literature。Journal of Applied Psychology，87(4)，698-714。 | | 42. | Smith, C. Ann、Organ, Dennis W.、Near, Janet P.(1983)。Organizational citizenship behavior: Its nature and antecedents。Journal of Applied Psychology，68(4)，653-663。 | | 43. | Eisenberger, R.、Fasolo, P.、Davis-LaMastro, V.(1990)。Perceived organizational support and employee diligence, commitment, and innovation。Journal of Applied Psychology，75(1)，51-59。 | | 44. | Morrison, E. W.(1996)。Organizational Citizenship Behavior as a Critical Link between HRM Practices and Service Quality。Human Resource Management，35(4)，493-512。 | | 45. | Grönroos, Christian A.(1984)。A Service Quality Model and its Marketing Implications。European Journal of Marketing，18(4)，36-44。 | | 46. | Eisenberger, Robert、Stinglhamber, Florence、Vandenberghe, Christian、Sucharski, Ivan L.、Rhoades, Linda(2002)。Perceived supervisor support: Contributions to perceived organizational support and employee retention。Journal of Applied Psychology，87(3)，565-573。 | | 47. | Podsakoff, Philip M.、MacKenzie, Scott B.、Moorman, Robert H.、Fetter, Richard(1990)。Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors。The Leadership Quarterly，1(2)，107-142。 | | 48. | Baumgartner, Hans、Homburg, Christian(1996)。Applications of Structural Equation Modeling in Marketing and Consumer Research: A Review。International Journal of Research in Marketing，13(2)，139-161。 | | 49. | Podsakoff, Philip M.、Organ, Dennis W.(1986)。Self-Reports in Organizational Research: Problems and Prospects。Journal of Management，12(4)，531-544。 | | 50. | Morrow-Howell, Nancy、Mui, Ada C.(1989)。Elderly volunteers: Reasons for initiating and terminating service。Journal of Gerontological Social Work，13(3/4)，21-34。 | | 51. | Farh, Jiing-Lih、Earley, P. Christopher、Lin, Shu-Chi(1997)。Impetus for Action: A Cultural Analysis of Justice and Organizational Citizenship Behavior in Chinese Society。Administrative Science Quarterly，42(3)，421-444。 | | 52. | Settoon, Randall P.、Bennett, Nathan、Liden, Robert C.(1996)。Social exchange in organizations: Perceived organizational support, leader-member exchange, and employee reciprocity。Journal of Applied Psychology，81(3)，219-227。 | | 53. | Eisenberger, Robert、Huntington, Robin、Hutchison, Steven、Sowa, Debora(1986)。Perceived Organizational Support。Journal of Applied Psychology，71(3)，500-507。 | | 54. | Ibrahim, Abdul Hamid Safwat、Tang, Thomas Li-Ping(1998)。Antecedents of Organizational Citizenship Behavior Revisited: Public Personnel in the United States and the Middle East。Public Personnel Management，27(4)，529-550。 | | 55. | De Dreu, C. K. W.、Nauta, A.(2009)。Self-interest and other-orientation in organizational behavior:Implications for job performance,prosocial behavior,and personal initiative。Journal of Applied Psychology，94，913-926。 | 會議論文| 1. | Farh, J. L.、Zhong, C. B.、Organ, D. W.(2000)。Organizational citizenship behavior in the People's Republic of China。Toronto。 | | 2. | Van Dyne, L.、Cummings, L. L.(1990)。Extra-role behavior: The need for construct and definitional clarity。The Academy of Management Meeting。San Francisco。 | 研究報告| 1. | Wang, P. Z.(2001)。Motivations for sports volunteerism: Theory and measurement。Sydney：University of Technology, School of Marketing。 | 圖書| 1. | Esmond, J.(2004)。Booming recruiting: An action research project。Perth：Volunteering Secretariat, Department for Community Development。 | | 2. | Schumacker, R. E.、Lomax, R. G.(1996)。A beginner's guide to structure equation modeling。Mahwah, NJ：Lawrence Erlbaum Associates。 | | 3. | Jöreskog, K. G.、Sörbom, D.(1988)。LISREL 7: A guide to the program and application。Chicago, IL：SPSS Inc。 | | 4. | 林萬億、林振春(1993)。現行公務機關義工人力運用情形之探討。臺北市：行政院研究發展考核委員會。 延伸查詢 | | 5. | 邱皓政(2007)。量化研究與統計分析。臺北市：五南圖書出版股份有限公司。 延伸查詢 | | 6. | Herzberg, Frederich(1966)。Work and the nature of man。The World Publishing Co.。 | | 7. | Barnard, Chester I.(1938)。The Functions of the Executive。Harvard University Press。 | | 8. | Fischer, Lucy Rose、Schaffer, Kay Banister(1993)。Older Volunteers: A Guide to Research and Practice。Sage Publications。 | 其他| 1. | 經濟日報(20150131)。有薪志工假鼓勵員工參與。 延伸查詢 | 圖書論文| 1. | Chapman, T. H.(1985)。Motivation in university student volunteering。Motivating volunteers。Vancouver：Vancouver Volunteer Centre。 | | 2. | Snyder, M.、Clary, E. G.、Stukas, A. A.(2000)。The functional approach to volunteerism。Why we evaluate: Functions of attitudes。Lawrence Erlbaum。 | | 3. | Bowen, D. E.、Schneider, B.(1985)。Boundary-spanning-role employees and the service encounter: some guidelines for management and research。The service encounter。Lexington, MA：Lexington Public Health。 | |