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題名：組織承諾、工作滿足與組織公民行為之研究：各種不同理論模式之比較
書刊名：中山管理評論
作者：林鉦棽
作者(外文)：Lin, Cheng-chen
出版日期：1999
卷期：7:4
頁次：頁1049-1073
主題關鍵詞：組織承諾；工作滿足；組織公民行為；Job satisfaction；Organizational commitment；Organizational citizenship behaviors
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(14) 博士論文(4) 專書(0) 專書論文(1)
  • 排除自我引用排除自我引用:12
  • 共同引用共同引用:0
  • 點閱點閱:92
　　　　　組織公民行為在近年來已經成為組織行為研究的主流之一。依據目前的研 究指出工作滿足與組織承諾為其重要的影響因素之一，但是由於學者基於不同 的理論觀點，而對於組織承諾與工作滿足之間的關係有不一樣的看法，間接地 造成三者之間的影響關係有不同的可能模式。在回顧相關研究後，本研究發現 目前為止並無研究以實證的角度處理此一問題。因此經由對各種不同理論觀點 的分析，本研究提出七種不同的替代模式，並以實證資料驗證各理論模式之正 確性。透過分析結果，本研究發現組織承諾為工作滿足與組織公民行為之共同 影響因素、此一結果支持本研究所提之共同因子模式。基於上述的結果，本研 究就所得的結果分別對學術界及實務界提出相關之解釋與建議。
　　　　　In recent years, the issue of organizational citizenship behaviors has received researchers' attention. However, because of different theoretic perspectives, researchers propose different models to describe the relationship among these variables. After the analysis of LISREL, the present study finds organizational commitment is the common antecedent of job satisfaction and organizational citixenship behaviors. The result supports the common factor model proposing by this paper. Based on the above, this paper offers some suggestions to academic field and practices.
期刊論文
1.Isen, A. M.(1970)。Success, failure, attention and reaction to others: The warm glow of success。Journal of Personality and Social Psychology，15，294-301。  new window
2.Angle, H. L.、Perry, J. L.(1981)。An empirical assessment of organizational organizational commitment and organisational effectiveness。Administrative Science Quarterly，26(1)，1-14。  new window
3.Isen, A. M.、Levin, P. F.(1972)。Effect of feeling good on helping: Cookies and kindness。Journal of Personality and Social Psychology，21，384-388。  new window
4.Bateman, Thomas S.、Strasser, S.(1983)。A cross-lagged regression test of the relationship between job tension and employee satisfaction。Journal of Applied Psychology，68(3)，439-445。  new window
5.Iaffaldano, M. T.、Muchinsky, P. M.(1985)。Job satisfaction and job performance: A metaanalysis。Psychological Bulletin，97(2)，251-273。  new window
6.Brief, A. P.、Burke, M. J.、George, J. M.、Robinson, B. S.、Webster, J.(1988)。Should negative affectivity remain an unmeasured variable in the study of job stress?。Journal of Applied Psychology，73，193-198。  new window
7.Motowidlo, Stephan J.(1984)。Does job satisfaction lead to consideration and personal sensitivity。Academy of Management Journal，27(4)，910-916。  new window
8.Graham, J. W.(1986)。Principled Organizational Dissent: A Theoretical Essay。Research in Organizational Behavior，8，1-52。  new window
9.Farrell, D.、Rusbult, C. E.(1981)。Exchange Variables as Predictors of Job Satisfaction, Job Commitment, and Turnover: The Effects of Rewards, Cost, Alternatives, and Investments。Organizational Behavior and Human Performance，28(1)，78-95。  new window
10.James, L. A.、James, L. R.(1989)。Integrating work environment perceptions: Eexplorations into the measurement of meaning。Journal of Applied Psychology，74，739-751。  new window
11.Bateman, T. S.、Strasser, S.(1984)。A longitudinal analysis of the antecedents of organizational commitment。Academy of Management Journal，27(1)，95-112。  new window
12.O'Reilly, C. A. III、Chatman, J. A.(1986)。Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior。Journal of Applied Psychology，71(3)，492-499。  new window
13.Petty, M. M.、McGee, Gail W.、Cavender, Jerry W.(1984)。A Meta-Analysis of the Relationships Between Individual Job Satisfaction and Individual Performance。Academy of Management Review，9(4)，712-721。  new window
14.Yılmaz, D.、Kılıçoğlu, G.(2013)。Resistance to change and ways of reducing resistance in educational organizations。European Journal of Research on Education，1(1)，14-21。  new window
15.Schwab, D. P.、Cummings, L. L.(1970)。Theories of Performance and Satisfaction: A Review。Industrial Relations: A Journal of Economy and Society，9(4)，408-430。  new window
16.Isen, A. M.、Daubman, K. A.(1984)。The influence of affect on categorization。Journal of Personality and Social Psychology，47(6)，1206-1217。  new window
17.Bateman, Thomas S.、Organ, Dennis W.(1983)。Job Satisfaction and the Good Soldier: The Relationship between Affect and Employee "Citizenship"。Academy of Management Journal，26(4)，587-595。  new window
18.Brief, Arthur P.、Motowidlo, Stephan J.(1986)。Prosocial organizational behaviors。Academy of Management Review，11(4)，710-725。  new window
19.Schnake, M.(1991)。Organizational citizenship: A review, proposed model, and research agenda。Human Relations，44(7)，735-758。  new window
20.Smith, C. Ann、Organ, Dennis W.、Near, Janet P.(1983)。Organizational citizenship behavior: Its nature and antecedents。Journal of Applied Psychology，68(4)，653-663。  new window
21.Van Dyne, Linn、Graham, Jill W.、Dienesch, Richard M.(1994)。Organizational citizenship behavior: construct redefinition, measurement, and validation。Academy of Management Journal，37(4)，765-802。  new window
22.Katz, Daniel(1964)。The Motivational Basis of Organizational Behavior。Behavioral Science，9(2)，131-146。  new window
23.Shore, Lynn McFarlane、Wayne, Sandy J.(1993)。Commitment and Employee Behavior: Comparison of Affective Commitment and Continuance Commitment with Perceived Organizational Support。Journal of Applied Psychology，78(5)，774-780。  new window
24.Anderson, James C.、Gerbing, David W.(1988)。Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach。Psychological Bulletin，103(3)，411-423。  new window
25.Bluedorn, Allen C.(1982)。A unified model of turnover from organizations。Human Relations，35(2)，135-153。  new window
26.Spector, Paul E.(1982)。Behavior in Organizations as a Function of Employee's Locus of Control。Psychological Bulletin，91(3)，482-497。  new window
27.Williams, Larry J.、Hazer, John T.(1986)。Antecedents and consequences of satisfaction and commitment in turnover models: A reanalysis using latent variable structural equation methods。Journal of Applied Psychology，71(2)，219-231。  new window
28.Podsakoff, Philip M.、MacKenzie, Scott B.、Moorman, Robert H.、Fetter, Richard(1990)。Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors。The Leadership Quarterly，1(2)，107-142。  new window
29.Krebs, D. L.(1970)。Altruism: An examination of the concept and a review of the literature。Psychological Bulletin，73(4)，258-302。  new window
30.Organ, Dennis W.(1977)。A reappraisal and reinterpretation of the satisfaction-causes-performance hypothesis。Academy of Management Review，2(1)，46-53。  new window
31.Organ, Dennis W.(1990)。The motivational basis of organizational citizenship behavior。Research in Organizational Behavior，12(1)，43-72。  new window
32.Organ, Dennis W.、Konovsky, Mary A.(1989)。Cognitive Versus Affective Determinants of Organizational Citizenship Behavior。Journal of Applied Psychology，74(1)，157-164。  new window
33.Churchill, Gilbert A. Jr.(1979)。A paradigm for developing better measures of marketing constructs。Journal of Marketing Research，16(1)，64-73。  new window
34.Meyer, John P.、Allen, Natalie J.、Smith, Catherine A.(1993)。Commitment to Organizations and Occupations: Extension and Test of A Three-Component Conceptualization。Journal of Applied Psychology，78(4)，538-551。  new window
35.Steers, Richard M.(1977)。Antecedents and Outcomes of Organizational Commitment。Administrative Science Quarterly，22(1)，46-56。  new window
36.Schwab, D. P.(1980)。Construct Validity in Organizational Behavior。Research in Organizational Behavior，2，3-43。  new window
37.Fisher, Cynthia D.(1980)。On the dubious wisdom of expecting job satisfaction to correlate with performance。The Academy of Management Review，5(4)，607-612。  new window
38.Pearce, J. L.、Gregersen, H. B.(1991)。Task Interdependence and Extra Role Behavior: A Test of the Mediation Effects of Felt Responsibility。Journal of Applied Psychology，76，838-844。  new window
39.Curry, J. P.、Wakefield, D. S.、Price, J. L.、Mueller, C. W.(1986)。On the causal order of job satisfaction and organizational commitment。The Academy of Management Journal，29，847-858。  new window
40.Herman, A. H.(1973)。Are situational contingencies limiting job attitude-job performance relationships?。Organizational Behavior and Human Performance，10，208-224。  new window
41.Lawler, Edward E., III、Porter, Lyman W.(1967)。The Effects of Performance on Job Satisfaction。Industrial Relations，7，20-28。  new window
42.Meyer, J. P.、Allen, N. J.(1987)。A Longitudinal Analysis of the Early Development and Consequences of Organizational Commitment。Canadian Journal of Behavioural Science，19，199-215。  new window
43.Staw, B. M.(1983)。Motivational research versus the art of faculty management。The Review of Higher Education，6，301-321。  new window
會議論文
1.Dossett, D. L.、Suszko, M.(1990)。Re-examining the causal direction of job satisfaction and organizational commitment。The annual meeting of Society for Industrial and Organizational Psychology。Miami, Florida。  new window
圖書
1.Mowday, R. T.、Porter, L.M.、Steers, R.M.(1982)。Employee organizational link ages : The psychology of commitment absenteeism, and turnover。New York：Academic Press。  new window
2.Barnard, Chester I.(1938)。The Functions of the Executive。Harvard University Press。  new window
3.Vroom, Victor Harold(1964)。Work and motivation。John Wiley & Sons, Inc.。  new window
4.Organ, Dennis W.(1988)。Organizational Citizenship Behavior: The Good Soldier Syndrome。Lexington Press。  new window
5.Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。  new window
6.Katz, Daniel、Kahn, Robert L.(1978)。The Social Psychology of Organizations。Wiley：Oxford University Press。  new window
7.Jöreskog, K. G.、Sörbom, D.(1989)。LISREL 7: A Guide to the Program and Application。Chicago, IL：Scientific Software International, Inc.：SPSS Inc。  new window
8.Dickson, W. J.、Roethlisberger, F. J.(1964)。Management and the Worker: an account of a research program conducted by the Western electric company, Hawthorne works, Chicago。Management and the Worker: an account of a research program conducted by the Western electric company, Hawthorne works, Chicago。New York, NY。  new window
圖書論文
1.Locke, E. A.(1976)。The Nature and Causes of Job Satisfaction。Handbook of industrial and organizational psychology。Chicago, IL：Rand McNally Press。  new window
 
 
 
 
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