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題名:訓練需求與員工跳槽傾向關係之研究
作者:沈德裕
作者(外文):Shen, Te-Yu
校院名稱:大葉大學
系所名稱:管理學院博士班
指導教授:毛筱艷
學位類別:博士
出版日期:2011
主題關鍵詞:訓練需求工作滿足組織承諾跳槽傾向training needsjob satisfactionorganizational commitmentturnover intention
原始連結:連回原系統網址new window
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員工訓練需求與跳槽傾向之間的關係尚未能由既有文獻加以解釋,因此,本研究目的旨在以員工的角度來驗證不同的訓練需求與跳槽傾向的關係,並進一步研究與釐清員工滿意度與組織承諾對於訓練需求與跳槽傾向關係之中介效果。
本研究透過問卷調查法,以台灣地區上市上櫃公司為抽樣母體,有效問卷487份,有效問卷回收率89.4%。以驗証性因素分析(confirmatory factor analysis, CFA)確立員工訓練需求等因素構面的建構效度與配適度。並使用線性結構關係模式(linear structure relationship model, LISREL)來分析構面之間的影響。
結果本研究發現:員工的公司專屬訓練需求會影響其跳槽傾向,員工對公司專屬訓練需求愈高則其有跳槽傾向愈低。而員工產業專屬訓練需求與跳槽傾向有顯著的正向關係。員工訓練需求、工作滿足與組織承諾均有顯著的正向關係。組織承諾與工作滿足為訓練需求與跳槽傾向中介變數,兩者均顯示顯著的中介間接效果。人格內外控也增加解釋能力來預測工作者跳槽傾向。
從研究發現中意含企業可透過了解員工訓練需求,並針對員工為何種訓練需求,而採行不同的因應策略,使企業能運用有限的訓練資源,得到最大的資源運用效率。
Prior researches cannot clarify the relationship between training needs and employee’s turnover intention. This study aims at investigating the relationship between different training needs and employee’s turnover based on employee’s viewpoint, and clarify whether job satisfaction and organization commitment are the mediation effect on both training needs and employee’s turnover intention.
The study adopted the questionnaire survey, and 487 effective sampling questionnaire with a 89.4% acceptable samples of Taiwan listing company were collected for analysis. This study established factors dimension of staff training needs to match the construction validity and fit with confirmatory factor analysis (CFA), and also evaluates the relationship among all dimensions with Linear Structure Relationship Model(LISREL).
The main findings are as follows: The company's exclusive training needs can influence and the employee’s turnover intention, the higher the company's exclusive training needs, the lower the employee’s turnover intention. The staff of industry exclusive training needs and turnover intention has a significant positive relationship. Employee’s training needs with both Job satisfaction and organizational commitment have the significant positive relationship respectively. Job satisfaction mediates the relationship between the training needs and turnover intention, and shows a significant indirect effect. Organization commitment is the mediator between training needs and turnover intention, and also tends to have a significant indirect effect. The personal traits have also increased the ability to predict and explain the workers’ turnover intention.
The finding of the study has the contribution that enterprise can adopt different strategy by focusing on evaluating employees’ need and personality trait, and analyzing employees’ different training need, so that enterprise will have the most efficient result with limited resource.
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