| 期刊論文1. | Weimer, David L.(2005)。Institutionalizing Neutrally Competent Policy Analysis: Resources for Promoting Objectivity and Balance in Consolidating Democracies。Policy Studies Journal,33(2),131-146。 | 2. | George, W. R.(1977)。The Retailing of Services: A Challenging Future。Journal of Retailing,53(3),91-95。 | 3. | 黃俊英(20110400)。整合性行銷溝通--強化政策宣導與溝通的利器。文官制度季刊,3(2),1-23。 延伸查詢 | 4. | 黃之棟、黃瑞祺(20101200)。光說不安全是不夠的:美牛風險、管制理論與政策選擇。國家與社會,9,151-188。 延伸查詢 | 5. | 王光旭(20120600)。文官政治認知是否與行政中立行為衝突?2008年臺灣政府文官調查的初探性分析。政治科學論叢,52,117-170。 延伸查詢 | 6. | Kaufman, Herbert(1956)。Emerging Conflicts in the Doctrines of Public Administration。The American Political Science Review,50(4),1057-1073。 | 7. | Meier, Kenneth J.(1997)。Bureaucracy and Democracy: The Case for More Bureaucracy and Less Democracy。Public Administration Review,57(3),193-199。 | 8. | Miller, Gary J.(2000)。Above Politics: Credible Commitment and Efficiency in the Design of Public Agencies。Journal of Public Administration Research and Theory,10(2),289-327。 | 9. | Mintzberg, H.(1996)。Managing Government, Governing Management。Harvard Business Review,74(3),75-83。 | 10. | 王光旭(2010)。行政中立的過去、現在與未來。T&D飛訊,107,1-19。 延伸查詢 | 11. | 陳敦源、黃東益、蕭乃沂、郭思禹(20060600)。官僚回應性與內部顧客關係管理:臺北市政府市長信箱個案研究。行政暨政策學報,42,143-182。 延伸查詢 | 12. | George, William R.(1990)。Internal Marketing and Organizational Behavior: A Partnership in Developing Customer-Conscious Employees at Every Level。Journal of Business Research,20(1),63-70。 | 13. | Wilson, Woodrow(1887)。The Study of Administration。Political Science Quarterly,2(2),197-222。 | 14. | Goodsell, Charles T.(2006)。A New Vision for Public Administration。Public Administration Review,66(4),623-635。 | 15. | 洪綾君、郭昱瑩(2011)。政策管理:政策怎能不行銷?。T&D飛訊,110,1-18。 延伸查詢 | 16. | Grönroos, Christian A.(1984)。A Service Quality Model and its Marketing Implications。European Journal of Marketing,18(4),36-44。 | 17. | Farmbry, K.(2009)。Legacies and Diversity: Postgathering Reflections on Minnowbrook III。Administrative Theory & Praxis,31(1),112-115。 | 18. | Timney, M.(2009)。Parsing the Minnowbrook Tradition。Administrative Theory & Praxis,31(1),97-101。 | 學位論文1. | 謝於純(2013)。危機傳播策略--比較政府處理2009年及2012年美國牛肉事件的危機傳播策略(碩士論文)。國立臺灣大學。 延伸查詢 | 圖書1. | 吳定(2004)。公共政策。臺北:國立空中大學。 延伸查詢 | 2. | Rosenbloom, David H.、Kravchuk, Rovert S.、Clerkin, Richard M.(2009)。Public administration: understanding management, politics, and law in the public sector。McGraw-Hill。 | 3. | Goodsell, C. T.(1983)。The Case for Bureaucracy。Chatham, NJ:Chatham House。 | 4. | Huber, John D.、Shipan, Charles R.(2002)。Deliberate Discretion?: The Institutional Foundations of Bureaucratic Autonomy。Cambridge University Press。 | 5. | Mosher, F. C.(1982)。Democracy and Public Service。New York:Oxford University Press。 | 6. | Frederickson, H. G.、Smith, B.(2003)。Public Administration Theory Primer。Westview Press。 | 7. | Marini, F.(1971)。Toward a New Public Administration。New York:Chandler。 | 8. | Niskanen, W. A.(1971)。Bureaucracy and representative government。Chicago:Aldine Publicating Company。 | 9. | 陳敦源(2005)。民主與官僚:新制度論的觀點。臺北:五南。 延伸查詢 | 10. | Cooper, T. L.(2006)。The Responsible Administrator: An Approach to Ethics for the Administrative Role。 | 11. | Hill, M.(1997)。The Policy Process in the Modern State。London:Prentice Hall。 | 12. | Levine, C. H.、Peters, B. G.、Thompson, F. J.(1990)。Public Administration: Challenges, Choices, Consequences。Glenview:Scott, Foresman。 | 13. | Dahl, Robert Alan(1971)。Polyarchy: Participation and Opposition。Yale University Press。 | 14. | Frederickson, H. George(1997)。The Spirit of Public Administration。Jossey-Bass。 | 15. | Hummel, Ralph P.(1987)。The Bureaucratic Experience。New York:St. Martin's Press。 | 16. | Huber, Gregory Alain(2007)。The Craft of Bureaucratic Neutrality: Interests and Influence in Governmental Regulation of Occupational Safety。Cambridge University Press。 | 其他1. | 陸以正(2009)。美牛假議題薄瑞光說對了,http://www.coolloud.org.tw/node/48661。 延伸查詢 | 圖書論文1. | Caiden, Gerald E.(1996)。The Concept of Neutrality。Democratization and Bureaucratic Neutrality。Macmillan Press Ltd.。 | 2. | Goodsell, C. T.(1990)。Public Administration and the Public Interest。Refounding Public Administration。Sage。 | 3. | Thompson, D. F.(2001)。The Possibility of Administrative Ethics。Classics of Administrative Ethics。Oxford:Westview Press。 | 4. | Rourke, F. E.(1997)。Politics and Bureaucracy: Their Impact on Professionalism。Modern Systems of Government: Exploring the Role of Bureaucrats and Politicians。London:Sage。 | 5. | Helco, H.(1999)。OMB and the Presidency-the Problem of Neutral Competence。Bureaucratic Power in National Policy Making: readings。Boston:Little, Brown。 | |