琉璃工藝是臺灣文化創意產業發展過程中相當突出的一種產業，因為既有新竹等在地的傳統琉璃工藝，又有知名文化人的投入。但是，在琉璃工藝的創作過程中，究竟是藝術家的自我表露，還是因為要行銷各地而有對消費者的同感考量？其中又有何種的內隱知識尚未被完全探討因此，本研究探討神入型同感設計在創作階段（creation process）中運用同感作用（empathy），來達到創意和創新的設計過程。研究目的在於透過琉璃案例探討1）同感作用（聯想、投射、內模仿等）產生的過程與方式；2）創作者運用同感心產生創意的過程與方法；3）琉璃工藝同感設計模式的建構。研究方法以文獻探討、個案研究和深度訪談為主，且針對訪談逐字稿，以紮根理論進行歸納分析。研究結果由紮根理論分析獲得154個同感作用相關概念，並可歸併為17個副範疇及5個主範疇。研究結果得「模擬與移情」、「創作時的生命體驗」、「文化符碼易於同感和聯想」、「現代美學感的精緻化」和「創意形塑與技術的表現」等5個主範疇構成琉璃工藝的同感設計模式。

The glass craft is a quite outstanding industry in the development process of the cultural and creative industry in Taiwan since local traditional glass craft like Hsinchu is involved and renowned cultural talents are engaged in. Do the glass artists express themselves or consider empathy of the consumers because of marketing during the creation process? What kind of tacit knowledge has not been explored completely? Therefore, feeling-into based empathic design is explored in this research to apply empathy to design during the creation process to achieve an innovative and creative design. The purposes of this research via study of glass cases are: 1. to investigate the process and methods of empathy (association, projection and inner imitation, etc.), 2. to explore the process and methods of creators when applying empathy to produce creativity, and 3. to build an empathic design model for the glass craft. Research methods are mainly based on literature review, case study and in-depth interviews. The word by word script from tape recording was analyzed with the grounded theory. The results of the research based on the analysis of the grounded theory render to 154 concepts related to empathy and can be divided into 17 subcategories and 5 main categories. Five major categories consist of simulation and empathy, life experiences during creation, cultural codes susceptible to empathy and association, elaboration of modern aesthetics and innovative shaping and technical performance. These five major categories constitute an empathic design model for the glass craft.