壹、中文部分
元智大學(無日期)。元智大學沿革。[全球資訊網頁]網址：http://www.yzu.edu.tw/intro.php (上網查詢日期2007/05/30)。
元智大學(無日期)。TQM推動狀況。[全球資訊網頁]網址：http://www.yzu.edu.tw/nqa/3.htm (上網查詢日期2007/05/30)。
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品質獎評審委員會工作小組(2006)。第十七屆台灣地區品質獎評審標準參考手冊，經濟部。
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淡江大學(2006)。九十三學年度全面品質管理研習會實錄。未出版。
楊思偉(2000)。高等教育普及化發展模式初探。教育研究資訊，8(4)，頁 17-32楊國賜(2006年3月)。新世紀高等教育的分類、定位與功能。楊朝祥(主持人)，高等教育機構功能、定位與分類。大學分類、評比與品質保證學術研討會，淡江大學。
楊清閔(1999)。知識活動下的人力資源策略，國立政治大學企業管理學系，未出版之碩士論文。
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劉京偉(2000)。知識管理第一本書。台北：商周出版社。
韓志翔、黃秉德與林淑姬(2004)。智慧資本之理論基礎與衡量指標之建構智慧資本理論、政策與實務推廣四年計畫結案報告。未出版。
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