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題名：遠親或是近鄰？社區組織內外網絡對其服務績效的影響
書刊名：臺大社會工作學刊
作者：陳怡伃 引用關係／黃源協 引用關係
作者(外文)：Chen, Yi-yi／Hwang, Yuan-shie
出版日期：2015
卷期：32
頁次：頁1-31
主題關鍵詞：才能；社區發展協會；社會資本；效能；夥伴關係；Competence；Community organization；Social capital；Effectiveness；Partnership
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(8) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:8
  • 共同引用共同引用:310
  • 點閱點閱:135
為了增強服務能量以回應服務對象多元需求，與其他組織合作是社區組織的一項重要生存策略。本研究探討社區組織之網絡關係與服務績效的關係，依據社會資本理論將組織網絡區分為對內（ within-community）及對外（ beyond-community）兩種形式，相關服務績效為效能（ effectiveness）及才能（ competence）兩種類型，控制變項包含領導力（ leadership）、社區能力（ community capacity）及財源等組織因素。研究問題有二：網絡關係是否對績效有關係？社區內、外網絡對各績效類型分別有何影響？本研究為次級資料分析，使用一個臺灣社區發展協會的調查資料，運用多元迴歸分析來驗證研究假設（ N＝570）。分析發現，夥伴關係一般來說有益於社區組織的服務績效，值得政府及民間投入資源加以支持；對外網絡有助於社區組織的效能和才能，超越鄰里範圍的夥伴間相互學習交流，發揮了社會資本的工具性功能；社區內的組織網絡關係未必與效能、才能或二者加總的績效呈現正向關係，其運用宜界定目的並考量社區組織特質。
In response to service users’ multiple needs, and with limited resources, community based organizations (CBOs) are actively involved in organizational networking. However, the theoretical and empirical evidence for the link between networking and performance is scant. This study asks (1) whether networking influences performance of a CBO, and (2) which type of networking, within or beyond the community, is related to performance in terms of effectiveness and competence. This is a secondary data analysis. Multivariate regression models were estimated using data from 570 community development organizations. The results indicated that networking in general is beneficial to performance of a CBO, and that the positive effect is mostly derived from beyond-community partnerships. The effect of within-community partnership remains unclear due to the complex tension among organizations inside a neighborhood of Taiwan. A discussion based on the findings is presented for the best practice of CBOs’ partnership development.
期刊論文
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2.Chaskin, R. J.、Brown, P.、Venkatesh, S.、Vidal, A.(2001)。Building community capacity: A definitional framework and case studies from a comprehensive community initiative。Urban Affairs Review，36(3)，291-323。  new window
3.Mulory, E. A.、Shay, S.(1998)。Motivation and Reward in Nonprofit Interorganizational Collaboration in Low-Income Neighborhoods。Administration and Social Work，22(4)，1-17。  new window
4.Marsh, Robert M.(2003)。Social Capital, Guanxi, and the Road to Democracy in Taiwan。Comparative Sociology，2(4)，575-604。  new window
5.Charles, L. L.、Chambers, L. W.、Cockerill, R.、Jaglal, S.、Brazil, K.、Cohen, C.、Schulman, B.(2005)。Evaluating the effectiveness of community-based dementia care networks: The dementia care networks' study。The Gerontologist，45(4)，456-464。  new window
6.Claiborne, N.、Lawson, H. A.(2005)。An intervention framework for collaboration。Families in Society: The Journal of Contemporary Human Services，86(1)，93-103。  new window
7.Rohe, William M.(2004)。Building Social Capital through Community Development。Journal of the American Planning Association，70(2)，158-164。  new window
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9.熊瑞梅(20140600)。社會資本與信任：東亞社會資本調查的反思。臺灣社會學刊，54，1-30。new window  延伸查詢new window
10.Chan, B.、Bazzoli, G.、Shortell, S. M.、Hasnain-Wynia, R.(2000)。A social capital index for community partnerships。International Quarterly of Community Health Education，20(3)，213-235。  new window
11.Chen, Y.-Y.(2013)。Partnership and performance of community-based organizations: A social network study of Taiwan。Journal of Social Service Research，39(5)，690-703。  new window
12.Fine, B.(2003)。Social capital: The World Bank’s fungible friend。Journal of Agrarian Change，3(4)，586-603。  new window
13.Halseth, G.、Ryser, L. M.(2007)。The deployment of partnerships by the voluntary sector to address service needs m rural and small town Canada。Voluntas: International Journal of Voluntary & Nonprofit Organizations，18(3)，241-265。  new window
14.Hutchinson, J.、Vidal, A. C.、Putnam, R.、Light, I.、de Souza Briggs, X.、Rohe, W. M.(2004)。Using social capital to help integrate planning theory, research, and practice。Journal of the American Planning Association，70(2)，142-192。  new window
15.Jones, J. M.、Crook, W. P.、Webb, J. R.(2007)。Collaboration for the provision of services: A review of the literature。Journal of Community Practice，15(4)，41-71。  new window
16.Marsh, R. M.(2005)。Social capital and democracy in a new democracy。The Sociological Quarterly，46，593-615。  new window
17.Reilly, T.(2001)。Collaboration in action: An uncertain process。Administration in Social Work，25(1)，53-74。  new window
18.Rusch, L.(2010)。Rethinking bridging: Risk and trust in multiracial community organizing。Urban Affairs Review，45，483-506。  new window
19.Staber, U.(2006)。Social capital processes in cross cultural management。Methodes du Capital Social en Management Cross-Culturel，6(2)，189-203。  new window
20.王仕圖(20070200)。社區型非營利組織資源動員與整合：以社區發展協會為例。臺灣社會福利學刊，5(2)，103-137。new window  延伸查詢new window
21.Chaskin, R. J.、Goerge, R. M.、Skyles, A.、Guiltinan, S.(2006)。Measuring Social Capital: An Exploration in Community-Reasuresh Partnership。Journal of Community Psychology，34(4)，489-514。  new window
22.McNeely, J.(1999)。Community Building。Journal of Community Psychology，27(6)，741-750。  new window
23.Provan, K. G.、Sebastian, J. G.(1998)。Networks within Networks: Service Link Overlap, Organizational Cliques, and Network Effectiveness。Academy of Management Journal，41(4)，453-463。  new window
24.黃源協(19990900)。福利社區化的迷思與省思--以鹿港實驗計畫為例。社區發展季刊，87，121-134。new window  延伸查詢new window
25.賴兩陽(20100600)。地方政治人物對推動社區工作的影響性分析：桃園縣觀音鄉社區工作者的觀點。社會政策與社會工作學刊，14(1)，39-79。new window  延伸查詢new window
26.施教裕(19990900)。埔里福利社區化的工作和檢討。社區發展季刊，87，72-109。new window  延伸查詢new window
27.Hansen, Morten T.(1999)。The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits。Administrative Science Quarterly，44(1)，82-111。  new window
28.黃源協、劉素珍、莊俐昕、林信廷(20100300)。社區社會資本與社區發展關聯性之研究。公共行政學報，34，29-75。new window  延伸查詢new window
29.Putnam, Robert D.(1995)。Bowling Alone: America's Declining Social Capital。Journal of Democracy，6(1)，65-78。  new window
30.黃源協、劉素珍(20090600)。社會資本對臺灣社區發展之政策意涵。行政暨政策學報，48，155-191。new window  延伸查詢new window
31.Adler, Paul S.、Kwon, Seok-Woo(2002)。Social Capital: Prospects for A New Concept。The Academy of Management Review，27(1)，17-40。  new window
32.Nahapiet, Janine、Ghoshal, Sumantra(1998)。Social capital, intellectual capital, and the organizational advantage。Academy of Management Review，23(2)，242-266。  new window
33.王仕圖(20130600)。非營利組織在社區照顧服務的協調合作：以社區照顧關懷據點為例。臺大社會工作學刊，27，185-228。new window  延伸查詢new window
34.黃源協、莊俐昕、劉素珍(20110600)。社區社會資本的促成、阻礙因素及其發展策略：社區領導者觀點之分析。行政暨政策學報，52，87-130。new window  延伸查詢new window
35.Cohen, Wesley M.、Levinthal, Daniel A.(1990)。Absorptive Capacity: A New Perspective on Learning an Innovation。Administrative Science Quarterly，35(1)，128-152。  new window
36.Agnitsh, K.、Flora, J.、Ryan, V.(2006)。Bonding and bridging capital: The interactive effects on community action。Community Development，37(1)，36-51。  new window
研究報告
1.黃源協(2011)。成長或發展？社區能力與社區生活品質之研究。  延伸查詢new window
圖書
1.Kretzman, J.、McKnight, J. L.(1993)。Building Communities from the Inside Out: Centre for Urban Affairs and Policy Research。Chicago。  new window
2.李易駿(2013)。當代社區工作：計畫與發展實務。臺北：雙葉書廊。  延伸查詢new window
3.林勝義(2014)。社區工作。台北：五南。  延伸查詢new window
4.Green, G. P.、Haines, A.(2008)。Asset building and community development。Sage。  new window
5.黃源協(2014)。社會工作管理。臺北：雙葉書廊有限公司。new window  延伸查詢new window
6.Gittell, Ross J.、Vidal, Avis C.(1998)。Community Organizing: Building Social Capital as a Development Strategy。Sage Publications。  new window
7.Putnam, Robert D.(2000)。Bowling Alone: The Collapse and Revival of American Community。Simon & Schuster。  new window
8.Hair, J. F.、Anderson, R. E.、Tatham, R.、Black, W. C.、Babin, B. J.(2010)。Multivariate Data Analysis with Readings。Prentice Hall International。  new window
圖書論文
1.Morrison, J.(2004)。Service coordination: Practical concerns for community practitioners。The Handbook of Community Practice。Thousand Oaks, CA：Sage。  new window
2.Schultz, D. A.(2002)。The phenomenology of democracy: Putnam, pluralism, and voluntary associations。Social capital: Critical perspectives on community and “Bowling alone”。New York, NY：New York University Press。  new window
 
 
 
 
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