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題名:關係學習、關係記憶與組織學習能力之研究
作者:謝宜君 引用關係
作者(外文):Hsieh, Yi-Chun
校院名稱:大葉大學
系所名稱:管理研究所博士班
指導教授:方世榮
學位類別:博士
出版日期:2004
主題關鍵詞:關係學習關係記憶組織學習能力relationship learningrelationship memoryorganizational learning capability
原始連結:連回原系統網址new window
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隨著環境的競爭激烈與知識的流動特質,學習不僅是一個組織內現象,同時也是一種組織間現象。有效的組織間學習,包含組織的學習能力以及組織的意願,透過「關係」的存在,將會促使組織之間產生分享的意願,有助於組織知識的累積與移轉。本研究根據「學習-記憶-能力」的研究架構,將組織學習的範疇由組織內的學習擴大至組織間學習,探討組織夥伴如何透過關係學習、關係記憶影響組織內部的學習能力。本研究針對台灣95家育成中心的進駐廠商進行調查,問卷發收期間為2006年6月5日至7月10日,總計發出550份問卷並回收有效問卷249份。
研究結果發現:關係學習對關係記憶、關係記憶對組織學習能力的塑造、關係學習對組織學習能力的塑造均具有顯著正向的關係;而關係記憶對關係學習、組織學習能力的塑造具有中介效果。此外,關係學習活動中的知識散播對於各種不同的記憶形式、關係記憶中的認知觀感與潛移轉化等記憶形式對於組織學習能力的塑造、關係學習中的知識散播與資訊分享對於組織學習能力的塑造,均存在顯著的正向影響。根據研究結果,本文提出理論與管理意涵,並針對未來的研究提出建議。
In a knowledge-based economy, knowledge is the motivation of remaining sustainable competitive advantage. Due to the highly competitive environment and the fluid property of knowledge, the organizational learning is demonstrated not only by intraorganizational learning but also by interorganizational learning. An effective interorganizational learning consists of interorganizational learning competence and interorganizational willingness. The relationship among networking organizations is the key factor in facilitating the willing to share knowledge, and promoting the dissemination and accumulation of knowledge.
On the basis of the relationship among leaning, memory, and capability, this study attempted to examine the impact of relationship learning and relationship memory on organizational learning capability by expanding organizational learning from internal learning system into external learning activities. This research focused the investigation on the firms which have signed the contract with the Incubation Centers for Small and Medium Enterprise Administration (SMEA), Ministry of Economics Affairs (MOEA). From June to July 2006, a total of 550 questionnaires were distributed, and 249 effective samples were collected during this period.
The major findings of the study are as follows. Relationship learning is positively related to relationship memory. Relationship memory is positively associated with the formation of organizational learning capability. And there is significantly positive relationship between relationship learning and organizational learning capability. At the same time, relationship memory serves as a mediating factor between relationship learning and organizational learning capability. Furthermore, the knowledge dissemination of relationship learning has significantly positive impact on various types of memory. The cognitive perception and potential transformation of relationship memory have significantly positive impact on the formation of organizational learning capability. And the knowledge dissemination and information sharing of relationship learning have significantly positive impact on the formation of organizational learning capability. According to the study results, the theoretical, managerial implications and suggestions for future research are discussed and provided.
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