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題名:企業員工知識分享效能之質性研究--以知識接收者的觀點
書刊名:人力資源管理學報
作者:陳家聲 引用關係方文昌 引用關係蔡儀華
作者(外文):Chen, Chia-shenFang, Wen-changTsai, Yi-hua
出版日期:2005
卷期:5:1
頁次:頁29-51
主題關鍵詞:知識分享員工效能知識接收者作業核心紮根理論Knowledge sharingEmployee effectivenessThe knowledge receiverThe operating coreGrounded theory
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(9) 博士論文(6) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:8
  • 共同引用共同引用:153
  • 點閱點閱:108
知識資源的策略性管理是持續競爭優勢的關鍵,其中,知識分享更被視為最基本的動力所在;然而,眾人的焦點大多放在知識擁有者身上,相對地,知識接收者一方的心路歷程,卻一直被忽略。因此,本論文嘗試以紮根理論研究法,由知識接收者的觀點來解析「企業員工知識分享效能」這塊待開發領域。研究資料的蒐集是遵循理論抽樣的原則,共計選取了123名來自大規模企業的第一線主管及員工,經由各項訪談結果譯碼而得。研究結果顯示:員工的組織變項及完成任務所需的知識類型均將影響其所接觸與使用的知識分享媒介,並且會直接和間接地影響到個人所能增進的各項員工效能。
The strategic management of knowledge resources is one of the key factors for sustainable competitive advantages. In particular, knowledge sharing is perceived to be the most essential process for knowledge management, and most of these activities focus on the person who holds the knowledge to be shared. However, the other side of the knowledge sharing, the experiences and feelings of knowledge receiver has been largely neglected. Therefore, the purpose of this study was to investigate the knowledge sharing process and its related factors from the knowledge receiver's perspective. Data was collected from individual interviews based on grounded theory research designs. A total of 123 employees who work for the operating core of large-scale firm were chosen by theoretical sampling to participate in this study. The results indicate: how to use knowledge sharing media is under the influence of both organizational conditions which employee reside and knowledge types what employee need. And then, the kind and degree of employee effectiveness are under the influence of the way to use knowledge sharing media.
期刊論文
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14.Ruggles, Rudy(1998)。The State of The Notion: Knowledge Management in Practice。California Management Review,40(3),80-89。  new window
15.陳家聲、方文昌、蔡儀華(20050300)。企業員工知識分享效能之質性研究--以知識接收者的觀點。人力資源管理學報,5(1),29-51。new window  延伸查詢new window
16.Hendriks, P.(1999)。Why share knowledge? The influence of ICT on the motivation for knowledge sharing。Knowledge and process management,6(2),91-100。  new window
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會議論文
1.陳家聲、蘇建勳、戴芸(2001)。研發機構知識管理之個案研究。2001人力資源論文發表會,中華民國人力資源發展協會 。  延伸查詢new window
學位論文
1.林道欽(2002)。領導型態與員工效能之研究--以台灣南區郵政管理局為例(碩士論文)。國立中山大學,高雄。  延伸查詢new window
2.夏侯欣鵬(2000)。信任與權力對組織內知識分享意願影響之研究--以銀行放款部門主管為例(博士論文)。國立政治大學。new window  延伸查詢new window
圖書
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