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題名：員工涉入模式之探討--多面向之觀點
書刊名：人力資源管理學報
作者：林文寶 引用關係
作者(外文)：Lin, Wen-bao
出版日期：2005
卷期：5:4
頁次：頁35-54
主題關鍵詞：員工涉入；組織氣侯；內部行銷；人格特質；Employee involvement；Organizational climate；Internal marketing；Personality traits
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(1) 專書(0) 專書論文(0)
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  • 共同引用共同引用:446
  • 點閱點閱:33
本研究以多面向的觀點探討影響員工涉入的前因變項，也就是從人格特質的個體特徵、華人社會關係導向觀點的組織氣候和內部行銷等三個層面探討對員工涉入的關係與影響性。母體選擇臺灣金融控股前五大集團之企業各一家，五家公司各發出200份問卷，合計有效回收342份，有效回收率為34.2％。實證研究結果：高度的內部行銷作為對於員工涉入為正向的影響作用；低度的內部行銷作為對於員工涉入為反向的影響作用；情感性關係對員工涉入為顯著且正向的影響關係；內控型比外控型人格特質的員工，在員工涉入程度上表現較高。
This research explores the cause variables which affet employee involvement via diverse orientations. That is to say, it studies the relationship and effect of individual characteristic of personality traits, organizational climate of perspective of Chinese society relationship orientation, and internal marketing upon employee involvement. The population is based upon five companies from the top five Taiwan financial holding groups in Taiwan. The research distributed 200 copies of questionnaire to each company. The number of valid returns was 342, the valid return rate was 34.2%. According to the empirical research finding, high-intensity internal marketing generates positive impact upon employee involvement and low-intensity internal marketing results in negative impact upon employee involvement; the effect of sentiment relationship upon employee involvement is prominent and positive; employees with personality traits of internal control reveal higher level of involvement than those with external control.
Other
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期刊論文
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16.Bozionelos, Nikos(2004)。The big five of personality and work involvement。Journal of Managerial Psychology，19(1)，69-81。  new window
17.Spector, Paul E.(1982)。Behavior in Organizations as a Function of Employee's Locus of Control。Psychological Bulletin，91(3)，482-497。  new window
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4.Berry, L. L.、Parasuraman, A.、Zeithaml, V. A.(1991)。Marketing Services: Competing through Quality。New York：The Free Press。  new window
5.Grönroos, Christian(1990)。Service management and marketing: managing the moments of truth service competition。Lexington Books。  new window
6.Kotler, Philip(1996)。Marketing Management: Analysis, Planning, Implementation, and Control。Prentice-Hall, Inc.。  new window
7.Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。  new window
其他
1.余伯泉(1993)。工具性關係與情感性關係：一家國營企業的個案研究。  延伸查詢new window
2.鄭伯壎、姜定宇、鄭弘岳(2003)。組織行為研究在台灣--三十年回顧與展望。  延伸查詢new window
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5.Basu, V., Edward Hartono., Leder, A. L., & Sethi Vijay.(2002)。The impact of organizational commitment, senior, management involvement and team involvement on strategic information systems planning。  new window
6.Bernardi, A. R.(1997)。The relationships among locus of control, perceptions of stress and performance。  new window
7.Boone, C., Brabander, B. D., & Hellemans, J.(2000)。Research note: CEO locus of control and small firm performance。  new window
8.Churchill, G. A., Ford, N. M., & Walker, O. C.(1997)。Sales force management。  new window
9.Chung, W. K., & Hamilton, G. G.(2001)。Guanxi, trustworthiness and the embeddedness on Chinese business practices。  new window
10.Cohen, A.(1996)。On the discriminant validity of the meyer and alien measure of organizational commitment: How does it fit with the work commitment construct?。  new window
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12.Davis, R. V. Tim.(2001)。Integrating internal marketing with participative management。  new window
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19.James, L. R., Joyce, W. F., & Slocum, J. W.(1988)。Comment: Organizations do not cognize。  new window
20.Johnson, E. M., & Seymour, D. T.(1985)。The impact of cross selling on the service encounter in retail banking。  new window
21.Joseph, W. B.(1996)。Internal marketing buyds service quality。  new window
22.Judge, Q. William, Jr., & Stahl, M. J.(1995)。Middle-manager effort in strategy implementation: A multinational perspective。  new window
23.Kanter, R. M.(1977)。Man and woman of the corporation。  new window
24.Lawler, E. E. III.(1988)。Choosing an in involvement strategy。  new window
25.Locke, E. A., & Schweiger, D. M.(1979)。Participation in decision-marking: One more look。  new window
26.Marks, M. L., Mirvis ,P. H., Hackett, E. J., & Grady, J. F. Jr.(1986)。Employee participation in a quality circle program: Impact on quality of work life, productivity and absenteeism。  new window
27.McMahan, C. G., Bell, P. M., & Virick, M.(1998)。Strategic human resource management: Employee involvement, diversity and international issues。  new window
28.Mellor, S.(1992)。The influence of layoff severity on post-layoff union commitment among survivors: The moderating effect of the perceived legitimacy of a layoff account。  new window
29.Mitchell, T. R.(1973)。Motivation and participation: An integration。  new window
30.Mudrack, E. P.(2004)。Job involvement, obsessive-compulsive personality traits and workaholic behavioral tendencies。  new window
31.Oliver, R. L., & Anderson, E.(1994)。An empirical test of the consequences of behavior and outcome-based sales control systems。  new window
32.Sagie, A., & Koslowsky M.(1998)。Extra-and intra-organizational work values and behavior A multiple-level model。  new window
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圖書論文
1.George, W. R.、Grönroos, C.(1989)。Developing Customer-Conscious Employee at Every Level Internal Marketing。Handbook of Services Marketing。New York, NY：AMACOM。  new window
2.黃光國(19880000)。中國人的權力遊戲。中國人的心理。臺北：桂冠。new window  延伸查詢new window
3.楊國樞(1993)。中國人的社會取向：社會互動的觀點。中國人的心理--理念與方法篇。台北：桂冠圖書公司。new window  延伸查詢new window
 
 
 
 
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