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題名：領隊人格特質、印象管理策略與領隊品質、收入之研究：以團體套裝旅遊為例
書刊名：觀光休閒學報
作者：楊君琦 引用關係／蘇哲仁 引用關係／楊謹行
作者(外文)：Yang, Chun-chi／Su, Che-jen／Yang, Jin-hsing
出版日期：2009
卷期：15:1
頁次：頁49-68
主題關鍵詞：自我監控；權術主義；印象管理策略；領隊品質；收入；Self-monitoring；Machiavellianism；Impression management；Leader quality；Income
原始連結：連回原系統網址new window
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  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:95
  • 點閱點閱:63
期刊論文
1.Vogt, C. A.、Fesenmaier, D. R.(1995)。Tourists and Retailers' Perceptions of Services。Annals of Tourism Research，22(4)，763-780。  new window
2.陳光偉、李佩芬、陳嵩(20070600)。自我監控能力、適應性銷售行為、銷售績效之關聯性。臺灣銀行季刊，58(2)，170-185。new window  延伸查詢new window
3.Stevens, C. K.、Kristof, A. L.(1995)。Making the Right Impression: A Field Study of Applicant Impression Management during Job Interviews。Journal of Applied Psychology，80(5)，587-606。  new window
4.Wang, K. C.、Hsieh, A. T.、Chou, S. H.、Lin, Y. S.(2007)。GPTCCC: An instrument for measuring group package tour service。Tourism Management，28(2)，361-376。  new window
5.Bozeman, D. P.、Kacmar, K. M.(1997)。A cybernetic model of impression management processes in organizations。Organizational Behavior and Human Decision Processes，69(1)，9-30。  new window
6.Wayne, S. J.、Liden, R. C.(1995)。Effects on impression management on performance ratings: A longgitudinal study。Academy of Management Journal，38(1)，232-260。  new window
7.Bolino, M. C.、Turnley, W. H.(2003)。More than One Way to Make an Impression: Exploring profiles of Impression Management。Journal of Management，29(2)，141-160。  new window
8.Turnley, W. H.、Bolino, M. C.(2001)。Achieving Desired Images While Avoiding Undesired Images: Exploring the Role of Self Monitoring in Impression Management。Journal of Applied Psychology，86(2)，351-360。  new window
9.Wang, Kuo-Ching、Hsieh, An-Tien、Huan, Tzung-Cheng(2000)。Critical service features in group package tour: An exploratory research。Tourism Management，21(2)，177-189。  new window
10.Wang, K. C.、Hsieh, A. T.、Chen, W. Y.(2002)。Is the tour leader an effective endorser for group package tour brochures?。Tourism Management，23(5)，489-498。  new window
11.吳宗瓊、劉瓊如(20080800)。旅遊紀念品購買行為的解析與探索--記憶在地特色vs旅遊伴手禮。觀光休閒學報，14(2)，189-212。new window  延伸查詢new window
12.Wayne, S. J.、Liden, R. C.、Graf, I. K.、Ferris, G. R.(1997)。The Role of Upward Influence Tactics in Human Resource Decisions。Personnel Psychology，50(4)，979-1006。  new window
13.Lennox, R. D.、Wolfe, R. N.(1984)。Revision of the self-monitoring scale。Journal of Personality and Social Psychology，46(6)，1349-1364。  new window
14.諸承明、戚樹誠、李長貴(19981200)。薪資要素、任務特性、與員工態度之關聯性研究--「薪資設計兩構面情境模式」之理論與實證。管理學報，15(4)，561-585。new window  延伸查詢new window
15.Judge, Timothy A.、Ferris, Gerald R.(1993)。Social context of performance evaluation decisions。Academy of Management Journal，36(1)，80-105。  new window
16.Garbarino, Ellen、Johnson, Mark S.(19990400)。The Different Roles of Satisfaction, Trust, and Commitment in Consumer Relationships。Journal of Marketing，63(2)，70-87。  new window
17.Kipnis, D.、Schmidt, S. M.、Wilkinson, I. F.(1980)。Intraorganizational influence tactics: Explorations in getting one's way。Journal of Applied Psychology，65(4)，440-452。  new window
18.Gardner, W. L.、Martinko, M. J.(1988)。Impression management in organizations。Journal of Management，14(2)，321-338。  new window
19.Liden, R. C.、Mitchell, T. R.(1988)。Ingratiatory Behaviors in Organizational Settings。Academy of Management Review，13(4)，572-587。  new window
20.Rao, Asho、Schmidt, Stuart M.、Murray, Lyanda H.(1995)。Upward Impression Management: Goals, Influence Strategies, and Consequences。Human Relations，48(2)，147-167。  new window
21.Wayne, S. J.、Ferris, G. R.(1990)。Influence Tactics, Affect, and Exchange Quality in Supervisor-Subordinate Interactions: A Laboratory Experiment and Field Study。Journal of Applied Psychology，75(5)，487-499。  new window
22.吳宗祐、鄭伯壎(20061000)。難應付客戶頻次、知覺服務訓練效用兩者及情緒勞動與情緒耗竭之關係--「資源保存理論」的觀點。管理學報，23(5)，581-599。new window  延伸查詢new window
23.Fuller, J. B.、Barnett, T.、Hester, K.、Relyea, C.、Frey, L.(2007)。An exploratory examination of voice behavior from an impression management perspective。Journal of Managerial Issues，19(1)，134-151。  new window
24.Anderson, James C.、Gerbing, David W.(1988)。Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach。Psychological Bulletin，103(3)，411-423。  new window
25.蘇哲仁(2004)。組織購買決策中人際影響策略之比較研究。管理學報，21(5)，593-610。new window  延伸查詢new window
26.Bolino, M. C.、Turnley, W. H.(1999)。Measuring Impression Management in Organizations: A Scale Development Based on the Jones and Pittman Taxonomy。Organizational Research Methods，2(2)，187-206。  new window
27.Brooks, B.(2002)。Never Underestimate the Power of Your First Impression。American Salesman，47(4)，3-5。  new window
28.Crane, E.、Crane, F. G.(2002)。Usage and Effectiveness of Impression Management Strategies in Organizational Settings。Journal of Group Psychotherapy, Psychodrama & Sociometry，55(1)，25-34。  new window
29.Fandt, P. M.、Ferris, G. R.(1990)。The Management of Information and Impression: When Employees Behave Opportunistically。Organization Behavior and Human Decision Processes，45，140-158。  new window
30.Feldman, J. M.(1986)。A Note on the Statistical Correction of Halo Error。Journal of Applied Psychology，71(1)，173-176。  new window
31.Gilbert, D. T.、Jones, E. E.(1986)。Exemplification: The Self-presentation of Moral Character。Journal of Personality，54(3)，593-615。  new window
32.Johnson, M. D.、Nilsson, L.(2003)。The Importance of Reliability and Customization from Goods to Services。Quality Management Journal，10(1)，8-19。  new window
33.Jones, E. E.、Baumeister, R. F.(1976)。The Self-monitor Looks at the Ingratiator。Journal of Personality，44(4)，654-674。  new window
34.Rosenfeld, P.(1997)。Impression Management, Fairness and the Employment Interview。Journal of Business Ethics，16(8)，801-808。  new window
35.Rudman, L. A.(1998)。Self-promotion As a Risk Factor for Women: The Costs & Benefits of Counterstereotypical Impression Management。Journal of Personality & Social Psychology，74(3)，629-645。  new window
會議論文
1.蘇哲仁、楊謹行、林冠志(2008)。印象管理之研究：以GPT領隊、團員為例150-167。  延伸查詢new window
圖書
1.Christie, R.、Geis, F. L.(1970)。Studies in Machiavellianism。New York：Academic Press。  new window
2.Goffman, Ervin(1959)。The Presentation of the Self in Everyday Life。New York：Doubleday Anchor。  new window
3.Bentler, P. M.、Wu, E. J. C.(1993)。EQS/Windows user's guide。Los Angeles, CA：BMDP Statistical Software。  new window
4.Feldman, D. C.、Klich, N. R.(1991)。Impression Management and Career Strategies。Applied Impression Management。Newbury Park, CA。  new window
5.Jones, E. E.(1965)。Ingratiation: A Social Psychological Analysis。Ingratiation: A Social Psychological Analysis。New York, NY。  new window
6.Robbins, S. P.(2002)。Rganizational Behavior。Rganizational Behavior。NJ。  new window
其他
1.觀光局(2008)。96年國人旅遊狀況調查報告，臺北。  延伸查詢new window
圖書論文
1.Jones, Edward E.、Pittman, Thane S.(1982)。Toward a general theory of strategic self-presentation。Psychological perspectives on the self。Hillsdale, New Jersey：Erlbaum。  new window
 
 
 
 
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