工程技術顧問業工程師組織公民行為之研究__臺灣人文及社會科學引文索引資料庫

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題名：	工程技術顧問業工程師組織公民行為之研究
書刊名：	品質學報
作者：	池文海／林憬／李翠華
作者(外文)：	Chih, Wen-hai／Lin, Ching／Lee, Chui-hua
出版日期：	2010
卷期：	17:5
頁次：	頁339-363
主題關鍵詞：	工作壓力；工作投入；工作滿足；組織承諾；組織公民行為；Job stress；Job involvement；Job satisfaction；Organization commitment；Organizational citizenship behavior
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0) 排除自我引用:1 共同引用:0 點閱:80

摘要多年來偶爾會有工程災害的問題，試想工程技術顧問業之管理者，如果能促進工程師展現自發、利他助人的組織公民行為的話，應可以提昇工程品質與安全。本研究檢測國內工程技術顧問業之工程師的工作壓力、工作投入、工作滿足、組織承諾等四種工作態度對組織公民行為的影響力。經由649 個工程師並採用結構方程模式進行驗證，研究結果得知：工作投入對組織公民行為的總影響效果最高，其次為組織承諾與工作滿足，而工作壓力則是有負向影響效果。研究顯示在工程技術顧問業中透過工程師工作投入的提昇、組織承諾的建立與減輕工程師的工作壓力，以引導工程師組織公民行為有其必要性。本文試圖發掘工程師自發性的認同公司、盡職行為、人際間的和諧、保護公司資源之影響因素，以提供國內工程技術顧問業者在實務上的參考依據，並幫助制定有效之營運策略。

以文找文

Abstract Occasionally, there have been the problems of the engineering disaster for a long time. The quality and security of engineering improves, if the managers of engineering technology consultant industry encourage engineers display the organizational citizenship behavior, such as voluntary performance and altruistic helping. The research examines the influences of job stress, job involvement, job satisfaction, and organization commitment on organizational citizenship for engineers of domestic engineering technology consultant industry. This study collected 649 engineers and adopted Structural Equation Modeling (SEM) to test proposed model. The results indicate that the most, second, and third significant total effect on organizational citizenship behavior are job involvement, organization commitment, and job satisfaction, respectively. However, job stresses has negatively significant effect on organizational citizenship behavior.

以文找文

Other
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期刊論文
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其他
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