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題名：工作要求、工作資源、工作家庭衝突與其影響：探討個人工作家庭區隔偏好之干擾效果
作者：劉雯中
作者(外文)：Wen Chung Liu
校院名稱：國立中央大學
系所名稱：人力資源管理研究所
指導教授：劉念琪
學位類別：博士
出版日期：2014
主題關鍵詞：工作要求-資源模式；工作家庭衝突；工作滿意；生活滿意；個人工作家庭區隔偏好；Job Demands-Resources model；Work Family Conflict；Job Satisfaction；Life Satisfaction；individuals’ preference for segementation
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從過去與工作家庭資源相關實證發現，資源對工作家庭衝突的影響結果是混淆的且不一致，因為過往研究並沒有區分不同資源種類對工作家庭衝突之影響，本研究試著從疆域理論發現不同資源種類的影響結果，也發現過去研究並無探討員工個人區隔偏好在不同資源種類的交互作用下，影響工作家庭衝突帶來的結果，同時也探討當組織提供不同類型的工作資源與個人在工作家庭區隔偏好有不一致的情形時，對於工作家庭衝突又有何種影響性。經階層廻歸分析967份有效問卷樣本中發現，整體工作家庭衝突對工作與生活滿意仍有顯著的負向關係，工作資源在工作家庭衝突上的影響無論是來自工作干擾家庭或家庭干擾工作，均有顯著負向影響，一般資源仍與工作家庭衝突有顯著負向關係，區隔資源只與工作-家庭衝突有顯著負向關係，而整合資源與工作家庭衝突有顯著正向關係。若深入探討因個人在工作家庭區隔偏好的效果，會因為個人的區隔偏好增強，而強化區隔資源對工作家庭衝突的負向關係，整合資源與區隔偏好所產生的交互作用強化整合資源與工作家庭衝突的正向關係。區隔資源產生正向的外溢效果，並非因產生角色模糊而造成角色壓力，若是整合資源，容易造成角色混淆產生負向的外溢效果，僅管個人偏好工作家庭區隔，整合資源與個人偏好的配適效果仍無法有效降低工作家庭衝突。
The empirical findings associated with the job and family resource from the past show that the result of what resource has influenced the work and family conflict is confusing and inconsistent; this is because these previous studies did not distinguish the influences of the work and family conflict among the various resources types. This study tries to find out how the different types of resources affect the results from the frontier theory; along with the finding that the past research did not investigate under the interaction of the individual employee personal preference in the different segment of the resource, how it influences the work and family conflict. Simultaneously, this study also discusses when the organization providing different types of job resources and the individuals’ preference for segmentation is inconsistence under work and family, how will it impacts the work and family conflict.
Based on the hierarchical regression analysis of 967 copies of valid questionnaire, the overall work family conflict on job and life satisfaction remains a significant negative relationship, the impact of job resources on work family conflict, whether from work interfere with family or family interfere with the work, both have a significant negative impact, the general resources and work amily conflict is still a significant negative relationship, segmentation resources only to work family conflict has significant negative relationship, and the integration of resources and work family conflict has significant positive relationship.
If further study the effects of the individuals’ preference for segmentation, the enhancement of this preference will strengthen the negative relationship between the segmentation resource and the work family conflict. The interaction from the integration of resources and the preference for segmentation enhances the positive relationship on the integration of resources and work family conflict. Segmentation resource generates positive spillover effect, and this doesn’t cause the role stress by the role ambiguity; if it’s the integrated resource, it is likely to cause the confusion of roles and has negative spillover effect to personal preference. Despite the individual prefers the work and family segmentation, the integrated resources and personal preference of the fitting effect still not effectively reduce the work family conflict.
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