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題名:探討影響用戶網路沉浸經驗之因素與沉浸結果--以背包客站為例
書刊名:休閒觀光與運動健康學報
作者:顏伊曼潘澤仁 引用關係
作者(外文):Yan, I-munPan, Tze-jen
出版日期:2014
卷期:4:4
頁次:頁22-41
主題關鍵詞:沉浸行為改變觀光目的地FlowBehavioral changeTourist destination
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:1254
  • 點閱點閱:32
儘管過去學者致力研究人們在各種活動的沉浸經驗,甚至已建構出沉浸的模型和特徵,但多數的研究僅著重於一般用戶使用網際網路的經驗。目前針對用戶使用單一類型旅遊網站(如:自助旅遊網站)蒐集資訊時所造成的沉浸經驗,且此沉浸體驗是否會對用戶後續學習態度及行為造成影響之相關研究卻相對稀少。故,本研究旨在了解(1)自助旅行者在瀏覽自助旅遊網站時的沉浸經驗;(2)探討影響用戶沉浸之因素;(3)此沉浸經驗是否會改變或影響其後續學習態度及行為。本研究採用Wu and Chang(2005)針對旅遊網站所發展之問卷,以線性結構模式對假設進行驗證,並從有效問卷中篩選符合沉浸經驗之樣本進行深度訪談,藉此了解沉浸對其後續行為產生的影響和改變。研究結果顯示:一、在自助旅行網站中,互動是影響沉浸的關鍵因素;二、當用戶在網站經歷沉浸,他們會想多了解更多網站介紹的資訊;三、沉浸似乎會導致態度和行為的改變,包括查詢更多的信息,甚至前往拜訪該目的地。
Although many studies have investigated flow experiences in various activities and even developed a model and characteristics of flow, most of them focus on experiences in general Internet usage activities. So far, little research has probed into the flow experience during information search on a specific category of websites (e.g. backpacker websites). Findings about whether flow experience has an effect on users' subsequent learning attitude and behavior are very limited. Hence, the objectives of this study were to explore (1) backpackers' flow experience during browsing the tour website, (2) factors affecting their flow, and (3) whether the flow experience has changed or affected their subsequent learning attitude and behavior. In this study, the questionnaire developed by Wu and Chang (2005) for tour websites was used, and hypotheses were examined using LISREL. To gain an insight into whether flow affects subsequent behavior, participants with flow experiences were selected from the sample for an in-depth interview. Results showed (1) interaction on the website was a key factor of flow; (2) users with flow experiences had greater interest in accessing more information from the website; (3) flow could lead to changes in attitude and behavior, including seeking more information and even visiting the tourist destination.
期刊論文
1.楊政樺、陳光華、李佳如(20071000)。以Rasch模式探討自助旅行者之海外旅遊阻礙感認知。休閒暨觀光產業研究,2(1),1-26。new window  延伸查詢new window
2.蘇慧捷(20021000)。自助旅遊者資訊尋求與資訊使用行為之探討。圖書館學與資訊科學,28(2),49-71。new window  延伸查詢new window
3.Maria, S.、Ruiz, S.、Munuera, J. L.(2005)。Effects of Interactivity in a Web Site。Journal of Advertising,34(3),31-45。  new window
4.傅豐玲、周逸衡、李國志(20041200)。消費者網路資訊搜尋行為之研究--以自助旅行為例。資管評論,13,125-153。  延伸查詢new window
5.Wu, J. J.、Chang, Y. S.(2005)。Towards understanding members' interactivity, trust, and flow in online travel community。Industrial Management & Data Systems,105(7),937-954。  new window
6.Lagace, R. R.、Dahlstrom, R.、Gassenheimer, J. B.(1991)。The relevance of ethical salesperson behavior on relationship quality: the pharmaceutical industry。Journal of Personal Selling and Sale Management,11(4),39-47。  new window
7.Skadberg, Yongxia Xia、Kimmel, James R.(2004)。Visitors' flow experience while browsing a web site: Its measurement, contributing factors and consequences。Computers in Human Behavior,20(3),403-422。  new window
8.Koufaris, Marios(2002)。Applying the technology acceptance model and flow theory to online consumer behavior。Information Systems Research,13(2),205-223。  new window
9.Webster, Jane、Trevino, Linda Klebe、Ryan, Lisa(1993)。The dimensionality and correlates of flow in human-computer interactions。Computers in Human Behavior,9(4),411-426。  new window
10.Novak, Thomas P.、Hoffman, Donna L.、Yung, Yiu-Fai(2000)。Measuring the Customer Experience in Online Environments: A Structural Modeling Approach。Marketing Science,19(1),22-42。  new window
11.Fornell, Claes、Larcker, David F.(1981)。Evaluating Structural Equation Models with Unobservable Variables and Measurement Error。Journal of Marketing Research,18(1),39-50。  new window
12.Chen, Hsiang、Wigand, Rolf T.、Nilan, Michael S.(1999)。Optimal experience of Web activities。Computers in Human Behavior,15(5),585-608。  new window
13.Bagozzi, Richard P.、Yi, Youjae(1988)。On the Evaluation of Structural Equation Models。Journal of the Academy of Marketing Science,16(1),74-94。  new window
14.Hoffman, Donna L.、Novak, Thomas P.(1996)。Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations。Journal of Marketing,60(3),50-68。  new window
15.Gefen, David(2000)。E-commerce: The role of familiarity and trust。Omega: The International Journal of Management Science,28(6),725-737。  new window
學位論文
1.林瑋祥(2006)。網站上沉浸理論對顧客忠誠建立之影響-以「無名小站」為例(碩士論文)。逢甲大學,台中。  延伸查詢new window
2.黃瓊慧(2000)。從沈浸(flow)理論探討台灣大專學生之網路使用行為(碩士論文)。國立交通大學。  延伸查詢new window
3.黃東政(2005)。自助旅遊購買動機、購買涉入與購買意願關係之研究--以大陸旅遊為例(碩士論文)。中原大學。  延伸查詢new window
圖書
1.陳德立(1987)。如何準備自助旅行。台北:青年經濟旅行俱樂部。  延伸查詢new window
2.Beck, L.、Cable, T. T.(1998)。Interpretation for the 21st century。Champaign, IL:Sagamore。  new window
3.Bentler, P. M.、Wu, E. J. C.(1993)。EQS/Windows user's guide。Los Angeles, CA:BMDP Statistical Software。  new window
4.Hair, Joseph F. Jr.、Anderson, Rolph E.、Tatham, Ronald L.、Black, William C.、Babin, Barry J.(1998)。Multivariate data analysis。Prentice-Hall, Inc.。  new window
5.陳向明(2009)。社會科學質的研究。五南。new window  延伸查詢new window
6.Jöreskog, K. G.、Sörbom, D.(1989)。LISREL 7: A Guide to the Program and Application。Chicago, IL:Scientific Software International, Inc.:SPSS Inc。  new window
7.Csikszentmihalyi, M.(1975)。Beyond Boredom an Anxiety。San Francisco。  new window
 
 
 
 
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