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壹、中文部分
卜正珉
2003，公共關係－政府公共議題決策管理，臺北：揚智。
方志雄
2007，國會聯絡推動策略之研究：新公共服務研究途徑。國立政治大學行政管理碩士學程碩士論文。
尹繼武
2007，情緒、理性以及國際政治世界。歐洲研究，06期，參考網址：http://www.newslist.com.cn /html/mingjia/20090528/2577.html。
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2000，論公共行政在民主治理過程中的正當角色：黑堡宣言的內涵、定位與啟示。公共行政學報，4期，頁1-29。
何鴻榮
2001，台灣行政體系國會聯絡機制之研究－以行政與立法互動關係為觀點。國立臺灣大學政治學研究所博士論文。
朱熹（宋）集註、蔣伯潛廣解
2007，語譯廣解四書讀本（論語、孟子、學庸）。臺北：啟明書局。
吳宗祐，鄭伯壎
2002，由情緒智力到情緒才能──一個整合性的模式。臺灣科技大學企管系管理新思維學術研討會會議論文。臺北：臺灣科技大學。
吳復新
1996，人力資源管理。臺北：國立空中大學。
李宗勳
2011，探測未來十年的公共行政趨勢－變革治理圖貌的新途徑與工具。競爭力評論，14期，頁1-16。
李美華、吳凱琳譯
2007，馬斯洛人性管理經典。臺北：商周。譯自：Maslow, Abraham H., Deborah C. Stephens , and Gary Hei. Maslow On Management.
林鍾沂
2003，行政學。臺北：三民書局。
周萬來
2012，立法院職權行使法逐條釋論，台北：五南。
陳向明
2002，社會科學質的研究。臺北：五南。
陳李綢
1998，臺灣師範大學大學生生活適應量表之調查報告。中國測驗學會測驗年刊，45期，頁159-180。
施奕暉
2005，職場暴行的原因與對策。國政研究報告。財團法人國家政策研究基金會。參考網址：http://old.npf.org.tw/PUBLICATION/IA/094/IA-R-094-008.htm
梁漱溟
1989，中國文化要義。臺北：正中書局。
許立一
1999，後現代主義與公共行政：理論與實務的反思。行政暨政策學報，1期，頁219-265。
許立一
2003，新公共行政的再現與新詮：黑堡宣言的主張（下）。空大學訊，313期，頁87-94。
許立一
2009，公務倫理思維及其實踐行動的再思考：從人性假定出發。文官制度，1期，頁77-96。
張美惠譯
1997，EQ測驗書。臺北：時報。譯自：Cooper, R.K. and A. Sawaf. Executive EQ: Emotional Intelligence in Leadership and Organizations. NY: Grosset/Putnam.
張潤書
2009，行政學。臺北：三民。
楊中芳
1999，人際關係與人際情感的構念化。本土心理學研究，12期，頁105-179。
楊宜音
2000，自己人：一項有關中國人關係分類的個案研究。本土心理學研究，6月號，頁277-316。
楊照
2008，導讀：穿越時空的智者。聽彼得杜拉克的課：百年經典十五講（Inside Drucker，s Brain），Jeffrey A. Krames著，陳以禮譯。臺北：時報。
薛復寧
2007，國會聯絡人核心能力之研析，國會月刊，35卷，1期，頁101~122。
黃仁宇
1993，中國大歷史。臺北：聯經。
黃光國編
1998，中國政治聯盟特殊關係的初步模式：臺灣鄉鎮中的人情與關係。中國人的權力遊戲，臺北：巨流。譯自：Jacobs, Bruce. 1979. A Preliminary Model of Particularistic Ties in Chinese Political Alliances: Kan-ch'ing and Kuan-hsi in a Rural Taiwanese Township. The China Quarterly , 78 (June), 237-273.
黃榮護
2007，地方主管領導管理知能培訓課程及訓練方案規劃報告.pdf。參考網址：http://www.google.com.tw/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CFgQFjAA&url=http%3A%2F%2Fwww.rad.gov.tw%2Fserv%2Fpdf%2Fpaper-01.pdf&ei=gnr2T5OGNOeDmQWyrPChBQ&usg=AFQjCNF9PEcHLmV28QOp3GPOy5Gog_1UfA&sig2=BrHlofzYCkynxhaGXBAUbQ
黃惠雯等譯
2002，最新質性方法與研究。臺北：韋伯。譯自：Crabtree, Benjamin and William L. Miller. Doing Qualitative Research.
黃朝盟、吳濟安
2007，電子化政府影響評估。研考雙月刊，57期，頁76-85。
詹中原
1998，企業精神政府的設計與限制。企業型政府研討會。臺北：世新大學。
蕭武桐
2006，新公共服務與公務員的品德修養。國家菁英季刊，2卷，1期，頁：57-70。
蕭權政等譯
2003，行政學的世界。臺北：韋伯。譯自：Henry, Nicholas. Public Administration and Public Affairs.
葉連祺
2004，中小學教師檢定方法相關課題之分析。教師檢定之理論與實務會議論文集，國立花蓮師範學院國民教育研究所編，頁29~43。
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2007，鄉土中國。江蘇：文藝出版社。
貳、英文部分
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