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題名:組織文化如何影響知識分享之探索性個案研究
書刊名:臺大管理論叢
作者:王思峰 引用關係林于荻陳禹辰 引用關係
作者(外文):Wang, Sy-fengLin, Yu-diChen, Yu-chen
出版日期:2003
卷期:13:2
頁次:頁59-99
主題關鍵詞:組織文化知識分享質性研究Organizational cultureKnowledge sharingQualitative research
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(10) 博士論文(8) 專書(0) 專書論文(1)
  • 排除自我引用排除自我引用:9
  • 共同引用共同引用:124
  • 點閱點閱:63
在智價時代,知識為企業競爭力的重要來源;許多研究者相信,知識或智慧資本的創造,得先由知識分享開始。但是實務經驗卻顯示,知識分享是一相當棘手的課題,影響組織成員分享知識之意願的關鍵因素,往往不是在技術,而是在人與文化上。然而當前的學術研究中,甚少從組織層級來解析企業整體的知識分享,也甚少從文化的觀點來探討知識分享的議題,或者並未觸及文化的真正微妙而深層的影響層面。 本研究以Edgar Schein的文化觀點,深入探索個案公司互鎖文化假定影響知識分享的微妙過程,並據以建構出一中距離理論模式。研究結果顯示,除非由文化觀點來檢視,否則將難以理解,為何個案公司在高階主管鼎力支持、設置知識分享獎勵制度、也建置了知識分享技術平台下,知識分享卻仍然窒礙難行。
In an era where knowledge is extremely valuable, knowledge has become the base of competitive advantage for all businesses. Many researchers believe that knowledge sharing is the fundamental step for building knowledge or intellectual capital. However, according to the actual participants' experiences, knowledge sharing does not seem to be an easy lesson to learn for organizations. The key factors that influence the willingness of knowledge sharing between members in an organization are the people and the culture existing in an organization, rather than the technology. Nevertheless, only few studies have taken the organizational culture perspective to examine knowledge sharing at organizational level, and these studies usually fail to reach the level where culture's underlying assumptions as well as subtle influences disclose. This research uses Edgar Schein's cultural perspective to study the subtle relationships between corporate culture and knowledge sharing in organizations. By using the case study method, this paper constructs an middle range theoretical model. The result shows that knowledge sharing can only be actualized when there is adequate organizational culture. Without adequate organizational culture, knowledge sharing is extremely difficult to practice even when there is a full support from the top management, a good reward system, and a knowledge sharing platform.
期刊論文
1.Seely-Brown, J.、Duguid, P.(1990)。Organizational learning and communities-of-practice: Toward a unified view of working, learning, and innovation。Organization Science,2(1),40-57。  new window
2.Hansen, Morten T.、Nohria, Nitin、Tierney, Thomas(1999)。What's your strategy for managing knowledge?。Harvard Business Review,77(2),106-116。  new window
3.Schein, E. H.(1994)。Book review of cultures in organizations: three perspectives。Administrative Science Quarterly,39(2),339-342。  new window
4.Hatch, Mary Jo(1993)。The Dynamics of Organizational Culture。The Academy of Management Review,18(4),657-693。  new window
5.Tsai, W.、Ghoshal, S.(1998)。Social capital and value creation: The role of intrafirm network。Academy of Management Journal,41(4),464-476。  new window
6.Kim, W. Chan、Mauborgne, Renee A.(1997)。Fair Process: Managing in the Knowledge Economy。Harvard Business Review,75(4),65-75。  new window
7.Schein, Edgar H.(1993)。Legitimating clinical research in the study of organizational culture。Journal of Counseling & Development,71(6),703-708。  new window
8.Hendriks, P.(1999)。Why share knowledge? The influence of ICT on the motivation for knowledge sharing。Knowledge and process management,6(2),91-100。  new window
9.鄭伯壎(19900000)。組織文化價值觀的數量衡鑑。中華心理學刊,32,31-49。new window  延伸查詢new window
10.Nahapiet, Janine、Ghoshal, Sumantra(1998)。Social capital, intellectual capital, and the organizational advantage。Academy of Management Review,23(2),242-266。  new window
11.Levitt, Barbara、March, James G.(1988)。Organizational Learning。Annual Review of Sociology,14(1),319-338。  new window
12.Cohen, Wesley M.、Levinthal, Daniel A.(1990)。Absorptive capacity: A new perspective on learning and innovation。Administrative Science Quarterly,35(1),128-152。  new window
13.Schein, E. H.(1990)。A general philosophy of helping: Process consultation。Sloan Management Review,31(3),57-64。  new window
14.Brown, R. B.、Woodland, M. J.(1999)。Managing knowledge wisely: A case study in organizational behavior。Journal of Applied Management Studies,8(2),175-198。  new window
學位論文
1.夏侯欣鵬(2000)。信任與權力對組織內知識分享意願影響之研究--以銀行放款部門主管為例(博士論文)。國立政治大學。new window  延伸查詢new window
2.林于荻(2001)。組織文化如何影響知識分享之探索性研究(碩士論文)。東吳大學。  延伸查詢new window
圖書
1.Schein, E. H.(1999)。The Corporate Culture Survival Guide。San Francisco, CA:Jossey-Bass。  new window
2.Schein, E. H.(1987)。The Clinical Perspective in Fieldwork。Sage Publications。  new window
3.Argyris, Chris、Putnam, Robert、Smith, Diana McLain、夏林清(2000)。行動科學。臺北:遠流出版事業股份有限公司。  延伸查詢new window
4.Drucker, P. F.(1993)。Post-Capitalist Society。Butterworth Heinemann。  new window
5.許士軍(1995)。管理學。台北:東華書局。  延伸查詢new window
6.Nonaka, Ikujiro、Takeuchi, Hirotaka(1995)。The knowledge-creating company: How Japanese companies create the dynamics of innovation。Oxford University Press。  new window
7.Lave, Jean、Wenger, Etienne(1991)。Situated learning: Legitimate Peripheral Participation。Cambridge University Press。  new window
8.Senge, Peter、郭進隆、齊若蘭(1990)。第五項修練:學習型組織的藝術與實務。台北:天下文化。  延伸查詢new window
9.Davenport, Thomas H.、Prusak, Laurence(1998)。Working Knowledge: How Organizations Manage What They Know。Harvard Business School Press。  new window
10.Schein, Edgar H.(1992)。Organizational Culture and Leadership。Jossey-Bass。  new window
11.Schein, E. H.(1999)。Process Consultation Revisited。Process Consultation Revisited。New York, NY。  new window
12.Patton, Michael Quinn(1990)。Qualitative Evaluation & Research Methods。Beverly Hills, CA。  new window
13.Ghoshal, S.、Bartlett, C.(1999)。The individualized Corporation: A Fundamentally New Approach to Management: Great Companies are Defined by Purpose, Process and People。The individualized Corporation: A Fundamentally New Approach to Management: Great Companies are Defined by Purpose, Process and People。沒有紀錄。  new window
14.(1999)。社會及行為科學研究法。社會及行為科學研究法。臺北市。  延伸查詢new window
圖書論文
1.Miller, W. L.、Crabtree, B. F.(1992)。Primary care research: A multimethod typology and qualitative road map。Doing qualitative research。Newbury Park, CA:Sage Publication。  new window
 
 
 
 
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