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題名:互動式資訊科技之教學價值認知結構研究–以電子白板為例
作者:沈家成
作者(外文):Chia-Cheng Shen
校院名稱:雲林科技大學
系所名稱:資訊管理系博士班
指導教授:莊煥銘
學位類別:博士
出版日期:2011
主題關鍵詞:互動式電子白板方法目的鏈資訊科技技術社會認知理論Interactive WhiteBoardMeans-end chainInformation and Communication TechnologySocial cognitive theory
原始連結:連回原系統網址new window
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教育部重視數位教育的既定政策中,強調教師善用資訊科技,以提昇教學成效與教學品質之重要性。為達此目標,針對目前政府大力推動的互動式電子白板,如何鼓舞教師積極接受與使用,以充分發揮投資效益,便成為重要的研究議題。
傳統對資訊科技在教學應用的考量,雖廣納各種需求分析的技術,多偏向一般性的功能需求,相對忽略了教師主導教學活動,其價值認知結構對系統接受、承諾與使用行為的重大衝擊。此種系統設計者與使用者間存在的認知歧見,往往造成資訊科技投資所創造的實際效益,遠低於預期的後果。
本研究採取通盤與宏觀的角度,先以量化研究導向的總體觀點,驗證TAM與RTPB等科技接受主流理論;雖然多數結論皆受支持,卻發現教師對系統的認知信念與態度,跟最後的行為意圖間存在有待探索的缺口。此結果顯示教學環境存在值得以質性導向研究進一步探索動態的複雜性。
本研究以「方法目的鏈」為工具,以深入訪談方式探索教師對電子白板系統的「屬性-結果-價值」認知。研究結果認定出比量化研究更豐富的系統特質與系統信念,而研究最大的價值與貢獻在於揭露系統信念的眾多互動關係,且確認教師對資訊系統的價值認知為左右行為意圖的最大關鍵。代表資訊系統的推動不能忽略使用者的認同、內化、個人主觀規範與情感承諾。
本研究最後整合兩種觀點的結論,探討重要學術與管理意涵,提供教育行政相關人員善用互動式電子白板與相關資訊科技的參考,以有效提昇教學成效與教學品質。
Under educational authorities’ planned policies emphasizing digital education, instructors are encouraged to leverage information technology (IT) in their teaching to enhance performance as well as quality. To this aim, how to effectively promote teachers to make most form the highly promoted interactive whiteboard has been an important research issue.
For the applications of IT to teaching, though lots need requirements analysis techniques are adopted, the criticality of teachers’ values recognition impact their acceptance, commitment, and behaviors toward proposed systems is much neglected. As a result, the payoff of IT investment is far below desired.
This study takes a broad and holistic viewpoint to conduct a quantitative-based survey first. Though most propositions from TAM and RTPB are validated, there exists a gap between teachers’ perceived system beliefs and attitude, and their behavior intention. The results show the necessity to follow a qualitative-oriented study to explore the complicated and dynamic teaching environment.
This study further takes means-end chain analysis as major tool to investigate deeply teachers’ “attribute-consequence-value” recognition toward IT. Besides more and rich system characteristics and beliefs are identified, the major contributions of this research lies in its findings of interrelationship among system beliefs, and the verification of the centrality of teachers’ value recognition of IT toward their behavior intention. Consequently, it is essential to grasp users’ identification, internalization, personal subjective norms, and affective commitment toward IT.
Finding from two complementary studies are integrated finally, implications regarding the academic and practice are offered to provide insightful guidelines for enhancement of teaching performance and quality through the applications of IT.
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