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題名:組織權威主義對組織正義知覺形成與後續態度的干擾效果之研究
作者:林晏瑜
作者(外文):Yen-Yu Lin
校院名稱:雲林科技大學
系所名稱:管理研究所博士班
指導教授:許碧芬
學位類別:博士
出版日期:2006
主題關鍵詞:組織公民行為權力組織正義組織權威主義主管滿意度組織滿意度satisfaction toward supervisorsatisfaction toward organizationpowerorganizational citizenship behaviororganizational justiceorganizational authoritarianism
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長久以來的研究結果顯示公平知覺是影響員工工作態度或行為的重要因素之一,Greenberg於1990年對公平議題進一步整合出完整的「組織正義(organizational justice)」理論架構,也引發一連串的後續研究。逐漸地,此一領域的研究潮流開始由前因後果關聯性之探討轉向干擾因素之探討,過去關於干擾因素的研究結果不斷顯示出「權力」和「組織正義」之間密不可分的關係,然而這些研究多集中於探討「權力距離」的干擾效果。本研究認為單以「權力距離」來代表個體對於「權力」的看法,顯得過於侷限。因此,本研究根據「權力」之相關文獻,提出一個複合性變項概念「組織權威主義」,用以反應組織中員工對於「權力」的各項觀點,其中包含「接受權威」、「追求權力」、「相信權威」、「畏懼權威」等四構面,並驗證其干擾效果。
本研究採用實驗設計方式,透過不同的組織正義情境之操控進行分組施測,驗證在不公平情境下,個體是否會因「組織權威主義」的干擾而對組織正義知覺的形成以及後續的工作態度產生不同變化。在收集了449名護理人員為樣本資料後,經過各項檢定與分析,本研究獲得幾項主要結論:
1.不管是「組織正義知覺」形成階段或後續反應階段,「接受權威」和「追求權力」兩個構面都會有顯著的干擾效果產生,而「相信權威」和「畏懼權威」則僅有極少的效果產生。
2.在後續反應階段中,「接受權威」和「追求權力」構面僅對「組織公民行為」產生干擾,對「滿意度」則未產生干擾作用。
3.「接受權威」和「追求權力」兩構面所產生的干擾效果呈現相反情況,「接受權威」具有弱化作用,「追求權力」則有強化作用。
最後,本研究除了根據研究結論提供理論和實務上的意涵外,也針對本研究在「通則化(generalization)」和「共同方法變異(common method variance)」的限制以及未來研究方向提出說明。
The perception of fairness has been an important element in influencing employees’ work-related attitude and behavior. Some studies started to discuss the cause-effect relationships and the moderators about organizational justice issue, while Greenberg integrated various theories into a complete framework of “organizational justice” theory. A great amount of the studies had showed a significant relationship between “power” and “organizational justice”, but these studies focused on the power distance only. In order to overcome the limitation, this research initiated a complex construct of “organizational authoritarianism”, including four dimensions: power-accepting, power-pursuing, power-trusting and power-fearing, and then examined its moderate effect on organizational justice.
This study adopted experimental design to verify the moderate effect of organizational authoritarianism in the forming of organizational justice perception, and in the relationships between organizational justice perception and employees’ outcomes, including organizational citizenship behavior, satisfaction toward organization and supervisor. 449 valid samples were collected from nursing participants, and the results were as follows:
1.Power-accepting and power-pursuing exhibited a significantly moderate effect in both forming stage and consequence stage of organization justice perception.
2.In the consequence stage, the moderate effect of power-accepting and power-pursuing occurred between organizational justice and organizational citizenship behavior, but not between organizational justice and satisfaction toward organization and supervisor.
3.Power-accepting weakened the forming of organizational justice perception and the relationship between organizational justice perception and organizational citizenship behavior. Power-pursuing displayed opposite moderate effect that strengthened the forming of organizational justice perception and the relationship between organizational justice perception and organizational citizenship behavior.
In conclusion, this study not only provides theoretical and practical implementations, but also illustrates the limitation and further suggestions of this research.
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