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題名：組織政治知覺對工作績效之影響--以工作滿足、工作壓力、組織承諾為中介變項
書刊名：傳播管理學刊
作者：王智立／陳昱靜
作者(外文)：Wang, Chih-li／Chen, Yu-ching
出版日期：2013
卷期：14:2
頁次：頁93-116
主題關鍵詞：組織政治知覺；工作績效；工作滿足；工作壓力；組織承諾；Organization politics perceptions；Job performance；Job satisfaction；Job pressure；Organization commitment
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綜觀國內學者對於組織政治知覺對其組織行為之相關研究，大多以金融、醫院、公務機關及學校教育工作者…等為主要研究對象，而以傳播產業的有線電視台為研究對象，截至目前為止，則尚未出現過。然而，以人才為企業核心價值的電視台而言，其從業人員除了面對收視率的高度挑戰外，其組織內部的組織行為知覺，是否亦會對其工作績效、工作滿足、工作壓力及組織承諾上造成變化，此為本文之主要研究動機。另外，我們亦希望能探究有線電視台各部門間之員工工作滿足、工作壓力及組織承諾三個變項，對於組織政治知覺與工作績效間是否具有顯著的中介效果。 本研究係以E電視台為研究個案，並採用問卷調查方法，問卷包含了「組織政治知覺」、「工作績效」、「工作滿足」、「工作壓力」及「組織承諾」等五個研究構面，共計100個題項，及個人基本資料部分，利用SPSS統計軟體來進行統計分析並驗證本研究所設立之假設。 吾人冀望本研究之研究成果有助於瞭解個案電視台之人員，在「組織政治知覺」、「工作績效」、「工作滿足」、「工作壓力」及「組織承諾」等研究構面的感受差異，分析並比較其間之差異性，進而能提供經營決策者及人力資源管理部門之參考，以提昇組織營運之績效。
Related studies on organization politics perceptions and organization behaviors by domestic scholars mostly picked financial, medical, public, and educational organizations as study subjects. There has not been any case study that focused on cable television channel from the broadcasting industry. It is this study’s objective to find out whether the organization behavior perceptions of a channel affect its performance, job satisfaction, job pressure, and organization commitment, given human resources being the core enterprises value of a television station and staff constantly facing ratings challenges. Furthermore, it is of particular interest to find out if a cable television channel’s staff job satisfaction, job pressure, and job commitment have notable median affects on organization politics perceptions and job performance. This study focused on E-TV cable television channel. Surveys were conducted. Questionnaires covered five aspects ranging from “organization politics perceptions,” “job performance,” “job satisfaction,” “job pressure,” to “organization commitment.” There was a total of 100 questions, including a part on personal information. SPSS statistics software was used for data analysis. The hypothesis of this research was verified. It is hoped that through this research, “organization politics perceptions,” “job performance,” “job satisfaction,” “job pressure,” and “job commitment” discrepancies as experienced by individual television channel staff can be understood and analyzed. It is hoped that this study will further enable organization executives and human resources departments to improve organization performance.
期刊論文
1.Motowildo, S. J.、Van, S.(1994)。Evidence that the task performance should be distinguished from contextual performace。Applied psychology，79，475-480。  new window
2.Witt, L. A.(1998)。Enhancing Organization Goal Congruence: A Solution to Organizational Politics。Journal of Applied Psychology，83(4)，666-674。  new window
3.何金銘、李安民(2002)。組織政治知覺與工作滿足及工作壓力之關係。人力資源管理學報，2(4)，81-106。new window  延伸查詢new window
4.Ferris, G. R.、Judge, T. A.(1991)。Personnel/Human resources management: A political influence perspective。Journal of Management，17(2)，447-488。  new window
5.Kontos, S.、Riessen, J.(1993)。Predictors of job satisfaction job stress, and job commitment in family day care。Journal of applied Development Psychology，14(3)，427-441。  new window
6.Meglino, B. M.(1977)。Stress and performance: are they always incompatible?。Supervisory Management，22(3)，2-12。  new window
7.吳靜吉、廖素華(1978)。明尼蘇達滿意問卷研究。政治大學學報，8(37)，37−38。  延伸查詢new window
8.Kacmar, K. M.、Bozeman, Dennis P.、Carlson, Dawn S.、Anthony, William P.(1999)。An examination of the perceptions of organizational politics model: Replication and extension。Human Relations，52(3)，383-416。  new window
9.Kacmar, K. M.、Ferris, G. R.(1991)。Perceptions of Organizational Politics Scale (POPS): Development and Construct Validation。Educational and Psychological Measurement，51(1)，193-205。  new window
10.Baron, R. M.、Kenny, D. A.(198612)。The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations。Journal of Personality and Social Psychology，51(6)，1173-1182。  new window
11.Vigoda, Eran(2000)。Internal politics in public administration systems: An empirical examination of its relationship with job congruence, organizational citizenship behavior, and in-role performance。Public Personnel Management，29(2)，185-210。  new window
12.Angle, Harold L.、Perry, James L.(1981)。An Empirical Assessment of Organizational Commitment and Organizational Effectiveness。Administrative Science Quarterly，26(1)，1-14。  new window
13.French, John R. P. Jr.、Kahn, R. L.(1962)。A programmatic approach to studying the Industrial environment and mental health。Journal of Social Issues，18(3)，1-47。  new window
14.Meyer, John P.、Allen, Natalie J.(1991)。A three-component conceptualization of organizational commitment。Human Resource Management Review，1(1)，61-89。  new window
學位論文
1.唐家華(2006)。主管的人格特質、組織政治知覺與員工組織承諾關聯性之研究--以中部地區大學教育行政人員為例(碩士論文)。東海大學。  延伸查詢new window
2.李文銓(1991)。人格特質、工作特性、工作壓力與工作滿足及生理、心理健康狀況之關係探討(碩士論文)。國立政治大學，臺北市。  延伸查詢new window
3.林逸峰(2004)。組織政治知覺、組織公平、組織次文化、組織承諾、組織政治行為工作投入與工作行為之關聯性研究--以台南縣基層農會為例(碩士論文)。南華大學。  延伸查詢new window
4.魏秀花(1997)。本國與外籍勞工個人特質、工作特性、工作壓力、工作滿意度與勞動生產力關係之研究(碩士論文)。國立成功大學，臺南市。  延伸查詢new window
5.余德成(1996)。品質管理人性面系統因素對工作績效之影響(博士論文)。國立中山大學。new window  延伸查詢new window
圖書
1.Drucker, P. F.(1954)。The Practices of Management。New York：Peter F. Drucker。  new window
2.Greenberg, B.(2000)。Behavior in Organizations。Prentice Hall, Inc.。  new window
3.Cooper, C. L.、Payne, R.(1978)。Stress at Work。John Wiley。  new window
4.Porter, Lyman W.、Lawler, Edward E. III(1968)。Managerial Attitude and Performance。Homewood, Illinois：Dorsey Press。  new window
5.何金銘(2001)。統計法輯要。台南市：台灣復文興業股份有限公司。  延伸查詢new window
6.Caplan, R. D.、Cobb, S.、French, J. R. P. Jr.、Harrison, R. V.、Pinneau, S. R.(1975)。Job demands and worker health: main effective and occupational difference。Washington：U.S. Government Printing Office。  new window
7.何永福、楊國安(1995)。人力資源策略管理。臺北：三民書局。  延伸查詢new window
8.Meyer, J. P.、Allen, N. J.(1997)。Commitment in the Workplace: Theory, Research, and Application。Sage。  new window
9.Whyte, William H. Jr.(1956)。The Organization Man。Garden City, NY：Doubleday Anchor Books。  new window
10.Weiss, D. J.、Dawis, R. V.、England, G. W.、Lofquist, L. H.(1967)。Manual for the Minnesota Satisfaction Questionnaire。Minneapolis：Industrial Relations Center, University of Minnesota。  new window
11.Robbins, Stephen P.(2001)。Organizational behavior。Prentice-Hall, Inc.。  new window
12.Hoppock, Robert(1935)。Job satisfaction。Harper。  new window
13.Katz, Daniel、Kahn, Robert L.(1978)。The Social Psychology of Organizations。Wiley：Oxford University Press。  new window
其他
1.Yahoo!奇摩話題(2009)。搬弄是非同事超級顧人怨！，http://tw.topic.yahoo.com/hottopic/article/tw-features.Yahookimo.com.tw/twfeaturesyahookimocomtw_200911041818。  延伸查詢new window
 
 
 
 
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